James Hotel & Apartments

Hotels
8.2 (1384 reviews)
Újezd 428/34 , Prague , cz

listing image 1
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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Cons:
Lack of Cleanliness
Worn Furnishings

Categories

Cleanliness
7.78
Multiple mentions of lack of cleanliness, including bathroom and sheets in several reviews.
Service
8.75
General satisfaction with helpful staff in various reviews.
Location
9.29
Location is frequently highlighted as excellent across multiple reviews.
Room Quality
7.74
Comments about worn furnishings and misleading photos.
Amenities
7.27
Limited cooking supplies and additional charges for amenities highlighted in reviews.
Value for Money
8.23
Some reviews suggest good value, but others indicate additional costs may be a concern.
Food and Beverage
8.28
Breakfast options mentioned positively, but concerns about overall food cleanliness.
Overall Experience
8.25
Overall positive sentiment tempered by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:08

Property Description

Luxurious Accommodation
Located in the heart of Prague's historical centre, James Hotel & Apartments offers spacious units with king-size beds and stunning views of Mala Strana and Petrin hill. Upgrade to rooms with balconies and air conditioning for a truly indulgent stay.

Convenient Amenities
Enjoy complimentary WiFi, free hotel toiletries, and the option for airport transportation. Feel secure with a safety box at the reception and grab a coffee at the onsite café before exploring the nearby restaurants and shops.

Prime Location
With the iconic Charles Bridge just 600 metres away and Prague Castle within walking distance, James Hotel & Apartments is the perfect base for exploring the city. Don't miss out on experiencing the charm of Prague from this exceptional property.

Important information:

Please note that the reception is opened from 09:00 till 17:00. All arrivals must be confirmed by the reception before arrival. Check-in is available from 14:00 until 17:00. Please note that late check-in from 17:00 until 23:30 is available on request and is a subject to a fee of EUR 30. Check-in after 23:30 is not possible.

Please note that upon check-in it is necessary to present the credit card used during the reservation process.

Please note that the price of parking from December 29, 2023 to January 2, 2024 will be EUR 50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1384 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
J
Jean Paul • solo_traveller • nl
9
Pros:

Het appartement is geweldig ruim en ligt op een geweldige lokatie.

2026-06-20 • via Nuitee
Z
Zeynep • extended_group • tr
7
Genel hatlarıyla gayet güzel bir tatil geçirdik ancak eksik olan şeyler tamamlansa çok daha iyi olabilirdi. Tekrar gelir
Pros:

Konumu ve konforu kesinlikle çok iyiydi. Odaların ve banyonun genişliği çok iyiydi. Aydınlık ve dışarıdan ses almaması çok güzeldi.

Cons:

Yastıkları korkunç derecede rahatsızdı. Bazı yerlerde hijyen konusunda sorun yaşadık ancak çok sorun değildi. Her odada hali hazırda bulunması gereken ütü ve saç kurutma bulunmuyordu. Bununla ilgili bir talep oluşturmanız gerekiyor. Lavabo bataryaları hareketsiz olması sebebiyle çok kullanışsızdı yüzünüzü yıkarken bataryaya çarpıyorsunuz. Klimanın ücretli olması enteresandı. İhtiyaç duymadık ancak bunun ücretli olması biraz saçma. Küçük olan tuvalette bir şeyler koymak için hiçbir şey yoktu konforsuzdu. Küçük tuvalette çöp kovası yoktu.

2026-06-20 • via Nuitee
M
Marcel • family_with_children • de
8
2026-06-19 • via Nuitee
K
Katharina • extended_group • de
9
2026-06-19 • via Nuitee
K
Krystyna • solo_traveller • pl
8
Pros:

Przestrzeń

2026-06-19 • via Nuitee
M
Miroslav • family_with_children • il
10
Отличное место и персонал
Pros:

Отличное соотношение цены и качества. Персонал очень дружелюбный и пошёл в некоторых моментах навстречу. Апартаменты в отличном месте в центре города. Большая квартира и много места.

Cons:

Не доставало мини кухни. Нет Микроволновки. Немного жестковатые кровати, но это на любителя

2026-06-18 • via Nuitee
B
Barbara • family_with_children • de
10
2026-06-17 • via Nuitee
M
Martijn • family_with_children • nl
8
Pros:

Super location

Cons:

Parken sehr teuer

2026-06-16 • via Nuitee
K
Kira • extended_group • at
7
2026-06-15 • via Nuitee
L
Laith • extended_group • at
7
2026-06-15 • via Nuitee
A
Agnès • solo_traveller • fr
9
Pros:

Le confort, les chambres spacieuses. La localisation.

2026-06-14 • via Nuitee
Z
Zuzana • extended_group • sk
8
2026-06-14 • via Nuitee
K
Kinga Brigitta • extended_group • hu
6
2026-06-14 • via Nuitee
V
Vltko • solo_traveller • sk
8
2026-06-13 • via Nuitee
K
Konstantin • family_with_children • de
5
2026-06-11 • via Nuitee
M
Monika • extended_group • pl
8
2026-06-10 • via Nuitee
S
Simona • solo_traveller • sk
10
2026-06-09 • via Nuitee
P
Peter • extended_group • gb
9
Quiet, spacious apartment in great location
Pros:

Great location, spacious, great beds, quiet,

Cons:

Limitation on check in times was surprising and could have been inconvenient.

2026-06-08 • via Nuitee
D
Diana • family_with_children • de
7
Prag ist auf jeden Fall eine Reise wert!
Pros:

Sehr gute Lage, Straßenbahn praktisch vor der Tür. Die Empfangsdame war sehr nett, hat sich sofort um unser Anliegen gekümmert.

Cons:

Eine Kaffeemaschine wäre im Appartement schön gewesen. Ein bisschen mehr Liebe zum Detail, dann wäre das große Zimmer viel gemütlicher.

2026-06-08 • via Nuitee
K
Konstantin • couple • de
7
Cons:

Die Möbel sehen abgewohnt aus. Das Badezimmer

2026-06-08 • via Nuitee