Paraje Santa Cruz

Hotels
8 (27 reviews)
Avenida López Mateos S/N , Creel , mx

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Children allowed

Facilities

Parking
24-hour front desk
Luggage storage
Non-smoking throughout
Daily housekeeping
Accessible parking

Review Highlights

Pros:
Good location
Ample parking
Spacious, bright rooms
TV and air conditioning
Attentive staff
Cons:
Stained beds/sheets
Breakfast awful / buffet misrepresented
Poor on-site restaurant
Check-in reservation issue
Noise from decorative lights at night

Categories

Cleanliness
5.5
Negative comments about stained beds and sheets; housekeeping issues reported ("Las camas estan manchadas", "Las sábanas").
Service
10
Very positive staff attention noted ("Excelente atención del personal", "Awesome"); occasional check-in issue mentioned but overall staff praised.
Location
10
Multiple positive mentions of location and parking ("muy buena hubicación", "Ubicación", "amplio estacionamiento"); strong asset for guests.
Room Quality
9
Rooms described as very spacious, bright, with TV and air conditioning, but some negatives (noise from decorative lights, stained beds) create mixed but overall good room quality.
Amenities
9
Good parking, TV and AC highlighted; however on-site restaurant quality was criticized. Overall amenities generally strong aside from F&B components.
Value for Money
6
Guests felt the breakfast/buffet did not match the price ("El Buffet no es Buffet... para el precio le falta"), indicating perceived poor value.
Food and Beverage
5.5
Repeated complaints about breakfast and restaurant ("The breakfast was awful", "No tenían buen Restaurant", buffet misrepresented), clearly negative.
Overall Experience
9
Several guests reported being very comfortable or having an excellent experience, but issues with cleanliness and F&B tempered reviews; overall experience remains positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-17 07:55

Property Description

Convenient Location
Located just 6.8 km from Lago de Arareco, Paraje Santa Cruz offers easy access to popular attractions.

Exceptional Service
Enjoy 24-hour front desk service at this 2-star hotel for added convenience during your stay.

Non-Smoking Property
Rest assured in a clean and fresh environment as Paraje Santa Cruz is a non-smoking property.

Book your stay at Paraje Santa Cruz now to experience comfort and convenience during your visit to Creel!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LZC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8
Based on 27 reviews
Cleanliness: 5.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9
Value for Money: 6
Food and Beverage: 5.5
Overall Experience: 9
C
Charles L • solo_traveller • us
7
2026-08-25 • via Nuitee
H
Holguin Chávez • family_with_children • mx
9
Muy agusto
Pros:

Tiene muy buena hubicación y amplio estacionamiento.

Cons:

La cebolleta no funcionaba, pero la quité, después instalaron una nueva

2026-08-12 • via Nuitee
A
Aguilar • solo_traveller • mx
10
2026-08-03 • via Nuitee
D
daniel • family_with_children • gb
4
Cons:

The breakfast was awful, there were a lot of people staying and it was noisey.

2026-07-16 • via Nuitee
R
Rafael • solo_traveller • mx
10
Pros:

Awesome

Cons:

All good

2026-07-16 • via Nuitee
L
Leoncio Arturo • solo_traveller • mx
10
2026-07-11 • via Nuitee
L
Leoncio Arturo • solo_traveller • mx
10
Excelente experiencia
Pros:

Excelente atención del personal

Cons:

Todo bien

2026-07-11 • via Nuitee
G
Gerardo • solo_traveller • mx
5
Pros:

No me gustó 😕

Cons:

El Buffet no es Buffet es tipo americano para el precio le falta
Las camas estan manchadas

2026-07-07 • via Nuitee
E
Erik Daniel • solo_traveller • mx
6
Pros:

Ubicación

Cons:

No tenían mi reserva

2026-05-19 • via Nuitee
E
Elsa Lourdes • solo_traveller • mx
8
Pros:

MUYY amplia la habitación con mucha luz.. TV. Y aire acondicionado

Cons:

Las sábanas, y tenían luces navideñas en la ventana y toda la noche e molestaron la luz navideñas.. NO ERA NAVIDAD
No tenían buen Restaurant.

2026-05-14 • via Nuitee
J
Javier • family_with_children • mx
10
2026-05-02 • via Nuitee
A
Arbey • couple • co
10
2026-04-06 • via Nuitee
F
faaezz • extended_group • it
8
2026-02-23 • via Nuitee
T
Thomas • family_with_children • de
8
2026-01-28 • via Nuitee
T
Thomas • couple • de
8
2026-01-28 • via Nuitee
O
OMAR • couple • mx
10
2026-01-27 • via Nuitee
C
Casimiro Serapio • solo_traveller • mx
9
Pros:

Habitación amplia

Cons:

No había un microondas que me prestarán

2026-01-26 • via Nuitee
T
Thomas • couple • de
9
Pros:

Sehr geräumige Zimmer, freundliches Personal.

2026-01-24 • via Nuitee
A
Alberto • couple • mx
8
Pros:

Muy bien todo

Cons:

El ruido

2026-01-20 • via Nuitee
M
Martin • couple • mx
10
Pros:

El lugar
Muy limpio y tranquilo

2025-11-18 • via Nuitee