Aparthotel Snjezna Kraljica

Hotels
9.1 (1263 reviews)
Sljeme 4, Sljeme Mountain , Zagreb , hr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Beautiful location and nature
Delicious food
Cons:
Inconsistent Wi-Fi
Older furniture and amenities

Categories

Cleanliness
8.79
Various reviews noted the cleanliness, but there were mentions of older furniture and a need for improvements, which justifies a slightly lower score.
Service
9.76
Multiple reviews praised the staff's friendliness and helpfulness, indicating exceptional service quality.
Location
9.3
The location received positive feedback for its beautiful surroundings and accessibility.
Room Quality
8.25
Some reviews mentioned issues with old mattresses and noise, which lowers the score.
Amenities
8.78
Some amenities mentioned were satisfactory, but there were complaints about Wi-Fi and limited kitchen items.
Value for Money
9.24
Most guests felt that the offerings were worth the price paid, contributing to a positive perception of value.
Food and Beverage
9.29
Several reviews highlighted the delicious and plentiful food, contributing to a high rating in this category.
Overall Experience
9.36
The overall experience was deemed very positive based on the many reports of satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:14

Property Description

Mountain Retreat with Relaxation Amenities
Nestled on Medvednica Mountain, Aparthotel Snjezna Kraljica offers a serene escape surrounded by lush forests. Unwind in the hot tub and sauna at the relaxation area.

Comfortable Apartments with Balconies
Each apartment features a balcony, kitchen, dining area, and cozy living space. Enjoy modern amenities like Satellite TV, a safe, and a private bathroom with a bath.

Outdoor Adventure and Dining
With ski slopes and hiking trails at your doorstep, this aparthotel is perfect for adventure seekers. Indulge in home-made specialties at the on-site restaurant and relax at the bar.

Book now for an unforgettable mountain getaway at Aparthotel Snjezna Kraljica!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZAG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.1
Based on 1263 reviews
Cleanliness: 8.79
Service: 9.76
Location: 9.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 9.24
Food and Beverage: 9.29
Overall Experience: 9.36
B
banicamarius1967 • solo_traveller • ro
9
2026-05-28 • via Nuitee
L
Lilla • solo_traveller • hu
10
2026-05-27 • via Nuitee
J
Josip • family_with_children • hr
10
Pros:

Najjednostavnije rečeno Savršeno. Odmor kao iz bajke, hotel okružen šumom, bez gradske gužve, uvečer je moguće vidjeti divlje životinje. Besprijekorno čist hotel. Uživali smo u wellnessu i to u potpunoj privatnosti, bez drugih gostiju. Apartman je velik i prostran. Imali smo balkon na kojem je užitak bilo promatrati navečer divlje životinje kako su pasle travu oko hotela.
Želja nam je opet vratiti se.

2026-05-25 • via Nuitee
M
Marcin • family_with_children • pl
10
Pros:

Pięknie położony obiekt. Droga do hotelu dość kręta ale bardzo dobra. Nie było problemu z dojazdem. Pokój był przestronny i wielkościowo przewyższył nasze oczekiwania. Śniadanie zróżnicowane i pyszne. Okolica przyjazna spacerom i bogata w przepiękne widoki

2026-05-20 • via Nuitee
R
Renato93 • extended_group • si
5
Prijetno bivanje s prijaznim osebjem, vendar bi lahko izboljšali kakovost zajtrka in nočnega miru
Pros:

Osebje je bilo zelo prijazno, ustrežljivo in vedno pripravljeno pomagati. Lokacija nastanitve je bila dobra, prijeten je bil tudi splošen občutek bivanja.
The staff was very friendly, helpful, and always willing to assist. The location was good, and the overall atmosphere of the stay was pleasant.

