Douro Cister Hotel Resort Rural & Spa

Hotels
•
Independent
8.6 (21 reviews)
Quinta Ruinas da Abadia Velha - Ucanha, Tarouca, 3610-175 , Tarouca , PT
+351 254 678 100

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Continental breakfast
See all facilities

Review Highlights

Pros:
Very friendly and attentive staff
Beautiful location and views
Spacious, comfortable rooms
Heated indoor pool and large outdoor pool
Good spa/massage services
Clean and well maintained in most reports
Family-friendly amenities (playground, microwave for children)
Quiet, peaceful environment
Cons:
Limited breakfast variety and restaurant menu
Slow service in the restaurant and requests for dishes in advance
Some outdoor pools out of service at times
Isolated room issues: mould/odor and door humidity
Pet-related noise complaints (dog barking)
No bar/lounge available late at night (after 22:00)
Occasional operational/service lapses (missing crib, staff availability)
Cold corridor/door between buildings leading to discomfort

Categories

Cleanliness
8
Mostly praised as impecável and well cared for in many reviews, but there was a notable negative report of mould/odd smells and humidity in a room that lowers the score slightly.
Service
9.5
Consistently highlighted as a strength: staff described as very attentive, simpáticos, prestáveis (reception, restaurant and spa/massage praised), which supports a high rating.
Location
9
Multiple reviews praise the excellent location, tranquil setting and outstanding views — ideal for relaxation and nature, hence a strong rating.
Room Quality
8.8
Rooms frequently described as spacious with great views and comfort; a few isolated issues (door/humidity, one odour complaint) slightly temper an otherwise positive picture.
Amenities
8.9
Good range of amenities noted (heated indoor pool, outdoor pools, spa, playground, available microwave); some outdoor pools were reported out of service at times, but overall amenities are a strong point.
Value for Money
8.6
Standard quality for this hotel tier (not explicitly discussed in the reviews), set to the target overall rating.
Food and Beverage
7.5
Several guests noted limited breakfast variety and restricted restaurant menu options; there are reports of slow service in the restaurant and requests for more choice, which reduces this score.
Overall Experience
8.5
Overall very positive guest experiences (beautiful setting, friendly staff, good facilities) but tempered by a few significant negative incidents (service delays in restaurant, room humidity/mould, pet noise), resulting in a slightly above-target overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-02 07:29

Property Description

Luxurious Spa and Wellness Facilities
Indulge in massages, body treatments, and facials at our on-site spa. Stay fit with a 24-hour health club, outdoor pool, and attached winery for a truly relaxing experience.

Gourmet Dining and Entertainment
Dine at our restaurant for delectable meals or order room service. After a long day, unwind at the bar or poolside with a refreshing drink. Enjoy a complimentary breakfast to start your day right.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, and babysitting facilities. Take advantage of the business center, airport shuttle, and free parking. Feel at home in our well-equipped, spacious rooms with modern amenities.

Book now for a luxurious and memorable stay at Douro Cister Hotel Resort Rural & Spa.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OPO

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8.6
Based on 21 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8.8
Amenities: 8.9
Value for Money: 8.6
Food and Beverage: 7.5
Overall Experience: 8.5
C
Catia • solo_traveller • pt
9
2026-07-24 • via Nuitee
C
Catarina • solo_traveller • pt
10
2026-07-22 • via Nuitee
O
O. Rocha • solo_traveller • pt
10
Pros:

Atendimento e espaço fantástico. Quartos enormes e extremamente limpos

2026-07-21 • via Nuitee
L
Lidsilva • solo_traveller • ch
7
Dans un bungalow
Pros:

-la piscine incroyable adapter à tout âge
- plein de chaises longues avec matelas
- pas besoin de linge pour la piscine l'hôtel a déjà prévu
-super repas sous réservation pour le soir avec entrée, plats, desserts 25€ sans les boissons et café
-tous les soirs un nouveau menu
-un immense parking non payant
- une bouteille d eau pour l accueil avec verre
- cuisine bien équipée
- climatisation chambre et sallon/cuisine
-bonne literie
- petit déjeuner bien.

Cons:

- un peu sale l'eau de la piscine(feuille, insectes ect..)
- pas de chaise longue pour le bungalow.
- une table et 4 chaises sur la petite terrasse
- pas assez de lumière dans la douche
- pas beaucoup de rangement pour un bungalow avec 2 adultes et 1enfants
- besoin de revoir l'aménagement
- il y a partout de la tijouleira (brique) avec la climatisation le sol est gelée. Prendre des chaussures pour dedans.

2026-07-19 • via Nuitee
M
Mónica • couple • pt
10
2026-07-19 • via Nuitee
A
Antonio • solo_traveller • pt
8
2026-07-19 • via Nuitee
N
Nadia • solo_traveller • pt
6
Pros:

Da paisagem, o quarto e a casa de banho muito espaçosos. A simpatia do staff e o pequeno almoço variado e de qualidade.

Cons:

Fraca insonorização dos quartos, pois ouvia-se as pessoas a subir as escadas, pessoas do quarto ao lado quando davam descarga ou tomavam duche. A porta do quarto que, não sendo completamente inteira deixava passar muita claridade.
A pouca limpeza do chão da piscina e o fato de estar constantemente cheia de moscas e abelhas, principalmente a piscina das crianças. A parte envolvente do parque infantil também era muito irregular, com vários buracos, tornando-se um pouco perigosa a sua utilização.
O bar da piscina, na hora de almoço, poderia estar aberto.
Por último, na minha opinião, as toucas para a utilização da piscina interior poderiam ser oferecidas.

2026-07-19 • via Nuitee
C
Claudia • solo_traveller • pt
10
2026-07-19 • via Nuitee
אפרים • family_with_children • il
10
מיקום מצוין לטיולים באזור
2026-07-17 • via Nuitee
P
Patrícia • couple • pt
9
2026-07-17 • via Nuitee
R
raul • couple • pt
8
2026-07-16 • via Nuitee
S
sofia • solo_traveller • pt
7
Pros:

Da localização, da piscina que apesar de não estar propriamente limpa, é muito agradável. Pequeno almoço excelente!

Cons:

Da limpeza do bungalow. Cheirava mal, levamos o ambientador do carro para o bungalow... Borrifavamos perfume mas, ainda assim, o impacto do cheiro ao entrar no bungalow manteve-se. Esse cheiro parecia vindo das cortinas. De resto, tudo ótimo. Voltaria mas não escolheria ficar num bungalow.

2026-07-16 • via Nuitee
R
Ricardo • couple • pt
9
2026-07-15 • via Nuitee
D
Diana • couple • pt
10
2026-07-13 • via Nuitee
M
Marta • solo_traveller • pt
10
2026-07-12 • via Nuitee
D
Diogo • couple • pt
10
2026-07-12 • via Nuitee
P
Pedro • extended_group • pt
9
2026-07-10 • via Nuitee
P
Pedro • couple • pt
10
2026-07-07 • via Nuitee
V
Vanessa • solo_traveller • pt
9
2026-07-06 • via Nuitee
L
Lúcia • family_with_children • pt
7
2026-07-02 • via Nuitee