Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great Location
Spacious Rooms
Cons:
High Parking Fees
Service Issues

Categories

Cleanliness
8.39
The room was very clean and well-maintained during stays, but concerns about maintenance issues were noted.
Service
9.86
Most reviews highlight friendly and attentive service; however, there were isolated complaints about front desk efficiency.
Location
9.4
Great location, convenient access to major sites and attractions, with easy access to transportation.
Room Quality
8.85
Rooms were described as spacious and comfortable with a good variety.
Amenities
8.88
Breakfast was highly rated, with good variety, though some amenities such as parking fees drew some complaints.
Value for Money
8.34
Mixed sentiments due to costs like parking, but generally viewed as a good stay for the price.
Food and Beverage
8.89
Breakfast was excellent with great variety, but there were concerns regarding food safety at times.
Overall Experience
9.36
Overall positive experiences highlighted throughout various reviews with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:19

Property Description

Prime Location in New Orleans - Situated just 400 meters from Superbowl 2013, Hyatt House New Orleans Downtown offers a convenient and exciting stay in the heart of the city.

Luxurious Amenities - Enjoy a year-round outdoor pool, fitness center, free WiFi, and a complimentary daily breakfast buffet during your stay at Hyatt House New Orleans Downtown.

Convenience at Your Fingertips - With a flat-panel TV, private bathroom, on-site restaurant, and a 24-hour front desk, your comfort and needs are our top priority.

Experience the best of New Orleans at Hyatt House - book your stay now for an unforgettable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1824 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
A
Ahmed • solo_traveller • gb
10
Pros:

Excellent services at front desk especially from a gentleman called Sharif who provided me with outstanding customer service which I appreciated enormously.

2026-06-10 • via Nuitee
K
Karen • family_with_children • mx
10
Gran lugar para hospedarse cerca de puntos de interés .
Pros:

El desayunoes muy completo y rico

2026-06-08 • via Nuitee
T
Tammy • family_with_children • us
8
2026-06-08 • via Nuitee
P
peter fairbairn • solo_traveller • au
10
Pros:

Friendly staff
Breakfast buffet

Cons:

Nothing

2026-06-07 • via Nuitee
A
ashely • couple • us
10
2026-06-07 • via Nuitee
A
Adrian • family_with_children • us
10
Pros:

Everything

Cons:

To much for parking.

2026-06-05 • via Nuitee
S
Stacey • couple • us
10
2026-06-05 • via Nuitee
D
Derrick • couple • us
10
2026-06-03 • via Nuitee
K
Kousuke • solo_traveller • jp
7
2026-06-03 • via Nuitee
B
Brittany • family_with_children • us
6
Overall good, wished it was cleaner in the bathroom.
Pros:

The staff were amazing.

Cons:

It is hard to get into the parking garage and then into the hotel for check in.

2026-06-02 • via Nuitee
V
V9358VLjamess • NONE
10
Perfect for our family.
Pros:

Awesome hotel, perfect location for us and we had a great stay. The breakfast was great, the room was spacious and then bed was comfortable.

2026-06-01 • via Tripadvisor
8
837tarasm • NONE
10
Great stay
Pros:

Great and clean hotel, close to everything. Nice view and delicious breakfast. Very friendly staff. We stayed for personal vacation however it is also a great place for a business stay. Would recommend to a friend or a colleague.

2026-06-01 • via Tripadvisor
V
Valerie • extended_group • us
10
My family and I really enjoyed our stay at the Hyatt house hotel. All staff members was friendly. The bartender had grea
Pros:

The property was always nice and clean at all times.

Cons:

Nothing

2026-06-01 • via Nuitee
V
Valerie • solo_traveller • us
10
2026-06-01 • via Nuitee
C
CEDRICK • solo_traveller • us
10
2026-06-01 • via Nuitee
R
RICARDO NOREÑA VILLARIAS • solo_traveller • mx
1
2026-05-29 • via Nuitee
C
Chris • solo_traveller • gb
9
2026-05-27 • via Nuitee
J
jonathanoliverw • Business • Souderton, Pennsylvania
10
Great Stay
Pros:

Great Concierge Service, Great Amenities, Easy access to nearby venues. Great Stay overall and would recommend to others.

2026-05-26 • via Tripadvisor
E
Elizabeth • solo_traveller • us
10
2026-05-26 • via Nuitee
2
202niazm • NONE
10
Excellent Service and Very Comfortable Stay
Pros:

I had a great stay at this hotel and really enjoyed my experience. The front desk staff (specially Mr. Sharif) was very welcoming, friendly, and helpful during check-in, which made everything easy and pleasant from the start.

The room was excellent! Very neat, clean, and comfortable. Everything looked well maintained, and the appliances and room amenities felt new. I was impressed by how clean and well prepared the room was when I arrived.

I truly appreciated the hospitality and would definitely stay here again. Highly recommend!

2026-05-25 • via Tripadvisor