Element by Marriott Boston Seaport District

Hotels
Element by Westin
9 (607 reviews)
391-395 D Street , Boston , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and comfortable rooms
Cons:
Unacceptable parking
Pool quality issues

Categories

Cleanliness
9.14
The property is described as beautiful and clean.
Service
9.61
Exceptional service highlighted by multiple reviews, particularly by EJ and Miguel.
Location
9.15
Location is praised as perfect and steps from downtown.
Room Quality
9.1
Rooms are reported as comfortable and clean.
Amenities
8.13
Parking is noted as unacceptable and pool quality not mentioned positively.
Value for Money
9.09
Overall experience suggests good value for the stay.
Food and Beverage
8.64
Not specifically mentioned, assumed standard for this hotel tier.
Overall Experience
9.11
Guests express eagerness to return, indicating a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:21

Property Description

Modern Eco-Friendly Accommodation
Element Boston Seaport offers a refreshing stay with an indoor swimming pool and fitness centre, perfect for relaxation and staying active during your visit to Boston.

Comfortable and Stylish Rooms
Each guest room at Element Boston Seaport features an open layout with earthy tones, a flat-screen TV, coffee machine, and a private bathroom stocked with complimentary toiletries. Some rooms even include a cozy seating area for unwinding after a long day of exploration.

Convenient Amenities and Services
Guests can enjoy the convenience of a 24-hour front desk, on-site market offering snacks and meals, and bike hire to explore the city. With popular attractions nearby and Logan Airport just 3 km away, Element Boston Seaport is the ideal choice for your stay in Boston.

Important information:

Please note, guests are required to sign up for the hotel’s free Reward Program in order to obtain complimentary WiFi access.

Please note, the hotel welcomes dogs weighing up to 60 pounds. Other pets may be allowed at the discretion of the hotel manager—please contact the hotel prior to reserving or arrival to make arrangements. Pet owners must sign a pet regulation waiver at check-in. A fee may be charged for damages caused by the pet or any additional cleaning if neededGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

9
Based on 607 reviews
Cleanliness: 9.14
Service: 9.61
Location: 9.15
Room Quality: 9.1
Amenities: 8.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
L
Leonel family_with_children co
6
Excelente habitación
Pros:

Muy Bien

Cons:

Ubicación

2026-05-20 via Nuitee
G
GANESAN solo_traveller in
8
2026-05-18 via Nuitee
Z
Z6746JFdavids Solo travel
10
One member stands out
Pros:

Jody at aloft went above and beyond to be helpful. Frankly, the other members of the aloft team were aloof and dismissive of my concerns. She salvaged my mood.

2026-05-13 via Tripadvisor
A
aka371 Business
8
Great service and support (thank you, Amalion)!
Pros:

I arrived at the hotel after a long 20 hour flight to realize that my reservation started the next day. The last thing anyone would want to hear after a long flight is that they don’t have a room. The front desk manager, Amalion Gerlin, quickly stepped up and help me get a room assigned. I felt very much at ease. Thank you, Amalion!

2026-05-11 via Tripadvisor
M
Maria solo_traveller gr
9
V happy with my stay
Pros:

Location was great, also very clean

2026-05-11 via Nuitee
B
Brian solo_traveller us
10
Pleasant experience
Pros:

Clean rooms. Location to downtown.

2026-05-10 via Nuitee
D
Dan solo_traveller il
7
מלון בינוני פלוס לא יותר ביחס למחיר שנגבה
Pros:

ארוחות הבוקר בארה"ב הם בעייתיות, במלון זה הלכו על קונפט בריא ..היו 2 מכונות קפה אוטומטיות עם חלב טרי שהיה חופשי וזה היה מצויין, יוגורט וגרנולה היו מעולים, שתייה קרה קצת פירות בננות תפוחי עץ ולחמים שלא היו משהו

Cons:

