APA Hotel Shinjuku Kabukicho Tower

Hotels
•
APA Hotels&Resorts
7.7 (9343 reviews)
Shinjuku-ku, Kabukicho 1-20-2 , Tokyo , jp

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent central location (Shinjuku)
Rooftop onsen / large spa
Friendly and helpful staff at check-in
Good value for money
Clean rooms and facilities
Comfortable beds
Fast Wi‑Fi / good amenities in rooms
Cons:
Very small rooms — tight with large luggage
Limited English proficiency for some staff
No proper lobby / reception area can feel chaotic
AC sometimes hard to control (too cold or too hot)
Occasional street noise (area is busy at night)
Vending machine out of order; clothes dryer underperforms
Some guests felt insecure about building access controls

Categories

Cleanliness
7.8
Multiple reviews explicitly note rooms and the rooftop onsen as clean; no major cleanliness complaints.
Service
7.6
Staff frequently described as kind and helpful at check-in, but several mentions of limited English and some chaotic reception operations lower the score slightly.
Location
8.6
Consistently praised as an excellent, central Shinjuku location — convenient for shopping, dining and transit; a few notes about street noise at night did not outweigh the positives.
Room Quality
5.8
Many reviews call the rooms 'very small' with limited space for luggage and some AC control issues; this is the clearest negative theme across reviews.
Amenities
7.8
Rooftop onsen and large spa are repeatedly praised; some minor issues noted (vending machine out of order, clothes dryer performance) but overall amenities are a strong point.
Value for Money
8
Several guests explicitly state the hotel is very good value for the price, making value one of the stronger positives.
Food and Beverage
7.7
Breakfast is described positively by at least one guest ('typical breakfast is incredible'); otherwise limited mentions of F&B, so set near the target rating.
Overall Experience
8.3
Aggregate sentiment is positive: great location, helpful staff, clean facilities and a loved rooftop onsen outweigh room-size complaints for many guests, yielding a strong overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 23:31

Property Description

Modern Accommodation in Kabukicho Area
APA Hotel Shinjuku-Kabukicho Tower offers a modern stay in the vibrant Kabukicho area, just minutes away from major train stations. The rooms are designed for comfort with amenities like a 50-inch TV and original mattresses for a restful sleep.

Convenient Amenities and Services
Enjoy a relaxing stay with access to a public bath, free WiFi, and a 24-hour front desk for your convenience. The hotel also offers services like dry cleaning, massage, and a shared microwave. Don't forget to unwind at the open-air bath or dine at the on-site Restaurant and Cafe.

Explore and Dine Nearby
With a variety of dining options and entertainment venues in the vicinity, guests can easily explore the area. Visit nearby attractions like Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden, all within reach from the hotel.

Experience comfort and convenience at APA Hotel Shinjuku-Kabukicho Tower.

Important information:

When booking for 15 guests or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Free luggage storage is available only on the day of check-in and check-out. Overnight luggage storage is not available.

Please note that air conditioning and heating in guest rooms are managed as 1 unit in the building. Thus, guests cannot adjust the temperature in their rooms.

Guests under the age of 18 may only check in when accompanied by a parent or authorized guardian. A letter of consent from a legal guardian must be presented for a minor to stay without an adult.

There will be a building-wide power outage due to legal inspection on May 11, 2026 (Wednesday), 12:00-14:00 . During the inspection, electricity, gas, water, and elevators will be out of service. In addition, the facilities within the hotel (restaurant, public bath, parking lot) will also be closed. Due to the power outage, the public bath is scheduled to open from 17:00.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Location

Guest Reviews

7.7
Based on 9343 reviews
Cleanliness: 7.8
Service: 7.6
Location: 8.6
Room Quality: 5.8
Amenities: 7.8
Value for Money: 8
Food and Beverage: 7.7
Overall Experience: 8.3
I
Izak • solo_traveller • us
7
great location, good friendly staff, good breakfast, disappointing check out time.
Pros:

Great location, friendly staff that speaks English. Clean rooms, small but practical and clean. Good Wi Fi, great breakfast.

Cons:

The check in is 3PM and check out is 10AM you are paying premium price for only 19 hours of use of the room. Once you check out they can keep your luggage in the lobby but they have no restroom in the lobby so better use the toilet before you check out.

