Aparthotel Snjezna Kraljica

Hotels
9.1 (1281 reviews)
Sljeme 4, Sljeme Mountain , Zagreb , hr

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Beautiful location and nature
Delicious food
Cons:
Inconsistent Wi-Fi
Older furniture and amenities

Categories

Cleanliness
8.79
Various reviews noted the cleanliness, but there were mentions of older furniture and a need for improvements, which justifies a slightly lower score.
Service
9.76
Multiple reviews praised the staff's friendliness and helpfulness, indicating exceptional service quality.
Location
9.3
The location received positive feedback for its beautiful surroundings and accessibility.
Room Quality
8.25
Some reviews mentioned issues with old mattresses and noise, which lowers the score.
Amenities
8.78
Some amenities mentioned were satisfactory, but there were complaints about Wi-Fi and limited kitchen items.
Value for Money
9.24
Most guests felt that the offerings were worth the price paid, contributing to a positive perception of value.
Food and Beverage
9.29
Several reviews highlighted the delicious and plentiful food, contributing to a high rating in this category.
Overall Experience
9.36
The overall experience was deemed very positive based on the many reports of satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:14

Property Description

Mountain Retreat with Relaxation Amenities
Nestled on Medvednica Mountain, Aparthotel Snjezna Kraljica offers a serene escape surrounded by lush forests. Unwind in the hot tub and sauna at the relaxation area.

Comfortable Apartments with Balconies
Each apartment features a balcony, kitchen, dining area, and cozy living space. Enjoy modern amenities like Satellite TV, a safe, and a private bathroom with a bath.

Outdoor Adventure and Dining
With ski slopes and hiking trails at your doorstep, this aparthotel is perfect for adventure seekers. Indulge in home-made specialties at the on-site restaurant and relax at the bar.

Book now for an unforgettable mountain getaway at Aparthotel Snjezna Kraljica!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZAG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 1281 reviews
Cleanliness: 8.79
Service: 9.76
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
A
Adéla • family_with_children • cz
10
Pros:

Hotel je trochu starší, ale přenádherný! V naprosto úžasném prostředí hor.
Apartmán byl velký, čistý a moc pěkný. Spaní na přistýlce v podobě rozkládací pohovky bylo moc pohodlne a spalo se královsky.
Povlečení, peřiny i deky čisté a příjemné.
TOP byly dva záchody 😁
Slečna nebo paní na recepci - Daniela myslim byla milá a usměvavá.
Obsluha v restauraci - pan plešaty, bohužel nevim jméno - byl veliký sympaťák a skvěle se o nás staral. Děkujeme a zdravíme:)
Jídlo bylo rychlé, chutné a obrovské porce. Večeře byla mile překvapení, protože jsme si mysleli, ze se podávají jen snídaně.
Ty jsme nevyužili, ale věřím, ze také stojí za to!
Doufám, ze tento hotel navštívíme do budoucna na více dní a prozkoumame to krásné okolí, přírodu a necháme se rozmazlovat fajn personálem:D

Skvělá volba - jen škoda, ze to bylo právě na 1noc, na přespávání :(

2026-07-25 • via Nuitee
H
HanaH. • solo_traveller • cz
9
2026-07-25 • via Nuitee
K
Katleen • solo_traveller • be
8
Rust in het bos
Pros:

Eens je, na +/- 12 km bergop, met de nodige haarspeldbochten boven bent, kan je genieten van een rustige en mooie omgeving in de natuur.

Cons:

De rit heen en terug naar het hotel, maar dat zouden we vooraf ook zelf beter kunnen uitzoeken hebben.

2026-07-23 • via Nuitee
I
Irena • solo_traveller • hr
10
2026-07-20 • via Nuitee
M
Mateja • solo_traveller • hr
8
A great cosy place in the heart of beautiful Sljeme that could use some upgrades
Pros:

Location, style, comfy atmosphere, general feeling of the place, friendly staff most of the time

Cons:

The price is quite high for what you get. The breakfast is poor, you can’t even order omlette anymore and the offer is modest. General feeling is the price went higher and the service degraded. The waiter at the breakfast was also kinda harsh and not very friendly. Apartments could also use some ambient lighting and interior touch ups.

2026-07-19 • via Nuitee
H
Horst • extended_group • at
10
Pros:

Für Motorradfahrer eine herrliche Abschluss-Etappe nach einem langen Fahr-Tag!

2026-07-19 • via Nuitee
P
petra • solo_traveller • cz
10
Pros:

Moc pěkné prostředí. Blízko lanovky vedoucí do Záhřebu.

2026-07-19 • via Nuitee
N
Nikolaj • family_with_children • dk
7
2026-07-15 • via Nuitee
A
Ante • couple • hr
9
2026-07-12 • via Nuitee
I
Ivan • solo_traveller • at
8
2026-07-11 • via Nuitee
S
Simona • solo_traveller • ro
7
Good for one night stay
Pros:

The setting in the mountains is nice, fresh air and a good view.
The apartment was spacious, it was clean, there are 2 toilets

Cons:

- the furniture is old, it is difficult to move in the bed, it makes a lot of noises. We traveled with a baby and it was difficult not to wake her when I got out of bed
- the breakfast was not very diversified and the lady who served us coffee was not kind

2026-07-07 • via Nuitee
E
Eugen • solo_traveller • de
9
Pros:

Schöne Gegend. Herrliche Bergluft!
Gutes Frühstück.

2026-07-04 • via Nuitee
M
Marušić • couple • hr
7
Jako dobar smjestaj. S potencijalom za popravak
Pros:

Osoblje je bilo jako susretljivo i srdacno.

Cons:

Nije bilo interneta u sobama, ali na zahtjev smo dobili ruter. Takodjer, u kuhinji nije bilo papirnatih rucnika ni kuhinjskih krpi.

2026-06-28 • via Nuitee
T
Tomislav • solo_traveller • hr
9
2026-06-27 • via Nuitee
M
Mateja • couple • hr
9
Pros:

Sve je uredno, prostrano, ugodno.

Cons:

Cijene na booking.com su znatno skuplje, nego kod rezervacije na licu mjesta.

2026-06-25 • via Nuitee
N
Niels • extended_group • be
8
Hidden Gem
Pros:

Mooie locatie, boven op een berg waar veel wandelaars passeren. Op 20min stappen heb je een kabellift die je tot in zagreb stad brengt. Heel vriendelijk personeel. Een aanrader als u een balans wilt hebben tussen stad en natuur.

2026-06-22 • via Nuitee
R
Rene • couple • nl
10
2026-06-18 • via Nuitee
N
Nowak • couple • pl
4
2026-06-18 • via Nuitee
D
David • solo_traveller • de
10
2026-06-16 • via Nuitee
H
harrychilelli • solo_traveller • fr
9
Zen
Pros:

Tout, le personnel, le petit déjeuner exceptionnel le confort de l appartement, l environnement au sein de la nature. L hôtel est Près du téléphérique vers Zagreb. Notre séjour a été top. Attention les restos alentours sont tous cash only donc prévoir du liquide.
Possible de conjuguer la rando autour de l hôtel et si vous voulez descendre en voiture en 30mm visiter Zagreb

Cons:

Rien

2026-06-16 • via Nuitee