Hotel Glendower

Hotels
7.6 (235 reviews)
No. 5 Grand Hotel Road , Nuwara Eliya , lk

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful garden
Helpful staff
Delicious food
Good value
Cons:
Cleanliness issues
Old furniture

Categories

Cleanliness
6.56
Mentioned concern about the cleanliness of the bathtub.
Service
8.53
Multiple reviews highlight the staff's kind and helpful nature.
Location
8.07
Close to everything, perfect location as per several reviews.
Room Quality
7.52
Comfortable rooms with positive mentions, though some furniture needs improvement.
Amenities
7.05
Facilities described as good, but improvements mentioned.
Value for Money
8.01
Reasonable price mentioned, aligning with good overall value.
Food and Beverage
8.06
Delicious food options highlighted, particularly the Sri Lankan breakfast.
Overall Experience
7.03
Generally positive experiences with some highlights, balanced by minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:53

Property Description

Outstanding Features and Amenities

  • Free bikes and a restaurant
  • Shared lounge and free WiFi
  • 10% discount in the restaurant

Comfortable Accommodations

  • Rooms equipped with desk and flat-screen TV
  • Private bathrooms, with some rooms offering mountain views
  • Wardrobe in all guest rooms

Leisure and Entertainment Options

  • Terrace, darts, and mini-golf
  • Business centre available
  • Central location with proximity to popular attractions, dining options, and transportation

To experience a blend of comfort and convenience at Hotel Glendower, book your stay now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Location

Guest Reviews

7.6
Based on 235 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.07
Room Quality: 7.52
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 7.03
C
Coquita solo_traveller gb
4
Pros:

The staff

2026-08-15 via Nuitee
J
Jeroen family_with_children nl
7
Verder goed verblijf. Iets achterhaalde voorzieningen
Pros:

Het open haard vuur wat in de middag in lobby brandde.. echt super sfeervol!!
Algemeen mooie Engelse sfeer!

Cons:

Tuctuc chauffeur die hotel ons aanraadde was niet betrouwbaar.. leidde ons naar heel verre theeplantage die geen draaiend productieproces kon laten zien op zondag… chauffeur zou dat zeker hebben geweten.

2026-08-10 via Nuitee
B
Byrne couple au
4
Lovely staff, terrible mould issues.
Pros:

The staff were absolutely lovely, kind and accomodating. The manager Milan was wonderful. The location and the external appearance was also good. The bar and dining room were nice, and Sri Lankan breakfast was delicious. The staff went out of their way to help us feel comfortable.

Cons:

Our room (and all other rooms we saw) were very dank and mouldy. The bathroom was full of mould, including the ceiling, walls, and bottom of the bath which was covered in black mould. I didn’t take a shower and used the public bathroom. We felt sick and congested after sleeping in the room. We were also very excited to use the pool table, but were told there is no pool table to use at the moment. The owner needs to address the mould issues in the rooms and bathroom. It’s not fair to charge $50 US a night for such poor rooms.

2026-08-05 via Nuitee
J
Janaka solo_traveller lk
10
2026-08-03 via Nuitee
L
Liubov couple ru
10
Pros:

Great location. Looks like a museum. Friendly staff. Highly recommended.

2026-07-21 via Nuitee
M
MD KAMAL family_with_children th
10
Great value with money and location
Pros:

Had a wonderful stay at Hotel Glendower. The staff were warm and welcoming, the rooms were clean and comfortable, and the location was excellent. Great value for money, and I would happily stay here again. Highly recommended!

Cons:

Should adjust tge lighting

2026-07-21 via Nuitee
E
Ekaterina solo_traveller ru
10
2026-07-16 via Nuitee
T
Taslim Sohan solo_traveller bd
9
Pros:

Good

Cons:

Good

2026-07-15 via Nuitee
N
Nathalie solo_traveller be
5
Pros:

Het personeel is heel vriendelijk.

Cons:

Het hotel heeft echt zijn beste tijd gehad (juli 2026). Ze waren aan het verbouwen dus hopelijk wordt het beter. Prijs - kwaliteit verhouding is het niet waard.
We hadden een 4 persoonskamer met een groot twee persoonsbed en een enkel bed, één kind moest dus bij ons in bed slapen. Op zich geen ramp, alleen niet helemaal wat we verwacht hadden.

2026-07-13 via Nuitee
A
arsalan solo_traveller pk
10
Pros:

Wonderful staff very helpful breakfast awesome location outstanding

Cons:

Nothing

2026-07-11 via Nuitee
G
Gauri extended_group ae
10
Homely and beautiful property
Pros:

A dated, very well-maintained colonial-style home! I was allowed an early check-in upon arrival, welcome drinks, and even a towel after a long-haul flight. The staff was very accommodating and hospitable to the requests. It's perfectly located just outside Victoria Park, and the breakfast served was exceptional. 10/10 recommend to anyone visiting Nuwara Eliya.

2026-06-26 via Nuitee
D
debra couple au
9
Great location and breakfast
Pros:

Breakfast was wonderful - full English breakfast

Cons:

All good

2026-06-11 via Nuitee
A
Amar Karnik solo_traveller in
10
Very nice and ambitious hotel
Pros:

Location, Hospitality, politeness of staff, warm welcome, food, garden, colonial look and cleanliness.
It was my marriage anniversary and we planned tour to srilanka with my wife and daughter. We booked junior suit.
It's nearby to city center of nuwara eliya.

Mr. Benedict, is a nice person. He took care of us very good.
He arrange decoration in bar room with baloons and all stuff. He arranged very nice wine bottle and such a nice premium quality cake with sparkling ✨️ candel.
Mr. Benedict and all staff really make my day. I cannot forget the all things they do for me and my family.

Highly recommend for stay in nuwara eliya.

Cons:

Nothing to dislike

2026-05-23 via Nuitee
S
Sachith couple lk
5
2026-05-14 via Nuitee
K
Kalpanie solo_traveller lk
10
Pros:

It's a very beautiful hotel located in a very convenient place. Loved the garden. It was full of flowers in May. Loved my small getaway there.

2026-05-12 via Nuitee
J
Jain couple lk
5
Cons:

Water issue when bathing. No hot water on time.

2026-05-12 via Nuitee
V
VIJAYKUMAR BALKRISHNA couple in
8
MS LAXMI MANAGER ALWAYS READY TO FULFUL GUEST REQUIST
Pros:

STAFF HELPING . CENTRAL LOCATION.

2026-04-30 via Nuitee
A
Ankit solo_traveller in
9
2026-04-26 via Nuitee
A
Ajit couple lk
9
Pros:

the location the Decor

Cons:

outside maintenance

2026-04-22 via Nuitee
I
Isuru extended_group lk
8
2026-04-16 via Nuitee