Reigate Manor Hotel

Hotels
7.8 (1319 reviews)
Reigate Hill , Reigate , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable beds
Cons:
Outdated bathroom facilities
Food quality disappointing

Categories

Cleanliness
7.69
There are some minor maintenance issues and criticisms regarding the bathroom cleanliness.
Service
8.66
Staff are frequently described as friendly, helpful, and attentive.
Location
8.2
The hotel is located well for pilgrims and is quiet, though a bit far from the M25.
Room Quality
7.15
Rooms are described as dated and some guests mentioned small size or lack of modern amenities.
Amenities
7.68
Shower facilities were noted as outdated and lack some essential features.
Value for Money
8.14
Generally perceived as good value; however, some mention it could improve.
Food and Beverage
6.69
Food was often criticized for being disappointing, with specific meal complaints.
Overall Experience
8.16
Positive sentiment overall, though some guests mentioned they wouldn't return due to recent disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:40

Property Description

Convenient Location
Located just 0.5 miles from junction 8 of the M25 and 8 miles from Gatwick Airport, Reigate Manor Hotel offers easy access for travelers.

Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, with an à la carte menu and a Sunday carvery. A lounge menu is also available for a more casual dining experience.

Comfortable Accommodation
Each bedroom at Reigate Manor Hotel features amenities such as satellite TV, a desk, and an en suite bathroom, ensuring a comfortable stay for guests.

Ready to experience convenience, delicious dining, and comfortable accommodation? Book your stay at Reigate Manor Hotel now!

Important information:

Smoking is strictly forbidden. A designated smoking area is available outside the Hotel.

When booking 4 rooms or more, different policies and additional supplements will apply.

Please be advised that the hotel regularly holds functions at the weekend which may result in some noise disturbance to guests. Where possible rooms will be allocated in queiter areas of the hotel but this cannot be guaranteed. Please note the half board package includes a 2-course meal.

Please note, over the Christmas period, the hotel will be hosting a number of parties that may cause some disruption to guests. Rooms will be offered in quieter areas of the hotel where possible. Should you have any concerns please contact the hotel in advance of your stay to request a quiet room.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.8
Based on 1319 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 6.69
Overall Experience: 8.16
A
Andrew • solo_traveller • gb
9
A room for the night
Pros:

Friendly & efficient staff. Clean & tidy room. Comfortable beds. Good breakfast choices.

2026-09-19 • via Nuitee
E
Eilean • extended_group • gb
8
2026-09-18 • via Nuitee
J
Julia • couple • gb
6
Third visit and last visit. Perfect location for Gatwick but no longer value for money as the food is awful and both foo
Pros:

We have stayed here 3 times now as a stop over for Gatwick airport. The first time everything was great, but since then the service and food has been terrible. This last visit the food was inedible. We won’t be going back

Cons:

The food on this visit was awful and expensive

2026-09-18 • via Nuitee
E
Eilean • extended_group • gb
8
Ideal location; friendly staff
2026-09-18 • via Nuitee
L
Leonard • solo_traveller • gb
8
Decent stay in Reigate
Pros:

Decent room

Cons:

Noisy very early in the morning - a meeting with lots of people in attendance directly below my room, I think

2026-09-18 • via Nuitee
E
Eilean • couple • gb
8
2026-09-18 • via Nuitee
E
Eilean • couple • gb
8
2026-09-18 • via Nuitee
L
Lehnchen • solo_traveller • de
5
Pros:

Personal war nett.
Das Bett ist gut

Cons:

Fenster gehen nur 10cm auf,keine Klimaanlage nur ein Lüfter auf dem Tisch.
Das Badezimmer ist sehr veraltet.
Für große Menschen ist die Dusche zu klein,der Duschkopf ist zu niedrig .

2026-09-16 • via Nuitee
M
Michele • solo_traveller • gb
8
2026-09-15 • via Nuitee
Z
ZIYING • couple • gb
7
2026-09-15 • via Nuitee
A
Angharad • couple • gb
7
It served a purpose. Reigate was lovely and we enjoyed our visit
Pros:

It was located close to the event we were attending.

Had loads of parking.

Cons:

Although outwardly looked very nice, inside is dated and could do with some tlc.

The room we had was comfortable and clean but you unfortunately you could hear noise from the road.

2026-09-14 • via Nuitee
K
Kaye • couple • au
8
A comfortable stay.
Pros:

The reception staff were very friendly and helpful. The room was comfortable - and a lovely hot shower after travelling for 20+ hours from Australia!

Cons:

Guests need to be aware that a refundable deposit is required on arrival.

2026-09-14 • via Nuitee
R
Rowena • solo_traveller • gb
7
Pros:

Staff very friendly & helpful.
Breakfast good.
Great snack/bar food menu which was freshly prepared & extremely tasty.
Great location.
Room quiet mostly bar music on til 1am on the Sat nite.

Cons:

Our room was on the small side but adequate.
It was very warm tho we had a fan which was of great benefit.
The toilet flush wasn't working on arrival to the room.
We reported it & it was sorted, however it was a recurring issue as it kept sticking.
On our first morning the shower wouldn't work which was disappointing. We reported it & the girl on reception said she would report it & asked if we were in a hurry out which we were. We said we had used the sink & would take a full shower once back again. There was talk of moving rooms but they were fully booked. The shower was fixed when we arrived back late afternoon. However on the Sun morning it again did not work & again we reported it & again the man on reception talked about moving us. It was fixed but we weren't offered to move rooms. Seems the shower needed reset each time. The toilet had an awkward flush fitting which stuck a lot and will recur until fitting is replaced. We are not awkward people nor complainers but there obviously are/were problems with this room.
On checking out we explained to the girl on reception how it was, we had enjoyed our stay but undortunately these 2 things were not satisfactory at all. On presentation of charged items to our room she said she could deduct the 2 coffees & we need only pay for 2 breakfasts from previous morning. However I suggested it would be a goodwill gesture to not charge us for the breakfast either, to which she agreed. We thanked her very much.

2026-09-14 • via Nuitee
L
Lea • couple • gb
10
Perfect for our weekend away to catch up with family in Reigate.
Pros:

Spacious , plenty of parking . Great bar area .

Cons:

Sooo quiet! Lacked a bit of atmosphere.

2026-09-14 • via Nuitee
A
Andrew • couple • gb
7
2026-09-14 • via Nuitee
R
Roy • solo_traveller • gb
7
Pleasant enough stay but far from town
Pros:

Comfortable accommodation. Nice large bed with soft pillows. Well-stocked tea and coffee tray. Lovely old photos of Reigate on the walls around the hotel

Cons:

Decor is rather dated, especially in the bathroom (awful tiles!). 25-30 min walk from town centre on top of a hill. Buffet hot breakfast meant much of the food was dried out and lukewarm. Restaurant food average with a limited menu and not cheap.

2026-09-14 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Amazing location

2026-09-14 • via Nuitee
A
Ann • couple • gb
10
2026-09-13 • via Nuitee
S
Sameera • couple • gb
1
2026-09-12 • via Nuitee
C
Clare • couple • gb
9
Good value and very comfortable with friendly staff
Pros:

Easy location from motorway but relatively quiet, plenty of parking. Generally high standards throughout and clean and comfortable. Very good staff at reception

Cons:

Bath needed a little TLC eg tap loose but otherwise really clean and tidy

2026-09-12 • via Nuitee