Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good cleanliness
Cons:
Dated room decor
Limited amenities
Poor ventilation in some rooms

Categories

Cleanliness
8.28
Cleaning is done very well, but the hotel shows some signs of age.
Service
9.05
Staff was described as friendly and helpful, with excellent service throughout the stay.
Location
9.09
Great location, within walking distance to attractions like the castle.
Room Quality
8.44
Rooms were comfortable and spacious, but some mentioned they were dated.
Amenities
8.57
Good facilities were noted, but some amenities could be improved.
Value for Money
8.63
Perceived as good value for a traditional style hotel close to shopping.
Food and Beverage
8.78
Breakfast was well mentioned as delicious and visually appealing.
Overall Experience
8.75
Overall a pleasant experience with charm despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:13

Property Description

Prime Location near Kumamoto Castle
Located just a 7-minute walk from the iconic Kumamoto Castle, Kumamoto Hotel Castle offers a convenient and picturesque setting for your stay.

Diverse Dining Options
Indulge in a culinary journey at our 4 restaurants, each specializing in international cuisines like Japanese, French, and Chinese. Don't miss the opportunity to dine at Dinning Kitchen Kuyouan, serving delicious meals throughout the day.

Modern Comforts and Services
Relax in modern guest rooms equipped with free WiFi, a private bathroom, and a flat-screen TV. Additionally, take advantage of services like luggage storage, currency exchange, and dry cleaning during your stay.

Experience comfort, convenience, and exceptional service at Kumamoto Hotel Castle. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMJ

Location

Guest Reviews

8.7
Based on 2391 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.44
Amenities: 8.57
Value for Money: 8.63
Food and Beverage: 8.78
Overall Experience: 8.75
T
Tania • family_with_children • es
9
Cómodo y muy bien ubicado
Pros:

La habitación era muy grande para ser Japón y las vistas espectaculares. La cama Queen size fenomenal.

Cons:

No destacaría nada especial que no me ha gustado

2026-08-25 • via Nuitee
Y
YUANPO • family_with_children • tw
10
2026-08-23 • via Nuitee
M
MIKIO • solo_traveller • jp
8
Pros:

価格が安いのに、部屋は広々していた。

2026-08-23 • via Nuitee
Y
yukihiko • couple • jp
10
2026-08-23 • via Nuitee
S
Suk Man • family_with_children • hk
9
傳統有名的大酒店
Pros:

位置佳，房價勝價比高，景觀好，房間位置夠

Cons:

暫時沒有

2026-08-21 • via Nuitee
N
Nicholas • extended_group • de
9
2026-08-21 • via Nuitee
S
SATOSHI • solo_traveller • jp
9
2026-08-19 • via Nuitee
P
Purgato • solo_traveller • it
9
Pros:

Siamo stati una notte in questo hotel
Camera molto grande con vista direttamente sul castello.
Staff molto gentile
Super Consigliato

2026-08-19 • via Nuitee
鐈予 • solo_traveller • tw
10
2026-08-18 • via Nuitee
S
SHOTA • couple • jp
10
最高です！
Pros:

朝食が美味しかった！

Cons:

特に無いです

2026-08-15 • via Nuitee
C
CHUN MING • solo_traveller • tw
7
2026-08-15 • via Nuitee
H
hirotaka • solo_traveller • jp
10
2026-08-13 • via Nuitee
N
Naoko • couple • jp
5
Pros:

熊本城のライトアップを見ながら､
　ゆっくり過ごす事が出来ました。

Cons:

シャワーが使いにくかったです｡
　シャワーヘッドが大きい分､水穴の間隔があくからか､
　泡が落としにくかったです。

2026-08-11 • via Nuitee
C
Celine • couple • tw
10
2026-08-07 • via Nuitee
K
Kohei • solo_traveller • jp
8
熊本出張の場合は常宿としたい。
Pros:

古い建物だったが、部屋はリノベーションされていて清潔で明るく快適だった。ベッドも寝心地がとても良かった。
朝食の時間も早くから食べられて、出張には最適と感じた。早朝の散歩で熊本城に入れなかったのは残念。（8:45開城）

Cons:

外装・共用部がとにかく古い。少なくともエントランス廻りはリノベした方が良い。バーの外回りは朽ち果てた感じでいただけない。

2026-08-05 • via Nuitee
D
didier • solo_traveller • fr
10
Parfait
Pros:

Tout , compétence du staff à gérer le séisme

2026-08-03 • via Nuitee
I
Imamura • family_with_children • in
10
2026-08-02 • via Nuitee
Y
Yuki • family_with_children • us
10
とてもゆっくりできました！
Pros:

リノベされたお部屋はとても広く快適で掃除も行き届いており、従業員の方もとても優しく最高のホテルでした。朝ごはんもイクラやカレーパンなど多種多様あり美味しかったのです。

Cons:

4泊お世話になりましたが、毎日全く同じ朝ごはんだったのが少し残念です。

2026-07-24 • via Nuitee
長谷川眞吾 • solo_traveller • jp
7
2026-07-24 • via Nuitee
C
Cynthia • solo_traveller • tw
8
2026-07-23 • via Nuitee