Hotel Okura Niigata

Hotels
8.1 (1844 reviews)
Chuo-ku Kawabata-cho 6-53 , Niigata , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Limited dining options
Lack of wifi

Categories

Cleanliness
7.81
Generally clean, but was noted minimal impact on facilities.
Service
8.78
Staff were praised for their helpfulness and hospitality.
Location
8.32
Good area for walking and near attractions.
Room Quality
8.27
Rooms were spacious and comfortable.
Amenities
7.3
Lacked certain amenities like Onsen or Sauna.
Value for Money
8.26
Reasonably priced for the quality; overall good value.
Food and Beverage
7.81
Good breakfast and dining options, but limited on certain evenings.
Overall Experience
8.28
A very enjoyable stay overall, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:27

Property Description

Riverfront Luxury at Hotel Okura Niigata

Stunning Views and Modern Comforts
Enjoy panoramic views of the Shinano River from your elegantly designed room at Hotel Okura Niigata. With large windows, free internet, and a satellite flat-screen TV, relaxation and convenience are guaranteed.

Convenient Location and Exceptional Dining
Situated just minutes away from JR Niigata Train Station and Toki Messe Niigata Convention Centre, Hotel Okura Niigata offers easy access to key attractions. Indulge in a culinary journey at the hotel's French, Japanese, and Chinese restaurants, or unwind at Bar Edinburgh with an impressive selection of whiskey.

Unmatched Services and Amenities
From a 24-hour reception and concierge services to a hair salon and breakfast buffet at Coffee Shop Tsubaki, Hotel Okura Niigata ensures a seamless stay. Book now to experience luxury by the Shinano River.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs JPY 1320 per day.

Location

Guest Reviews

8.1
Based on 1844 reviews
Cleanliness: 7.81
Service: 8.78
Location: 8.32
Room Quality: 8.27
Amenities: 7.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.28
B
Baba • solo_traveller • jp
9
2026-07-04 • via Nuitee
M
miyoko • solo_traveller • jp
8
満足でした。
Pros:

立地も便利

Cons:

特になし

2026-07-04 • via Nuitee
M
Mitsuru • solo_traveller • jp
10
2026-07-04 • via Nuitee
H
HIROKO • couple • jp
10
快適でした！気持ちよく過ごせました！
Pros:

昔ながらのジェントルマンなホテルマンのご対応や女性スタッフ様の丁寧さが本当に心地良いです。
建物も設備もそれなりの年季は入っていますが伝統的なシティホテルの造りそのままなので私は大変落ち着きました。
リバービューは見飽きませんでした。

Cons:

思い当たる事はありません。

2026-07-03 • via Nuitee
K
Kazuyuki • solo_traveller • jp
5
Pros:

食事

Cons:

設備が古い
wifiが入らない

2026-07-03 • via Nuitee
E
EGI • couple • jp
10
快適なステイでした
Pros:

スタッフの方は一流でとても丁寧な対応でした
お部屋も快適で言う事なしです

Cons:

強いてあげれば駅からはやや歩きます
しかしバスも使用できますし、繁華街にあるので不便さはそこまで目立ちません

2026-07-02 • via Nuitee
T
Taufiq • couple • id
8
Pros:

Tempatnya bagus

2026-07-02 • via Nuitee
C
Christian • solo_traveller • ar
10
Nice stay
Pros:

Nice hotel. Big and nice breakfast (sometimes crowded) and great views from room.

2026-07-01 • via Nuitee
K
KANARU • couple • ae
7
伝統的なホテル
Pros:

ホテルのスタッフさんが親切。ロケーションが良い。

Cons:

老朽化が進んでいる。Wi-Fiが遅い。

2026-06-29 • via Nuitee
松井 • solo_traveller • jp
8
2026-06-29 • via Nuitee
K
KANARU • solo_traveller • ae
7
伝統的なホテル
Pros:

スタッフさんが親切

Cons:

しょうがない事ですが、老朽化が目立つ。

2026-06-29 • via Nuitee
M
Masaru • couple • jp
8
GOOD
Pros:

朝食が新潟産品が多く、大変美味しくいただけました。
スタッフも、声かけが適切で好感が持てました。

Cons:

特に気がつきませんでした。

2026-06-29 • via Nuitee
S
Shinichi • couple • jp
7
設備が古くなったのが残念です。
2026-06-29 • via Nuitee
P
Patrick • solo_traveller • ie
7
Niigata
Pros:

Staff were great

Cons:

Old decor. Carpet needs to go

2026-06-29 • via Nuitee
M
MOEMI • couple • jp
9
Pros:

朝食が美味しかった
老舗ホテルらしく、清潔でホテルの人の対応もよかった

Cons:

やや設備が古い

2026-06-29 • via Nuitee
N
nakanishi • solo_traveller • jp
8
Pros:

清潔でスタッフの対応が良かったです。

Cons:

大浴場がなかった。

2026-06-29 • via Nuitee
S
SHINICHI • couple • jp
7
ロケーションが良い！
Pros:

部屋から見える景色が良かった(信濃川眼下)
たまたまの打ち上げ花火10発が綺麗に見えた！

Cons:

不便では無いが設備が全体的に古い。

2026-06-28 • via Nuitee
Y
YOSHIMI • couple • jp
8
2026-06-28 • via Nuitee
S
SAYAKA • couple • jp
5
2026-06-28 • via Nuitee
琢 • solo_traveller • jp
9
2026-06-27 • via Nuitee