Holiday Inn Brooklyn Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (5600 reviews)
300 Schermerhorn Street , Brooklyn , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Facilities for disabled guests
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Service
Room Quality
Cons:
Cleanliness issues
Staff service inconsistency
Old amenities

Categories

Cleanliness
6.75
Some guests reported cleanliness issues, including dirty carpets.
Service
8.25
Mixed feedback on service, with a specific issue regarding front desk staff.
Location
9.25
Conveniently located with access to public transportation and nearby amenities.
Room Quality
7.75
Rooms are spacious and comfortable, but some guests noted outdated furniture.
Amenities
7.25
Some amenities are outdated and could use refurbishment.
Value for Money
8.25
Good value overall, considering location and room quality.
Food and Beverage
8.25
On-site restaurant received positive feedback.
Overall Experience
8.25
Generally positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:22

Property Description

Luxurious Amenities
The Holiday Inn Brooklyn Downtown offers an indoor heated pool, indoor whirlpool, fitness centre, sauna, and steam room for the ultimate relaxation and rejuvenation experience.

Convenient Services
Enjoy the convenience of a desk, iron with ironing board, en suite bathrooms with complimentary toiletries, cocktail lounge, room service, and off-site restaurant delivery during your stay.

Prime Location
Situated less than a km from One MetroTech Center and 805 metres from Barclays Center, The Holiday Inn Brooklyn Downtown provides easy access to nearby attractions and JFK Airport, just 17 km away.

Book your stay now at The Holiday Inn Brooklyn Downtown for a truly unforgettable experience!

Important information:

Please note, guests must be at least 21 years old to check-in.

Please note, guests must be at least 21 years old to check-in. We do offer parking at an additional cost. For a standard sedan, it is $38.00 per 24 hours and for an SUV it is $48 per 24 hours. You will have access to in and out privilegesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 42 per day.

Location

Guest Reviews

8
Based on 5600 reviews
Cleanliness: 6.75
Service: 8.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.25
I
Ibrahima • couple • us
5
Location good. Hotel needs to provide more based on cost.
Pros:

It was clean.

Cons:

Rooms too small. The morning we departed we did not receive our 2:00am wake up call as requested, We did not receive our car pick up for 4:00am as promised and requested. I had to ask the attendant for my check out receipt as she was very slow along with an unfriendly attitude. There was no one available at the front desk when got downstairs. We had to keep calling out for an attendant. The bathroom sink in our room was cracked at the bottom. One of the lights on the side of the bed was dysfunctional.

2026-05-30 • via Nuitee
Y
Yasar Selcuk • couple • us
5
2026-05-30 • via Nuitee
L
Leonard • couple • us
9
2026-05-29 • via Nuitee
G
George • solo_traveller • gb
7
Great location and solid budget option
Pros:

Well located, typical budget option but clean. Staff polite.

Cons:

Dated interior, lights didn’t work properly

2026-05-29 • via Nuitee
R
Raymond • solo_traveller • us
5
2026-05-29 • via Nuitee
C
Cheryl • solo_traveller • es
7
2026-05-28 • via Nuitee
K
Kellie • extended_group • gb
5
A revamp needed!
Pros:

Good location

Cons:

Not very clean and shabby. Lack of professionalism from staff

2026-05-27 • via Nuitee
J
Jaquawn • couple • us
10
2026-05-27 • via Nuitee
H
Hugh • solo_traveller • us
9
2026-05-27 • via Nuitee
B
boy • couple • us
10
2026-05-27 • via Nuitee
E
Edward • couple • us
7
2026-05-27 • via Nuitee
B
B • solo_traveller • us
5
2026-05-26 • via Nuitee
A
Audie Edwards • solo_traveller • us
4
A few poor staff ruin for everyone
Pros:

Most of staff nice. Till I was blamed for choosing a room with no running shower

Cons:

I was blamed for choosing a room with no running shower

2026-05-26 • via Nuitee
O
Oscar • couple • us
10
2026-05-25 • via Nuitee
J
Julian • solo_traveller • au
5
OK stay. But could have been much better. Better client service. The front of desk staff
Pros:

Good location, decent room and on site restaurant

Cons:

Cleanliness. The room was clean but not the rest- the lift, the check-in area.

2026-05-25 • via Nuitee
M
Meryem • solo_traveller • ma
7
Agréable mais mauvaise insonorisation de la chambre
Pros:

Chambre spacieuse
Prestations du spa opérationnelles et au top

Cons:

La caution de 150$ qui n'est pas restituée automatiquement
Le bruit dans la chambre voisine. Très mauvaise insonorisation

2026-05-25 • via Nuitee
Y
Yasar Selcuk • couple • us
6
2026-05-25 • via Nuitee
J
Joshua • couple • us
9
2026-05-24 • via Nuitee
S
Shanikua • couple • us
9
2026-05-23 • via Nuitee
J
Julian • couple • es
2
Cons:

The stuff at the entrance weren’t the nicest and welcoming people

2026-05-23 • via Nuitee