Facilities

Free breakfast
Fitness facilities
Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great staff
Beautiful pool
Comfortable beds
Cons:
Restaurant reservation problem

Categories

Cleanliness
9.08
Standard quality for this hotel tier.
Service
9.05
Excellent service as noted in the reviews.
Location
9.09
Convenient location with easy access to attractions.
Room Quality
9.04
Rooms are described as cool and comfortable.
Amenities
9.07
The hotel features a great pool and facilities.
Value for Money
9.03
Standard quality for this hotel tier.
Food and Beverage
8.58
Issues with restaurant reservation but otherwise decent offerings.
Overall Experience
9.05
Overall positive with minor issues in dining.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:25

Property Description

Immerse yourself in the vibrant heart of La Tebaida at Hotel Mocawa Resort, where relaxation and adventure await.

Exceptional Amenities
Dive into one of our 2 stunning outdoor swimming pools or engage in a friendly match on our outdoor tennis courts. Stay active in our state-of-the-art fitness center, ensuring your workout routine stays intact.

Culinary Delights
Savor delectable international dishes at Bistro 1953 or grab a quick bite at our coffee shop/café. Don't miss our poolside bar, perfect for refreshing drinks and relaxation throughout your stay.

Comfort and Connectivity
Unwind in one of our 105 thoughtfully designed guestrooms, equipped with private balconies, minibars, and flat-screen TVs for your entertainment. With complimentary wireless internet access, you can stay connected while enjoying luxurious designer toiletries in your private bathroom.

Experience exceptional hospitality and book your stay at Hotel Mocawa Resort today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: AXM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

Location

Guest Reviews

9
Based on 108 reviews
Cleanliness: 9.08
Service: 9.05
Location: 9.09
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.05
P
Paz Giraldo family_with_children co
10
EXCELENTE
Pros:

TODO

Cons:

TODO OK

2026-06-19 via Nuitee
A
ALFREDO couple co
9
Me encanta el hotel, vuelvo 100 veces.
Pros:

Me gusta la piscina, el bar de la piscina lo maximo, el menú de picar en la piscina.
También me gusta el gimnasio, tiene lo necesario, muy bueno.

Cons:

Se puede mejorar el servicio de vino en mesa, de pronto mas capacitación al mesero.

2026-06-14 via Nuitee
F
Francisco solo_traveller co
9
2026-06-12 via Nuitee
D
diego fernando couple co
9
Excelente
Pros:

.

Cons:

.

2026-05-25 via Nuitee
P
Pulgarin couple co
9
Muy agrqdable
Pros:

Muy bien

Cons:

La pizza

2026-05-22 via Nuitee
V
Veronica family_with_children co
10
2026-05-16 via Nuitee
C
CARLOS family_with_children co
8
AGRADABLE
Pros:

INSTALACIONES

Cons:

LOS IMPLEMENTOS PARA JUEGOS (BILLAR, PING PONG, BICICLETAS) ESTÁN EN MAL ESTADO. TAMBIÉN PUEDEN MEJORAR MUCHO LA ZONA DE SPA.

2026-05-04 via Nuitee
C
Carlos solo_traveller au
8
Pros:

Relaxing

Cons:

Very empty

2026-04-26 via Nuitee
S
Shaolin family_with_children co
10
2026-04-23 via Nuitee
J
Jenniffer Katherine family_with_children co
10
Excelente
Pros:

La planta física muy hermosa, un excelente lugar para compartir con toda la familia

2026-04-19 via Nuitee
N
Natalie family_with_children us
10
2026-04-09 via Nuitee
J
jpvalenciag family_with_children co
8
Bien
Pros:

Piscina, sala de juegos.

Cons:

La atención del restaurante

2026-03-24 via Nuitee
A
Ana couple us
8
2026-03-13 via Nuitee
R
ROSSANA couple co
10
2026-03-02 via Nuitee
P
Paula Andrea family_with_children co
10
2026-02-24 via Nuitee
A
Andrea family_with_children co
10
Espectacular
Pros:

Espectacular. De los mejores hoteles en los que he estado en el Quindío

2026-02-14 via Nuitee
J
Juan Pablo family_with_children co
10
Una vacaciones estupendas con ambiente cafetero
Pros:

Instalaciones muy completas, variedad para comer y el personal muy atento.

2026-01-26 via Nuitee
J
Jorge extended_group co
8
Comfort
Pros:

Comida

Cons:

Nada

2026-01-25 via Nuitee
P
Peter couple ch
8
Ein schönes Resort.
Pros:

Sehr farbig, absolut ruhig gelegen, schöne Bäume und Pflanzen.

Cons:

Kompliziertes Ein- und Auschecken.

2026-01-24 via Nuitee
M
Maureen family_with_children us
10
Great family resort in the beautiful coffee country
Pros:

Beautiful property with great amenities. The rooms were spacious and the beds were comfortable. We really enjoyed the restaurant—absolutely wonderful food and such great local Colombian cuisine. The spa services were really top notch-lovely setting in a private outdoor cabana. The massage was amazing!

Cons:

The WiFi in the rooms was spotty, but much better in the small business area.

2026-01-22 via Nuitee