Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good cleanliness
Cons:
Dated room decor
Limited amenities
Poor ventilation in some rooms

Categories

Cleanliness
8.28
Cleaning is done very well, but the hotel shows some signs of age.
Service
9.05
Staff was described as friendly and helpful, with excellent service throughout the stay.
Location
9.09
Great location, within walking distance to attractions like the castle.
Room Quality
8.44
Rooms were comfortable and spacious, but some mentioned they were dated.
Amenities
8.57
Good facilities were noted, but some amenities could be improved.
Value for Money
8.63
Perceived as good value for a traditional style hotel close to shopping.
Food and Beverage
8.78
Breakfast was well mentioned as delicious and visually appealing.
Overall Experience
8.75
Overall a pleasant experience with charm despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:13

Property Description

Prime Location near Kumamoto Castle
Located just a 7-minute walk from the iconic Kumamoto Castle, Kumamoto Hotel Castle offers a convenient and picturesque setting for your stay.

Diverse Dining Options
Indulge in a culinary journey at our 4 restaurants, each specializing in international cuisines like Japanese, French, and Chinese. Don't miss the opportunity to dine at Dinning Kitchen Kuyouan, serving delicious meals throughout the day.

Modern Comforts and Services
Relax in modern guest rooms equipped with free WiFi, a private bathroom, and a flat-screen TV. Additionally, take advantage of services like luggage storage, currency exchange, and dry cleaning during your stay.

Experience comfort, convenience, and exceptional service at Kumamoto Hotel Castle. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.7
Based on 2400 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.75
G
Gary • couple • au
9
An excellent hotel in a great location featuring good rooms and excellent service.
Pros:

Our room 532 was large and comfortable. Pleasant, old-fashioned decor which we enjoyed.
Bathroom was adequate with the shower over the tub.
Great location close to many eating places.

Cons:

Everything was good.

2026-10-14 • via Nuitee
L
Ling • extended_group • ca
5
Pros:

The location

Cons:

Need upgrade

2026-10-13 • via Nuitee
K
Kazuhiko • family_with_children • jp
9
2026-10-13 • via Nuitee
J
Junko • couple • jp
8
2026-10-12 • via Nuitee
N
Nabil • solo_traveller • ca
10
Pros:

Excellent service from the staff. One of my best customer service experiences. Hotel is very well located and room was spacious

2026-10-11 • via Nuitee
F
FUJIWARA • solo_traveller • jp
7
Pros:

ロケーション

Cons:

部屋が古い

2026-10-11 • via Nuitee
S
Satoshi • solo_traveller • jp
10
Pros:

ホスピタル

2026-10-10 • via Nuitee
P
Pascal • solo_traveller • de
10
Modernes, großzügiges Zimmer mit hervorragender Ausstattung
Pros:

- Sehr modernes, großzügiges und hervorragend ausgestattetes Zimmer.
- Besonders komfortables und bequemes Bett.
- Großes, geräumiges Badezimmer.
- Separater Wohnbereich mit Kühlschrank und zusätzlichen Sitzgelegenheiten.
- Großer, moderner Fernseher.
- Großzügige Garderobe mit viel Stauraum.
- Das Frühstück war sehr gut und umfangreich.

Cons:

- Das Frühstück war insgesamt sehr gut. Etwas mehr Abwechslung von Tag zu Tag wäre noch eine schöne Ergänzung gewesen.

2026-10-09 • via Nuitee
H
HARUkI • solo_traveller • jp
5
2026-10-09 • via Nuitee
M
Marsha • family_with_children • sg
6
Convenient location for a short stay.
Pros:

The location was great, close to the shopping street. Able to see castle from room. Staff was nice and helpful.

Cons:

The rooms were quite dated. For tall people like us, the sink height was quite challenging.

2026-10-09 • via Nuitee
高野 • couple • jp
10
お城眺めながらの優雅な宿泊
Pros:

ロケーションが素晴らしかった

Cons:

なし

2026-10-08 • via Nuitee
I
Ingrid • solo_traveller • au
10
Great stay
Pros:

Very spacious, comfortable bed

Cons:

Nil

2026-10-08 • via Nuitee
S
Sara Cecilia • couple • es
10
Excelente servicio con vistas al castillo 🏯
Pros:

Sobre todo la ubicación del hotel (con vistas al castillo), y la comodidad (la habitación era amplia y las camas muy cómodas). Además destacar la excelente amabilidad del servicio.

Cons:

Nada.

2026-10-07 • via Nuitee
竜二 • couple • jp
7
2026-09-19 • via Nuitee
S
Saskia • couple • de
9
Gerne wieder
Pros:

- gute Zimmergröße
- gute Lage
- sehr freundliches Personal
- gute und günstige Parkplätze

Cons:

- Personal kann nicht gut Englisch

2026-09-19 • via Nuitee
C
Camilo • solo_traveller • cl
10
Comodo hospedaje en kumamoto
Pros:

Personal muy gentil me ayudaron en todo momento y habitacion muy comoda

2026-09-18 • via Nuitee
K
Koyama • couple • jp
10
2026-09-18 • via Nuitee
E
Elena • solo_traveller • fr
10
2026-09-14 • via Nuitee
M
Makoto • solo_traveller • jp
10
Pros:

クラッシックホテル。清潔で従業員さんも対応良かったです。

2026-09-12 • via Nuitee
M
Makoto • solo_traveller • jp
10
Pros:

クラッシクな感じがとても良い感じでした。清潔でスタッフの対応もしっかりしていました。

2026-09-12 • via Nuitee