Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1291 reviews)
171 East Coast Road , Singapore , sg

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 1291 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
D
Desmond solo_traveller sg
10
2026-05-29 via Nuitee
T
Tina solo_traveller de
8
2026-05-27 via Nuitee
P
Patrick solo_traveller au
9
Pleasant stay for me…second time.
Pros:

Location and my familiarity in the Katong area.

Cons:

Wouldn’t get my 35% discount on promo code when booking online.

2026-05-26 via Nuitee
G
Grégory solo_traveller fr
8
Pros:

Beau bâtiment belle architecture, personnel très à l'écoute et efficace.

2026-05-25 via Nuitee
T
Thomas couple gb
9
Ideal hotel within reach of the airport via taxi or bus.
Pros:

Great location and easy to get onto public transport, hotel also has push bikes you can hire.

Cons:

I know it’s a hot humid climate but having some hot water when showering would be welcome as every shower was cold.

2026-05-25 via Nuitee
M
Maher solo_traveller au
7
2026-05-24 via Nuitee
H
Hooi Koon solo_traveller sg
7
Pros:

Feel comfortable with the room, clean

Cons:

Can hear the outside of the room sound

2026-05-23 via Nuitee
B
Beverley couple au
10
Location, location
Pros:

We arrived late at night, check in was easy with a real person on reception. Room was clean and spacious. The location was fantastic with amazing local eateries. Public transport MRT 5min walk away easy to get to Gardens by the bay.

2026-05-23 via Nuitee
R
Rohaizad couple sg
10
2026-05-21 via Nuitee
H
Harsimran Kaur solo_traveller my
10
2026-05-19 via Nuitee
J
Jimmy solo_traveller sg
10
2026-05-17 via Nuitee
P
PAULUS couple sg
10
2026-05-17 via Nuitee
K
Kimberly solo_traveller nz
9
Pros:

The staff are very friendly and helpful, they let us use the pool after check out as we had a late flight and it was so hot! Air-con works well. The bed is big and comfortable. There is a complimentary mini-bar. Close to a subway station.

2026-05-17 via Nuitee
W
William solo_traveller sg
9
2026-05-17 via Nuitee
S
Sook -Yin solo_traveller au
8
Comfortable stay and very friendly staffs.
Pros:

Clean, vibrant neighbourhood, familiar.

Cons:

Nothing.

2026-05-16 via Nuitee
S
Siti Ahjah solo_traveller sg
6
2026-05-14 via Nuitee
Y
Yacob solo_traveller sg
7
Pros:

The receptionist staff on the day I check in on 12/05/2026 at 3 pm
MS Mary and her partner

2026-05-13 via Nuitee
O
OLIVIA extended_group fr
8
Belle étape pour East Coast
Pros:

L’emplacement pour aller au East Coast Park.
Le personnel de l’accueil et la disponibilité de la piscine pour se poser et se changer même après le check out.

Cons:

L’austérité de la chambre comparée au style extérieur du bâtiment qui laisse entendre du charme local.

2026-05-13 via Nuitee
J
Jeannie solo_traveller ph
10
2026-05-11 via Nuitee
H
Hasni couple us
9
Overall was very good , comfortable and easy to e around.
Pros:

The location

Cons:

A little too pricey now

2026-05-11 via Nuitee