Santa Grand Hotel East Coast a NuVe Group Collection

Hotels
8.3 (1390 reviews)
171 East Coast Road , Singapore , sg
+65 6344 6866

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Useful amenities
Cons:
Cleanliness concerns
Small room size
Noise issues

Categories

Cleanliness
7.69
Some reviews raised concerns about mould and room cleanliness.
Service
9.16
Staff were consistently described as friendly and helpful.
Location
9.2
Centrally located with good access to transportation and nearby amenities.
Room Quality
7.65
Room quality varied; some mentions of small and uncomfortable conditions.
Amenities
8.18
Amenities included a pool and complimentary snacks, but some quality issues with furniture noted.
Value for Money
7.64
Some reviews stated the price was high for the room quality.
Food and Beverage
8.19
Positive mentions of complimentary snacks, though other food options nearby.
Overall Experience
8.66
Generally well received, but expect some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 19:11

Property Description

Boutique Hotel in Katong with Rooftop Pool

Unique Room Designs and Themes

Experience a stay at the boutique Santa Grand Hotel East Coast, nestled in the charming area of Katong. Each room showcases different designs and themes, promising a one-of-a-kind experience for every guest. Enjoy modern amenities such as a flat-screen cable TV, personal safe, and complimentary Wi-Fi.

Rooftop Swimming Pool with Neighborhood Views

Unwind at the rooftop swimming pool while taking in panoramic views of the picturesque neighbourhood. Whether you're relaxing by the poolside or enjoying a swim, the tranquil ambiance is perfect for a peaceful retreat.

Convenient Amenities and Services

Santa Grand Hotel East Coast offers convenient services including free local calls, a 24-hour front desk, and laundry facilities. With Changi International Airport just a short drive away, the hotel's prime location makes it an ideal choice for travelers.

Book your stay at Santa Grand Hotel East Coast for a memorable and relaxing experience.

Important information:

Guests under the age of 18 are only allowed to check in with a parent or official guardian. Please note that the complimentary breakfast is not applicable for 1 child below 12 years old sharing existing bedding. Please contact the hotel directly to arrange for alternative payment methods for bookings that are using other types of credit cards. Please note that shortening of stay upon arrival at the property will incur a penalty charge of one night stay (including GST and service charge). For No Show and Cancellation charges, please note that government and service taxes apply. Please note that requests for bed type options is subject to room availability upon arrival. There will be upgrading works to be carried out at Level 2. During this period, guests may experience some noise or light disturbances, Mon- Fri 1000hrs-1800hrs until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

8.3
Based on 1390 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.66
B
Beverley • couple • au
10
Always good to return
Pros:

Great neighbourhood. Lots of food options. Close to MRT An easy 15mins to Changi airport.

2026-08-28 • via Nuitee
J
Josep • couple • es
3
No vayas
Pros:

Nada !!
Por un poco más te vas al Holiday In de enfrente.
Pequeño, feo, pelado, y caro !

Cons:

No vayas!

2026-08-28 • via Nuitee
K
KUO-HUI • solo_traveller • tw
10
Pros:

地點好，旁邊有百貨附近有早餐，這次想吃當地早餐沒享用一樓咖啡廳。
除了房卡只有一張，家人中要單人出門比較不便，其他設備跟房間舒適，頂樓還有游泳池可放鬆。

2026-08-28 • via Nuitee
K
KUMIKO • solo_traveller • jp
8
とても快適でした！
Pros:

スタッフの皆さんとっても親切でした。4泊しましたが、部屋の掃除はお願いせず、足りない物をフロントでリクエストしたらすぐに用意してくれました。バスタブありの部屋にアップグレードしていただき快適でした。
周りにモールやコンビニもあってとても便利です。

Cons:

駅からは少し歩きます。

2026-08-28 • via Nuitee
T
Tony • solo_traveller • au
8
Pros:

Great location with friendly and helpful staff

2026-08-28 • via Nuitee
N
Nicoleen • solo_traveller • za
8
Highly recommended for Singapore visit!
Pros:

I specifically wanted to be away from the downtown area, and the neighbourhood was a delight for wandering and eating. Super easy access to the MRT as well.

2026-08-28 • via Nuitee
S
Sue • couple • au
8
Stay in the heart of Katong
Pros:

Good hotel for an overnight stopover. Lovely view from our window of the old buildings in Katong. Free soft drinks and nibbles in the mini bar. Staff are helpful and friendly.

Cons:

The bathroom could use some maintenance. The sink wasn’t draining properly. The shower had soapscum on the glass and some mould in the corners.

2026-08-27 • via Nuitee
A
Albert • solo_traveller • es
10
2026-08-27 • via Nuitee
H
Hermann • family_with_children • us
9
The value was what was outside the hotel more than what was inside.
Pros:

It was located in Joo Chiat.....the place we wanted to be.

Cons:

We paid more for the location (in Joo Chiat area) more than for the facilities. Could have stayed at IBIS at half the price.

2026-08-25 • via Nuitee
Y
YANG CHIH • solo_traveller • tw
8
2026-08-25 • via Nuitee
A
Alexander • couple • gr
8
2026-08-24 • via Nuitee
J
Jane • couple • gb
8
Pros:

Great location. Easy to walk to LRT station or bus for airport. Nice local area. Effective air conditioning in the room

Cons:

Basic inroom facilities

2026-08-24 • via Nuitee
M
Michael • solo_traveller • nz
10
2026-08-21 • via Nuitee
L
Lloyd • solo_traveller • au
9
Pros:

Friendly staff and good value for money in a prime location.

The rooftop pool is delightful.

Coffee machine in the lobby which is a nice place to relax.

Cons:

Bed was a little hard and one day my room wasn't cleaned at all.

2026-08-20 • via Nuitee
E
Emily • family_with_children • gb
8
Excellent location for transport into city and to airport
Pros:

Easy reach of buses, trains & airport transfer bus. Lots of good cafes around hotel.

2026-08-20 • via Nuitee
C
Craig • couple • nz
9
Lovely stay with friendly staff. Recommended
Pros:

Very friendly staff and perfect location. From start to finish felt very at home and staff were very engaging.

Cons:

NA

2026-08-20 • via Nuitee
Z
Zyn • solo_traveller • sg
5
2026-08-18 • via Nuitee
C
Christine • extended_group • fr
9
Hôtel charmant et bien situé à Singapour
Pros:

Le personnel était très aimable. Les chambres sont très confortables et bien aménagées. La climatisation fonctionne tres bien. La piscine sur le toit est un grand plus et les serviettes de bain sont mises à disposition. Il y a également des boissons (eau, café) et des biscuits à volonté dans le hall d’entrée. L’hôtel est bien situé, les transports en commun sont à proximité et il y a beaucoup de restaurants dans le quartier.

Cons:

Les chambres et les salles de bain sont un peu petites, il manque de l’espace pour mettre les valises et les affaires.

2026-08-17 • via Nuitee
J
Jacqui • solo_traveller • au
9
Pros:

Great location, walking distance to Joo Chiat Rd, the MRT and hawker centres. The room was a good size and price for Singapore. Love the rooftop pool at sunset!

2026-08-16 • via Nuitee
C
Chakravarthy Sri Kalyana Rama • solo_traveller • in
8
2026-08-15 • via Nuitee