James Hotel & Apartments

Hotels
8.2 (1375 reviews)
Újezd 428/34 , Prague , cz

listing image 1
Show all photos
Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Cons:
Lack of Cleanliness
Worn Furnishings

Categories

Cleanliness
7.78
Multiple mentions of lack of cleanliness, including bathroom and sheets in several reviews.
Service
8.75
General satisfaction with helpful staff in various reviews.
Location
9.29
Location is frequently highlighted as excellent across multiple reviews.
Room Quality
7.74
Comments about worn furnishings and misleading photos.
Amenities
7.27
Limited cooking supplies and additional charges for amenities highlighted in reviews.
Value for Money
8.23
Some reviews suggest good value, but others indicate additional costs may be a concern.
Food and Beverage
8.28
Breakfast options mentioned positively, but concerns about overall food cleanliness.
Overall Experience
8.25
Overall positive sentiment tempered by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:08

Property Description

Luxurious Accommodation
Located in the heart of Prague's historical centre, James Hotel & Apartments offers spacious units with king-size beds and stunning views of Mala Strana and Petrin hill. Upgrade to rooms with balconies and air conditioning for a truly indulgent stay.

Convenient Amenities
Enjoy complimentary WiFi, free hotel toiletries, and the option for airport transportation. Feel secure with a safety box at the reception and grab a coffee at the onsite café before exploring the nearby restaurants and shops.

Prime Location
With the iconic Charles Bridge just 600 metres away and Prague Castle within walking distance, James Hotel & Apartments is the perfect base for exploring the city. Don't miss out on experiencing the charm of Prague from this exceptional property.

Important information:

Please note that the reception is opened from 09:00 till 17:00. All arrivals must be confirmed by the reception before arrival. Check-in is available from 14:00 until 17:00. Please note that late check-in from 17:00 until 23:30 is available on request and is a subject to a fee of EUR 30. Check-in after 23:30 is not possible.

Please note that upon check-in it is necessary to present the credit card used during the reservation process.

Please note that the price of parking from December 29, 2023 to January 2, 2024 will be EUR 50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1375 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
J
Jens • solo_traveller • de
2
Ganz fies - erschreckend das es so etwas mit der Bewertung von Booking überhaupt noch gibt
Pros:

Die Nähe zur Stadt

Cons:

Alt und abgeranztes Studio - seit 15-20 Jahren nichts mehr gemacht

2026-05-30 • via Nuitee
T
tiziana • family_with_children • it
8
2026-05-28 • via Nuitee
N
nicoletta • extended_group • it
8
Ottimo. La città è incantevole, visitabile benissimo con i mezzi pubblici (tra l’altro gratuiti per gli over 65), il cib
Pros:

La posizione: a due passi dal ponte Carlo e dalle fermate dei tram, 10 metri da starbucks.
La pulizia. La receptionist cortese e collaborativa. Il secondo bagno minuscolo ma insostituibile. I letti comodi. L’appartamento ampio e luminoso.

Cons:

La mancanza di un angolo cucina o quanto meno di qualche attrezzatura in più per poter fare un caffè e una colazione senza uscire in strada (dove comunque si trovano ottimi bar con brioche e cappuccino)

2026-05-26 • via Nuitee
N
NAZI • family_with_children • ge
10
2026-05-25 • via Nuitee
M
Mária • solo_traveller • sk
9
2026-05-22 • via Nuitee
S
StevenvdPlas • solo_traveller • nl
8
Pros:

Big rooms and perfect location. Parking is great!!!!!

2026-05-21 • via Nuitee
R
Ralf • family_with_children • de
7
Sehr authentisch und zentral gelegen. Man ist eben mitten drin.
Pros:

Das Zimmer zur Südseite war sehr schön warm, das zur Nordseite sehr schön kühl. Die Straßenbahn hält nur wenige Meter entfernt, Gaststätten gibt es reichlich in der Nähe inklusive eines Cafés zum frühstücken gleich gegenüber. Die Attraktionen Prags kann man gut zu Fuß erreichen.

