James Hotel & Apartments

Hotels
8.2 (1427 reviews)
Újezd 428/34 , Prague , cz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
See all facilities

Review Highlights

Pros:
Great Location
Helpful Staff
Cons:
Lack of Cleanliness
Worn Furnishings

Categories

Cleanliness
7.78
Multiple mentions of lack of cleanliness, including bathroom and sheets in several reviews.
Service
8.75
General satisfaction with helpful staff in various reviews.
Location
9.29
Location is frequently highlighted as excellent across multiple reviews.
Room Quality
7.74
Comments about worn furnishings and misleading photos.
Amenities
7.27
Limited cooking supplies and additional charges for amenities highlighted in reviews.
Value for Money
8.23
Some reviews suggest good value, but others indicate additional costs may be a concern.
Food and Beverage
8.28
Breakfast options mentioned positively, but concerns about overall food cleanliness.
Overall Experience
8.25
Overall positive sentiment tempered by specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:08

Property Description

Luxurious Accommodation
Located in the heart of Prague's historical centre, James Hotel & Apartments offers spacious units with king-size beds and stunning views of Mala Strana and Petrin hill. Upgrade to rooms with balconies and air conditioning for a truly indulgent stay.

Convenient Amenities
Enjoy complimentary WiFi, free hotel toiletries, and the option for airport transportation. Feel secure with a safety box at the reception and grab a coffee at the onsite café before exploring the nearby restaurants and shops.

Prime Location
With the iconic Charles Bridge just 600 metres away and Prague Castle within walking distance, James Hotel & Apartments is the perfect base for exploring the city. Don't miss out on experiencing the charm of Prague from this exceptional property.

Important information:

Please note that the reception is opened from 09:00 till 17:00. All arrivals must be confirmed by the reception before arrival. Check-in is available from 14:00 until 17:00. Please note that late check-in from 17:00 until 23:30 is available on request and is a subject to a fee of EUR 30. Check-in after 23:30 is not possible.

Please note that upon check-in it is necessary to present the credit card used during the reservation process.

Please note that the price of parking from December 29, 2023 to January 2, 2024 will be EUR 50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1427 reviews
Cleanliness: 7.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 7.27
Value for Money: 8.23
Food and Beverage: 8.28
Overall Experience: 8.25
A
Ahmed family_with_children se
8
Pros:

Väldigt fin och stor lägenhet för lite större familjer men tyvärr ac skulle man själv betala för

2026-07-23 via Nuitee
K
Katrine family_with_children dk
6
Pros:

Super beliggenhed og lækkert med parkeringsmulighed

Cons:

Der var en træls lugt af våd kælder/hengemt i hele bygningen. Den forsvandt fint når vinduerne var åbne, men den måtte vi lukke til natten grundet støj fra vejen.

2026-07-22 via Nuitee
M
Monika family_with_children cz
9
Spokojenost s ubytováním.
Pros:

Světlé,prostorné pokoje.Veliká pohodlná postel.2 toalety,Výtah do patra.Skvělá poloha hotelu.

Cons:

Neshledali jsme nic co by se nam nelíbilo.

2026-07-21 via Nuitee
D
Dominik solo_traveller at
7
Alles in allem: sehr ok.
Pros:

Großzügige Appartments, top Lage, vernünftiger Preis. Vor Ort das Personal war sehr freundlich und flexibel bei unserem spontanen Wunsch eine Nacht länger bleiben zu wollen.

Cons:

Sauberkeit verbesserungswürdig, eine Runde mit Socken durch das Appartement und schon waren sie reif für die Waschmaschine.
Die Möbel waren durchwegs billig und bereits zu einem beachtlichen Teil defekt. Die Fenster im Dachgeschoß konnten zum Teil nicht geöffnet werden, weil Griffe abgebrochen waren.
Persönlich gefällt es mir auch nicht, dass man für die Klimaanlage extra zahlen muss.
Die Fernseher haben alle drei nicht adäquat funktioniert.

2026-07-20 via Nuitee
E
Emil extended_group pl
9
2026-07-20 via Nuitee
G
Gabrielle extended_group fr
9
2026-07-19 via Nuitee
I
Ibrahim extended_group sa
6
مدينه جميله جدا
Pros:

قريب من مركز المدينه وبجوار النهر

Cons:

انه يوجد درج للصعود للشقه وكذلك لايوجد شبابيك ولم يوضح ان المواقف برسوم والتكيف لابد من الدفع

2026-07-19 via Nuitee
R
Roelof solo_traveller nl
9
Pros:

Heerlijk grote kamers, in een mooie centrale buurt in Praag. Op loopafstand van de Karels Brug

Cons:

Warm water was snel op, badkamer werd snel een grote water bende.

2026-07-19 via Nuitee
E
Emil solo_traveller se
8
Pros:

Läget och storleken

Cons:

Dålig kommunikation och info. Ac kostade 30euro extra per dag och parkering 450kr. när parkering finns för billigare peng övervakad bara 3 minuter från hotellet

2026-07-18 via Nuitee
R
Ruzica extended_group at
8
Pros:

Bessere Polster

2026-07-17 via Nuitee
D
Diana Pasinoka extended_group ie
8
I would choose these apartments again on my next trip.
Pros:

I liked the hotel's location – it was easy to walk to the city centre and the main attractions. The room was clean, and an iron was provided promptly upon request. The rooms were spacious, and the mattress was very comfortable.

Cons:

I didn’t like that air conditioning was charged separately. We had no choice but to pay for it, as we stayed during the hottest days, and sleeping with the windows open was impossible because it was noisy outside. Air conditioning is usually included in the room rate.

The pillows were also uncomfortable, although that may just be my personal preference. I don’t want to be overly critical about minor details, as you cannot expect much more for this price. Overall, everything was excellent.

2026-07-16 via Nuitee
U
Umut extended_group pl
10
I strongly recommend it to everyone.
Pros:

Its quite central. Every important place is in walking distance. Its also close to public transportation.

Cons:

Air conditioning is extra 30€ per night

2026-07-14 via Nuitee
E
Eva family_with_children se
9
2026-07-14 via Nuitee
J
james extended_group gb
7
Rooms were good sizes, excellent location, clean and comfortable
Pros:

The location and size of the rooms

Cons:

No kitchenette facilities eg toaster or microwave

2026-07-14 via Nuitee
A
Anton couple sk
8
2026-07-13 via Nuitee
K
Katarína family_with_children sk
10
Radi sa vrátime:-)
Pros:

Poloha velmi strategicka, blizko centra, vyhlad prekrasny, 3 samostatne izby v apartmáne, pokoj.

Cons:

Žiadne vybavenie apartmánu- taniere, príbory, inak naozaj nie je co vytknúť.

2026-07-13 via Nuitee
N
nelida extended_group es
10
EXCEPCIONAL
2026-07-13 via Nuitee
K
Krzysztof family_with_children pl
7
Pros:

Świetna lokalizacja

Cons:

Po apartamencie widać mocno ślad czasu

2026-07-13 via Nuitee
D
Daniel extended_group cz
10
Pros:

Personál byl v pořádku ubytovali jsme se rychle. Kvalita postelí předčila naše očekávání. Cenově velice výhodné a doporučuji všem

2026-07-12 via Nuitee
R
Robert family_with_children pl
10
2026-07-12 via Nuitee