Lux Riverside Hotel & Apartment

Hotels
8.3 (740 reviews)
House No. 2-4-6, St. 136, Sangkat Phsar Kandal I, Khan Daun Penh , Phnom Penh , kh

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Varied breakfast menu
Cons:
Poor customer service
Old room condition
Complaints about cleanliness

Categories

Cleanliness
7.7
Several reviews indicated cleanliness issues, with mentions of insects and some dissatisfaction.
Service
9.2
Positive comments regarding staff friendliness and helpfulness were noted.
Location
9.2
Reviewers frequently praised the hotel’s excellent location.
Room Quality
7.2
Rooms were described as old or small with some needing refurbishment.
Amenities
8.2
Basic amenities met expectations for the hotel tier.
Value for Money
8.2
Mixed feelings on value, but generally acceptable within the pricing range.
Food and Beverage
8.2
Breakfast quality received mixed reviews, with some positive mentions but also significant complaints.
Overall Experience
8.5
Overall feedback indicates a balanced experience with both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:40

Property Description

Prime Location Along Sisowath Quay:
Nestled along the picturesque Sisowath Quay, Lux Riverside Hotel offers a perfect blend of elegance and comfort for your stay in Phnom Penh. With key attractions like Wat Ounaloum and Riverfront Park just steps away, convenience is at your doorstep.

Modern Amenities and Comfortable Rooms:
Experience a stay in air-conditioned rooms equipped with all the essentials for a relaxing time. From a cozy seating area to a flat-screen cable TV, each room is designed for your comfort. Some rooms even boast private balconies with stunning city or river views.

Convenient Services and Dining Options:
Enjoy the convenience of 24-hour front desk assistance for tour bookings and ticketing services. Indulge in delectable local and Continental dishes at the in-house restaurant, followed by drinks at the bar. Make your stay memorable with our range of services tailored to your needs.

Ready to experience luxury and convenience at Lux Riverside Hotel? Book your stay now for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 6 years old and over stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 740 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 8.2
Overall Experience: 8.5
D
Daryl • solo_traveller • au
9
2026-06-20 • via Nuitee
A
ALISTAIR • solo_traveller • nz
10
Pros:

Close to everything

Cons:

Breakfast could have been more choices but it was ok

2026-06-18 • via Nuitee
R
René • solo_traveller • fr
8
Séjour à phnom penh
Pros:

Personnel sympathique, toujours prêt à aider.
Petit-déjeuner parfait.
A recommander.

2026-06-18 • via Nuitee
J
Jean Luc • solo_traveller • kh
8
Pros:

Le breakfast

Cons:

Dommage manque une piscine

2026-06-17 • via Nuitee
G
Gerald • solo_traveller • us
8
I always have a wonderful stay at The Lux. They take care of the tenets and safe.
Pros:

The property is well run and I would say that the Staff is what I like best. Well run, safe and comfortable. The Staff is the Lux Riverside

Cons:

No room service.

2026-06-16 • via Nuitee
M
md Ismail hossin • couple • bd
10
2026-06-16 • via Nuitee
A
Ajith • couple • lk
8
2026-06-05 • via Nuitee
I
ian • extended_group • ie
9
A comfortable secure place friendly staff very clean rooms
Pros:

The location was great. The breakfast were also good.

Cons:

Can’t think of anything

2026-05-31 • via Nuitee
T
Thomas • couple • gb
10
Second home
Pros:

Location

Cons:

Nothing to complain about

2026-05-27 • via Nuitee
A
Angela • couple • au
6
The apartment is well located and the Tuck tucks are cheap & handy for moving around. Good breakfast
Pros:

The apartment was very large, had a washing machine and good air-conditioning. The location being near the river was nice and the breakfast was good. Having access to the tuck tucks just outside the front door is great.

Cons:

The apartment is old and tired. The tiles and repairs in the bathroom look dirty and need some advice and attention.

2026-05-26 • via Nuitee
H
Hendrikus Johannes • solo_traveller • kh
9
Goede service op een perfecte locatie
Pros:

De service aan de receptie is erg goed. Er wordt goed geluisterd en meegedacht.
De kamer is, ondanks de ligging in het drukke uitgaansgebied, erg stil.

Cons:

Het is een ouder hotel en niet alles werkt meer.

2026-05-25 • via Nuitee
S
Stephen • solo_traveller • kh
7
Good
Pros:

Location

Cons:

The shower top didn’t work

2026-05-25 • via Nuitee
A
Alfred • couple • nl
9
2026-05-22 • via Nuitee
D
Dominique • extended_group • fr
8
2026-05-16 • via Nuitee
Q
QUELVEN • solo_traveller • fr
10
2026-05-08 • via Nuitee
J
Jacques • solo_traveller • kh
10
Excellent et joyeux
Pros:

L’emplacement le parking l’appartement et le personnel

Cons:

La lenteur de l’ascenseur 😊

2026-05-08 • via Nuitee
J
john • extended_group • au
10
Looking forward to doing it again.
Pros:

👍
Fruit toast cereal bacon eggs etc

Cons:

Liked all

2026-05-02 • via Nuitee
S
Sarah • couple • au
8
Easy stop over. Located well.
Pros:

Great location and lovely spacious rooms. Clean and well equipped.

Cons:

The bed was very hard. Breakfast very limited in choice.

2026-05-01 • via Nuitee
K
Klaus • family_with_children • it
10
Ankommen, wohlfühlen, wiederkommen!
Pros:

Wir haben dieses wunderbare Hotel nun bereits zum vierten Mal besucht – und auch diesmal hat es uns wieder voll und ganz überzeugt.
Nachdem wir letztes Mal so von den Apartmets begeistert waren, haben wir auch diesmal wieder ein Apartment im 9. Stock gebucht, das wir uneingeschränkt empfehlen können. Die großzügige Raumaufteilung sorgt für ein besonders angenehmes Wohngefühl, und der Ausblick auf den Fluss ist einfach beeindruckend.
Ein besonderes Highlight ist zudem das Frühstück, das mit seiner Qualität und Auswahl begeistert und den Tag perfekt beginnen lässt.
Man spürt in jedem Detail, dass hier großer Wert auf Qualität und Service gelegt wird. Für uns steht fest: Wir kommen sehr gerne wieder!

2026-04-29 • via Nuitee
C
Chrizzly • family_with_children • at
9
Pros:

schönes Hotel, gut gelegen

2026-04-26 • via Nuitee