Rockport Inn and Suites

Hotels
8 (1974 reviews)
183 Main Street , Rockport , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Friendly staff
Nice amenities
Cons:
Inadequate breakfast
Room upkeep issues
Noisy air conditioning

Categories

Cleanliness
7.75
Though the rooms were generally clean, some reviews highlighted cleanliness issues, such as old rugs.
Service
8.25
Mixed reviews about staff friendliness; however, some guests noted standard service quality.
Location
9.25
Many guests praised the excellent location close to attractions.
Room Quality
7.25
There were mentions of shabby furnishings and noisy units impacting the guest experience.
Amenities
8.75
Most guests appreciated amenities like the pool and outdoor fireplace.
Value for Money
7.75
Some guests found the price high considering the overall quality and issues reported.
Food and Beverage
6.75
Breakfast received significant criticism for being inadequate and lacking variety.
Overall Experience
8.25
Overall, guests expressed satisfaction despite some issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:04

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy an indoor pool, tennis courts, and a deluxe continental breakfast at Rockport Inn and Suites. Stay active in the fitness room or catch up on work at the business center.

Cozy Guest Rooms: Experience comfort in our pet-friendly, traditionally styled rooms equipped with modern conveniences like free Wi-Fi, a flat-screen cable TV, microwave, mini-fridge, and coffee maker.

Explore Nearby Attractions: Conveniently located near Good Harbor Beach, Captain Bill & Sons Whale Watch, Hammond Castle, Bearskin Neck Shopping, and Liberty Tree Mall, our hotel offers easy access to the best of Rockport.

Book your stay at Rockport Inn and Suites for a memorable and relaxing experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8
Based on 1974 reviews
Cleanliness: 7.75
Service: 8.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
P
Paul couple us
9
good
Pros:

Breakfast was good. It would be better if they had hot selections, like eggs, french toast, erc.

Cons:

Bugs in room. Spackling arounds tub and toilet need replacing.

2026-08-06 via Nuitee
R
Ruth couple gb
7
An OK budget option for a stay in Rockport, which is well worth a visit
Pros:

Clean basic room. An easy walk into Rockport which is gorgeous.
We didn't use the pool but it looked OK, and there was a small courtyard outside it with sun loungers and a firepit in the evening which was a nice feature.

Cons:

Although the room had a microwave and kettle there was no other equipment at all. I had to go to reception to ask for plates and cutlery.
Breakfast in the morning was very basic. All plates and cutlery were disposable.
Whilst the staff were always responsive and helpful, they didn't seem that thrilled to be there.

2026-08-06 via Nuitee
S
Shannon couple us
7
2026-08-06 via Nuitee
J
Joshua couple us
10
2026-08-05 via Nuitee
J
Joshua couple us
10
Very pleasant staff very clean overall 10/10
Pros:

It was very quiet and clean , great on site parking centrally located to downtown Rockport and Gloucester

Cons:

Nothing

2026-08-05 via Nuitee
J
Josiane extended_group rw
10
It’s was lovely loved the place
Pros:

All was wonderful

2026-08-05 via Nuitee
E
Ellie solo_traveller us
2
Do not stay here - Comfort Inn is as good as (and cleaner) than this but costs way less.
Pros:

Nothing.

Cons:

Nonexistent WiFi.

Whole toilet literally moves when you use it - not affixed to floor securely. And no I am not overweight.

Tatty, cheap, damaged furniture and a popcorn ceiling. $280 for a mid-week night and it has a popcorn ceiling.

Bugs and webs on ceiling.

Shower rail coming out of wall both ends.

Bath tub faucet not affixed to wall.

Ironing board hanger coming out of wall.

Took pictures / videos of everything when I arrived and when I left because I read a review where they charged $100 for something that the occupant honestly reported as damaged. Since the room was damaged when I arrived I wasn't taking any chances.

Comfort Inn standard but 2 ½ times the price.

$100 hold for ‘incidentals’. There’s no mini bar and ‘free’ breakfast, so what exactly could ‘incidentals’ be? It’s a damage deposit. Call it what it is. Not declared before booking so I wasn’t expecting it. If they don’t refund it I’ll be disputing it via a chargeback with my credit card.

Crappy coffee in the room. $280 a night and crappy coffee along with crappy powdered ‘creamer’.

Almost refused me when I arrived because I didn’t have a physical credit card when checking in, just a digital wallet. I had already paid for the full stay before arriving. Motel did not state during booking the need for a physical credit card on check-in which is why I didn’t bring one, having already paid in full.

It’s a glorified motel. Doors on the street. As a single woman I would never have booked here if I had known that. I thought I was booking a proper hotel. Especially at $280 for a mid-week night.

Deeply disappointed.

2026-08-04 via Nuitee
D
Dana couple us
6
Pros:

Staff was friendly and nice.

Cons:

Far from center of town. TV did not have updated streaming options like Netflix or Hulu.

2026-08-03 via Nuitee
A
Alyssa couple us
5
Clean on the surface, but the price was way too steep for what it actually was
Pros:

Location

Cons:

Sink was clogged. Tried to unclog it and black mold came up. Weird discoloration on the floor of the tub as well.

2026-07-25 via Nuitee
E
erica couple us
8
2026-07-24 via Nuitee
S
Shane couple us
7
Overall was good
Pros:

Indoor pool

Cons:

Looked like Mold or mildew on floor next to pool

2026-07-23 via Nuitee
J
John couple us
2
2026-07-22 via Nuitee
P
Paul solo_traveller us
3
Pros:

Booked thru an app. Given a sub par.room, away from the main area
Room had ripped carpeting, sinks & tub difficult to.drain,.no grab bars in tub, no grip mat or strips on the tub ftoor, (very slippery, dangerous)Broken tile in the shower surround. The Television didn't correspond to the channel guide. Room telephone was dead. Reason we stayed, Room was clean, beds were comfortable. Also no waffles & other breakfast food shown on their website were available. Staff nondescript

Cons:

Clean room, clean bedding

2026-07-22 via Nuitee
L
Lisa solo_traveller us
10
2026-07-21 via Nuitee
J
Julie couple us
9
2026-07-21 via Nuitee
E
Elizabeth extended_group us
9
2026-07-21 via Nuitee
K
Kevin extended_group us
10
Pros:

Everything was so close and clean

2026-07-21 via Nuitee
Y
Yolanda couple us
7
2026-07-21 via Nuitee
C
Cynthia Lizette extended_group mx
10
Everything was perfect, thank you
Pros:

Excellent Location

2026-07-20 via Nuitee
L
Lisa couple us
10
2026-07-20 via Nuitee