Cons:

Wenn man nicht weiß, dass man nach 17 Uhr mit SMS/Nachrichten Zugang erhält, die teilweise auch schon früh am Anreisetag zugehen, ist es etwas knifflig.

2026-05-21 • via Nuitee
J
Judit • solo_traveller • hu
9
Remek lakás Prága szívében
Pros:

Központi helyen, séta távolságra a Károly hídtól, nagyon tágas, világos, szép lakás, jó kilátás, teljesen elégedettek voltunk. Teljesítettek az üzenetben küldött keresünket a szallassal kapcsolatban amit nagyra értékeltünk. Az utca fronti ablakok tökéletesen kizárták az autók zaját. Az ágy hatalmas, a matrac nagyon kényelmes volt. Az érkezés és utazás nagyon könnyen zajlott. Pár lépésre éttermek és boltok. Szuper volt minden.

Cons:

Az asztal és a kanapé kicsit rozoga volt, de ettől még remekül éreztük magunkat. Bögre, pohár és kiskanál volt biztosítva, aki enni/szendvicset készíteni szeretne vigyen evőeszközöket, tányért/tálcát.

2026-05-20 • via Nuitee
P
Peter • extended_group • dk
3
Lejligheden kan IKKE anbefales
Pros:

God beliggenhed
Stor lejlighed
Parkering i gården

Cons:

Billederne er overhovedet ikke retvisende og de er sikkert taget efter renovering, som tydeligvis er nogle år siden.
Lejligheden var kold og ingen varme i radiatorerne.
Ved ankomst var badekaret og bedeværelsesgulvet fyldt med lange hår.
Generel mangelfuld rengøring, der manglede f.eks. pærer i lamperne.
Der var hul i sofaen, tæpperne var ikke støvsuget.
Generelt var der beskidt, støv på karme og hylder.
Vi nævnte det i receptionen, men der blev ikke gjort en aktiv indsats.
30 euro pr.dag for aircondition. Øhh hvad!
270 kr. for parkering. I den høje ende!
Magen til useriøs udlejning skal man lede længe efter.

2026-05-18 • via Nuitee
V
Vlad • extended_group • de
6
2026-05-18 • via Nuitee
S
Steffen • solo_traveller • de
8
2026-05-16 • via Nuitee
L
lucajuve • extended_group • it
9
2026-05-16 • via Nuitee
Z
Zsolt • extended_group • hu
7
2026-05-14 • via Nuitee
R
Rafał • solo_traveller • pl
10
Pros:

Super obsługa, bardzo miła i pomocna Pani z recepcji, bardzo dziękujemy :-) Parking w garażu warto zarezerwować. Pokoje duże, czyste. Lokalizacja bardzo dobra, polecam.

2026-05-13 • via Nuitee
A
Allaga • extended_group • hu
8
2026-05-11 • via Nuitee
J
Jana • extended_group • cz
10
2026-05-11 • via Nuitee
Y
Yaroslav • solo_traveller • ua
10
Pros:

Good location in the city center, and the staff are very friendly. There is an elevator. The room is large and clean. There is private parking in the courtyard for 30 euros per day. The room has air conditioning, but it also costs 30 euros. For the price, it’s the best option in the center of Prague.

Cons:

It’s not really a negative review, just that the parking courtyard is garage-style, and with a large car there is not much room for maneuvering. However, if the driver has enough driving experience, it won’t be a problem.

Another small downside is that the hotel entrance and parking entrance are not very noticeable from the street, but the receptionist called my phone, came outside, and showed me where to drive in. So it’s better to call the reception before check-in and ask them to meet you — the hotel staff are happy to help with that.

2026-05-11 • via Nuitee
M
Mykola • family_with_children • de
10
Pros:

Центр города, все рядом, есть паркинг, было чисто. Огонь за эту цену.

2026-05-10 • via Nuitee
M
Misha • solo_traveller • il
9
2026-05-10 • via Nuitee
D
Dr. Carmen • family_with_children • de
8
Gerne wieder!
Pros:

Gute Lage und viel Platz, helle Räume und ein

tolles Badezimmer. Sehr freundliche und hilfsbereite
Vermieter.

Cons:

Nichts

2026-05-09 • via Nuitee