בחדרי השינה ישנה מערכת מיזוג רועשת, לי היה קשה לשבת בסמוך אליה ולעבוד,גם לשינה היא רועשת באופן שהדלקתי כיהיתי..מסתבר שכל הצזגנים בחדרים הם דומים, נסו לקחת חדר שבו המיסוג מרוחק ככל האפשר מהמיטה שולחן העבודה.נאמר לי שיש חובה לקנות במלון ב15$ ליום אחרי אמרו שזו תופס רק ליום הראשון..ולא זיכו. בוצעו שחגורים של חיובים כספיים כפולים עוד לא לפני הציק אין באופן שחסמו לי את מסגרת האשראי בכרטיס באופן שגרם לי מבוכה בתשלום לבית עסק עד להבנת הבעיה

2026-05-09 via Nuitee
Y
Y6148CKzacht Business
10
Jody Rules
Pros:

Checked into Aloft and Jody was amazing. Jody rocks. 12/10 recommend finding jody. she rocks

2026-05-05 via Tripadvisor
J
Jose Ramon couple mx
10
It was good.
Pros:

I did like that coffe and water was always available at the lobbie.

Cons:

I did not like to pay the 25 usd extra fee per day.

2026-05-05 via Nuitee
D
Dre2008 Business
10
Great atmospheric and service
Pros:

Awesome decor and great customer service by Jody. Location is great for both business and personal events.

2026-05-04 via Tripadvisor
W
Wang family_with_children us
9
2026-04-29 via Nuitee
N
Nicole couple us
10
Pros:

Great location- easy to find. Nice facility.

Cons:

I wasn’t aware that there was a $50/day parking fee.

2026-04-27 via Nuitee
N
Nadia extended_group ar
10
Excelente
Pros:

Que tenía desayuno y las instalaciones modernas, muy tranquilo el hotel.

Cons:

Nada

2026-04-22 via Nuitee
2
23fredye Family
10
Great Staff
Pros:

My stay at this hotel was amazing. I found the staff to be very professional, friendly, kind, and responsive to the needs of the guest. Whie I was there I encountered a cooling issue and Mario stopped by within minutes to inspect and reset my thermostat. He even brough a back a fan just ensure we were comfortable. I also left behind a personal item ,and Amalian connected me with the logistics dept. where I met Joey who provided instructions to utlimately get my items delivered back to my home. - Thank you!

Special thanks to Amalian, EJ, Mario, Taz, Monic, Nelly, Veronica, Denise, Josephina, Luis, Joey and Diamond.

2026-04-20 via Tripadvisor
A
ashley couple us
6
Clean but pricey - pool was down
Pros:

Location was ok. Room was clean. Staff friendly. Breakfast was good.

Cons:

Didn't like that I had to pay to park. Didn't like i had to have a $200 incidental hold on my card. Didn't like that the pool was down ( whole reason why I booked this hotel) when I called front desk about it I was told could walk outside next door to sister property to access pool. Like what?!? Also didn't like that the $15 room credit had to be used via card on file. Wanted to go to bar and have a drink and wanted to pay cash after my credit was applied. Nope not an option.

2026-04-16 via Nuitee
S
Seaside462227 Business
10
Just stay here
Pros:

Really enjoyed our stay to attend a conference at Thomas Mernino. All staff were great. Shout out to Nelly, Amallian, and Monique for being so nice. Easy to walk around, safe, we went to the North End two nights and only a short walk. Highly recommend!

2026-04-15 via Tripadvisor
R
ryanyV7926DG Friends getaway
10
Jasmine
Pros:

Jasmine was the nicest most accommodating person I’ve ever met in a hotel and I travel a lot. She is one of the sweetest people I’ve met and I’m writing this review solely because of how much better she made me experience.

2026-04-12 via Tripadvisor
D
Daydream35793731619 Business
10
Miguel All Star
Pros:

Great spot for an easy fast stay. Thanks Miguel for speedy service. Great kid. ♤

2026-04-09 via Tripadvisor
O
O2726XTpeteri Couples
10
Overall good hotel experience and Brazilian restaurant across the street is excellent
Pros:

D Street, clean, knowledgeable staff, led by the manager whom we met- Kira.
Rooms spacious & clean appointed for coffee/tea. Good value.
Parking$54 nightly was a bit steep for guests but I guess that is Boston

2026-04-07 via Tripadvisor
M
Mary solo_traveller us
10
2026-04-07 via Nuitee