2026-08-29 • via Nuitee
I
Ingo • extended_group • de
9
2026-08-29 • via Nuitee
S
Samuel • solo_traveller • fr
8
2026-08-29 • via Nuitee
I
Ivo • solo_traveller • gb
10
Lovely place, super friendly & helpful staff and a great onsen!
Pros:

Location was very central, room was compact, yet very well planned throughout. I only travelled with a backpack, so I could fit it under the bed.

Cons:

I suppose the location, as central as it is, drastically changes in the evening, but it was not too much of an issue.

2026-08-29 • via Nuitee
M
moty • solo_traveller • il
8
2-3 לילות באזור שינג'וקו
Pros:

מיקום,ספא בקומה 28,המון מסעדות מסביב

Cons:

חדר ממש קטן

2026-08-29 • via Nuitee
A
Akatsuki • extended_group • jp
7
2026-08-29 • via Nuitee
S
Sherry • solo_traveller • us
10
Clean conveniently located and easy to navigate facilities
Pros:

It was extremely clean and conveniently close to everything

Cons:

The staff were extremely helpful

2026-08-28 • via Nuitee
K
Kohlmann • couple • de
10
2026-08-28 • via Nuitee
M
Mustafa • solo_traveller • tr
9
Tercih etmekten çekinmeyin
Pros:

Herşeyi

Cons:

Hiç

2026-08-28 • via Nuitee
N
NISHI • solo_traveller • jp
5
2026-08-28 • via Nuitee
T
Torres • solo_traveller • pa
8
2026-08-28 • via Nuitee
K
Kay • solo_traveller • au
8
2026-08-28 • via Nuitee
J
Joanie • couple • us
10
Centrally located and worth the value for the convenience
Pros:

Airport Limo Bus right across the street

Cons:

Lots of trash outside and wild kids outside

2026-08-28 • via Nuitee
J
Joanie • solo_traveller • us
10
2026-08-28 • via Nuitee
S
Simon • solo_traveller • ch
9
Great option in Kabukichō, with the best price for a hotel chain in the area
Pros:

If you've already been with APA Hotels, then the rooms are nothing new, but still solid.
Daily amenities like toothbrush, towels, yukata and more set a good standard and for longer stays the room cleaning is not daily but every 2-3 days. veerything is listed on the TV in the room, as known from APA, so that you are greeted with when your next cleaning date is, when your last day is with check-out times and other general information. (There was also a hot bath available for guests on the top floor and it would show levels of how full the male / female baths were on the screen)
This Tower hotel in specific is in a good spot in the Kabukichō area and the price is as good as it can get for a hotel chain.
What makes the journey to and from the rooms more comfortable is that there are 4 elevators, so it does not feel as jammed during the normal check-in and check-out times. The elevator waiting times are very bearable.
There was quite a big earthquake but the protocol and information from staff was very reassuring.

Cons:

There were a few stains and scratches on the wall, probably from suitcases or other objects previous guests touched the walls with. But nothing really unhygienic.
The AC has a function to set the direction of the airflow or make it s swinging motion. Sadly, the blade that deflects the air was not automatically moving with the set option, but it was movable by hand.
Also, the room felt the right size for me as a singular person, but I can see that space could get challenging for 2 people or een 2 people with a small child. (Basically the standard APA room layout that can be booked for 1 or 2 guests)

2026-08-28 • via Nuitee
S
SHOUTAROU • solo_traveller • jp
5
2026-08-28 • via Nuitee
M
Mrs Mariani • family_with_children • bn
6
Pros:

My family and I are very like about the location because it is easy to go shopping, easy to find restaurant and train station even tho the train station tooks 5 to 12 minutes away from the hotel.

Cons:

The only problem for us is the room size is too small for us especially the bathroom.

To put the luggage under the bed is not conveniece because we have to draw the luggage out and put back under the bed.

2026-08-27 • via Nuitee
S
sandrales • solo_traveller • it
10
2026-08-27 • via Nuitee
K
Karen • couple • gb
10
2026-08-27 • via Nuitee
A
Adillah • solo_traveller • mu
6
Pros:

It was in the centre main shopping area in shinjuku

2026-08-27 • via Nuitee