Cons:

Zajtrk žal ni izpolnil mojih pričakovanj. Hrana je bila povprečna, posebej pečena jajca so bila hladna, kar je precej vplivalo na celotno izkušnjo zajtrka. Pričakoval sem nekoliko boljšo kakovost in bolj sveže pripravljeno hrano. Prijetno bivanje z zelo prijaznim osebjem, vendar bi zajtrk lahko bil precej boljši.
Prav tako je bilo v času našega bivanja nekaj gostov, ki so bili ponoči precej glasni in neuvidevni. Skupina italijanskih gostov je do poznih oziroma zgodnjih jutranjih ur povzročala hrup in motila nočni mir, kar je nekoliko pokvarilo sicer prijetno izkušnjo bivanja.

Unfortunately, the breakfast did not meet my expectations. The food was average, and especially the fried eggs were cold, which affected the overall breakfast experience. I expected slightly better quality and fresher prepared food.
A pleasant stay with very friendly staff, although the breakfast could definitely be improved. In addition, during our stay there were some guests who were quite loud and inconsiderate during the night. A group of Italian guests was making noise and disturbing the peace until the late night/early morning hours, which negatively affected an otherwise pleasant stay.

2026-05-19 • via Nuitee
A
Aleksandar • extended_group • bg
10
Pros:

Great place, friendly hosts, and very good conditions — I would definitely come back again!

2026-05-18 • via Nuitee
A
Aleksandar • extended_group • bg
10
Pros:

Great place, friendly hosts, and very good conditions — I would definitely come back again!

2026-05-18 • via Nuitee
F
František • solo_traveller • cz
10
Pros:

Ochotný personál a nádherné prostředí.

2026-05-13 • via Nuitee
B
Bögi • extended_group • sk
10
2026-05-12 • via Nuitee
Z
Zdravka • solo_traveller • bg
9
Pros:

Мястото е страхотно, високо в планината над Загреб. Не е удобно, ако е планирано разглеждане на града.

2026-05-06 • via Nuitee
N
Nadine Curmi • family_with_children • mt
9
Pros:

Room was clean and big. Lift was not working but we were offered another option which was good. Staff was very helpful. We were offered to use the indoor swimming pool in a nearby hotel.
It is a wonderful hotel. .

Cons:

A bit far away from the centre becuase it is on a mountain. But it is an experience especially with kids.
The restaurant needs to add to their menu for dinner but the breakfast was good and fresh.

2026-05-06 • via Nuitee
B
Bezek • couple • si
10
Perfect for short peaceful escape from every day life.
Pros:

Very good value for money. Specious apartment. Very nice and friendly staff. Good food at the restaurant.

Cons:

A bit outdated furniture.

2026-05-03 • via Nuitee
A
antonija • solo_traveller • hr
8
2026-05-03 • via Nuitee
Željka • couple • hr
9
Pros:

Hotel je na prekrasnoj lokaciji, idealnoj za istraživanje Medvednice. Osoblje je jako ljubazno. Doručak je bio odličan.

2026-05-03 • via Nuitee
F
Fanita • solo_traveller • hr
10
2026-04-28 • via Nuitee
I
Ivan • family_with_children • hr
10
2026-04-27 • via Nuitee
M
Marko • solo_traveller • si
10
2026-04-27 • via Nuitee
C
Chikendov • family_with_children • bg
10
Изненадващо уникален.
Pros:

Хотелът е с уникално разположение , високо в планината . В нещо като природен резерват. Природа, тишина, уникални изгледи, храната е повече от чудесна, любезен персонал, чистота. За почитателите на природата това е райско кътче.

2026-04-22 • via Nuitee
J
Jurica Posavec • solo_traveller • hr
9
Čisto, toplo, usred Sljemena
Pros:

Lokacija usred Sljemena je divna, jako nam se sviđa što nisu obične sobe, nego su apartmani unutar hotela i što je kapelica jako blizu. Doručak je bio jako dobar, ali nisu nam ponuđena jaja.

Cons:

Zamjerka je što nigdje nije pisalo da se wellness treba unaprijed rezervirati, pa nismo mogli koristiti kad smo došli, jer je već bilo rezervirano, nego tek sutra ujutro. Također šteta što wellness radi samo do 21h.

2026-04-19 • via Nuitee
D
Davor • solo_traveller • hr
10
2026-04-16 • via Nuitee