Residence Inn by Marriott Rapid City

Hotels
Residence Inn
9 (377 reviews)
581 Watiki Way , Rapid City , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent breakfast options
Friendly hotel staff
Convenient location
Design and amenities of rooms
Cons:
Negative service experience with management
Hidden fees and unexpected charges
Poor cleanliness perception
Room darkness and noise issues

Categories

Cleanliness
8.75
Negative sentiment regarding cleanliness due to issues with room darkness and potential lack of visibility.
Service
9.75
Mixed sentiments; staff was friendly but experience with management was poor.
Location
9.75
Location was convenient for visiting attractions, but crowded parking was mentioned.
Room Quality
8.25
Issues with room conditions, including darkness and noise from connected rooms.
Amenities
9.75
Facilities were decent; specific needs for amenities were expressed but not all were met.
Value for Money
7.75
Complaints about hidden fees indicate a poor perception of value for money.
Food and Beverage
8.25
Breakfast quality was reported as poor, impacting the overall dining experience.
Overall Experience
9.75
Enjoyable aspects mentioned, but overshadowed by service issues and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:31

Property Description

Modern Comfort and Convenience

Luxurious Accommodations
Enjoy air-conditioned rooms with flat-screen TVs and cozy seating areas for relaxation. The private bathrooms add a touch of elegance to your stay.

Convenient Amenities
Indulge in complimentary daily breakfast and stay connected with free WiFi. Keep up with your fitness routine at the on-site gym and take advantage of the convenient dry cleaning services.

Nearby Attractions
Explore Rapid City with ease as popular attractions like Rushmore Mall and Journey Museum are just a few kilometers away. Watiki Water Park next door offers fun for all ages.

Book your stay at Residence Inn by Marriott Rapid City for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 377 reviews
Cleanliness: 8.75
Service: 9.75
Location: 9.75
Room Quality: 8.25
Amenities: 9.75
Value for Money: 7.75
Food and Beverage: 8.25
Overall Experience: 9.75
D
DLNY1 Couples New York
4
Good Location
Pros:

Drove 12 hours and arrived to find dirty pillow case on the bed, I got a new pillowcase and convinced myself it was just the pillowcase because I was exhausted. Couldn’t sleep, the linens just didn’t feel clean. The mattress was very soft. The room smelled like someone had been smoking in there. Got all new linens the next morning and the difference was obvious. The shower has no door so the floor got soaking wet in the bathroom. Also in the bathroom the overflow drain for the sink was filthy, especially obvious in the mirror reflection. It needs to be cleaned and a little bleach before it begins to really smell bad. Dropped something on the floor and got a view under the bed, it needed to be cleaned under there, someone’s deodorant stick was under there. Breakfast was just average. The apple juice didn’t taste right, maybe the machine needs to be cleaned. At breakfast they had the condiments for the oatmeal on a shelf and I wish they would put the nuts on the bottom so they don’t fall into the other options - this becomes a problem for us with nut allergies. The location was good, just off I-90. It’s next to a water park so great for families. The guest laundry area was big and clean. The front desk staff were nice and polite.

2026-06-06 via Tripadvisor
A
ASBCRB Couples Urbana, Ohio
10
Comfortable and Always Know What We Are Getting - Located Right Off I-90
Pros:

Residence Inns always have a fridge/freezer which we enjoy. It's clean and rooms are spacious. Right off the interstate with restaurants and shopping nearby. Hot breakfast included.

2026-06-04 via Tripadvisor
1
174paulim Business
10
Top of the line Hotel
Pros:

This hotel and their service and staff are amazing.Always helpful and friendly.Top of the line hotel in Rapids City,South Dakota.Very good location.

2026-05-23 via Tripadvisor
S
Steve couple us
10
2026-05-22 via Nuitee
C
Christian couple us
9
I love that it was not just one thing it was multiple and that the water park was a nice temperature
Pros:

That is was not just one thing it had lots to do

Cons:

That you could put trash out on door and didn’t know if you could

2026-05-18 via Nuitee
H
Harold solo_traveller us
8
Nothing good, nothing bad
Pros:

Nothing

Cons:

Nothing

2026-05-14 via Nuitee
W
William couple us
10
Excelent
Pros:

La ubicación

Cons:

N/A

2026-04-29 via Nuitee
K
KAREN couple us
9
2026-04-13 via Nuitee
A
Andrew couple us
10
2026-04-02 via Nuitee
N
Neil couple us
9
2026-03-12 via Nuitee
J
Jennifer couple us
10
2026-02-28 via Nuitee
K
Krystal family_with_children us
10
Great stay
Pros:

Love the location. The rooms were clean. Beds were comfy. Loved the kitchen they had.

Cons:

Did not like the showers. The water was literally getting everything soaked and the floor completely wet. The make of the shower door is not ok.

2026-02-23 via Nuitee
T
Terry family_with_children us
10
Pros:

Always luv the Marriott!

Cons:

Nothing

2026-02-22 via Nuitee
B
Brian couple us
10
Pros:

Comfortable beds

Cons:

Need more breakfast meat like bacon and biscuits and gravy
Overcharge me

2026-02-11 via Nuitee
L
leahwB21ZI Family
10
We had a great time! And love staying here!
Pros:

We had such a blast staying in this hotel again for the second time! We love the set up of the suites with our families and that they have a full kitchen! Easy access to the pool and pool passes included. Everything was very clean and they had great customer service!

2026-02-02 via Tripadvisor
M
Michelle family_with_children us
1
Residence Dump
Cons:

Moldy smelling bathroom, dirty counter tops, dirty door handles and light switches, clogged kitchen sink, rude staff, undisclosed parking tax, dirty dishes

2026-01-17 via Nuitee
H
Heath couple us
8
All in all i will stay there again.
Pros:

The location. Also the Corridor to Watiki. Comfortable beds. Blackout curtains.

Cons:

We had someones bar of soap in the bathroom. There were also a pair of panties and a pamper under the bed. Also the hvac door was open when we got there. There was also some type of goop on the ceiling, like over spray from
Something.

2026-01-12 via Nuitee
A
ANGELA couple us
8
2026-01-08 via Nuitee
T
tina couple us
3
Great hotel but the staff for the New years eve party really dropped the ball...
Pros:

Breakfast was good and enjoyable. Room
Was neat and well maintained.. but that's about as far as it goes.. never received pool passes and was denied access to the New years Nye party all tho I was billed for it.... charged for parking but didn't drive there???? They closed breakfast early even tho there was tons of people still trying to eat.

Cons:

Never received pool passes and was denied access to the New years Nye party all tho I was billed for it.... charged for parking but didn't drive there???? They closed breakfast early even tho there was tons of people still trying to eat.

2026-01-05 via Nuitee
J
Jada couple us
10
2026-01-05 via Nuitee