Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Noise from surroundings
Mattress quality issues

Categories

Cleanliness
8.28
Super clean but a few complaints about mattress quality affecting sleep.
Service
9.25
Friendly and helpful staff received multiple positive mentions.
Location
9.29
Excellent locations mentioned multiple times; within easy walking distance to attractions.
Room Quality
8.24
Rooms generally comfortable, but some noise issues were noted.
Amenities
8.77
Good amenities but some complaints about noise from nearby venues.
Value for Money
8.73
Good value mentioned, but some guests had expectations about the quality of sleep.
Food and Beverage
8.78
Great food offerings but limited menu options mentioned.
Overall Experience
9.05
Overall positive reviews with some minor complaints about noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:35

Property Description

Central Location near Zocalo Square
Hotel Casa Vertiz offers a prime location just a 5-minute walk from Oaxaca de Juárez zocalo square, making it convenient for exploring the city's attractions on foot.

Comfortable Rooms with Modern Amenities
Each room at Hotel Casa Vertiz is equipped with air conditioning, a balcony, and a seating area, ensuring a comfortable stay. Guests can also enjoy the convenience of a coffee machine and a private bathroom with a bath or shower.

24-Hour Front Desk and Garden Terrace
With a 24-hour front desk, garden terrace, and on-site restaurant, Hotel Casa Vertiz provides excellent service and facilities for a relaxing stay in Oaxaca.

Book your stay at Hotel Casa Vertiz now to enjoy a comfortable and convenient accommodation experience in Oaxaca!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: OAX

Location

Guest Reviews

8.8
Based on 333 reviews
Cleanliness: 8.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 9.05
O
omri solo_traveller il
5
Not worth the cost
Cons:

Noise from the restaurant and no one doing anything, even after working hours, the crew is singing and yelling in the kitchen and no one cares that this is bothering the hotel guests!!

2026-08-25 via Nuitee
C
Carmen family_with_children mx
9
OAXACA SIEMPRE BELLO
Pros:

EL DESAYUNO BASTO Y SABROSO, EL CHOCOLATE EN AGUA EXCELENTE. SU ÁREA DE COMEDOR MUY AGRADABLE, LA ATENCIÓN DE LOS QUE TRABAJAN EN EL HOTEL MUY AMABLE Y ATENTOS A RESOLVER NUESTRAS DUDAS.
SU UBICACIÓN INCREIBLE A DOS CALLES DE STO. DOMINGO

Cons:

EL WIFI EN NUESTRA HABITACIÓN HABÍA OCASIONES, SOBRETODO EN LA NOCHE QUE NO HABÍA CONEXIÓN

2026-08-25 via Nuitee
J
Jennifer solo_traveller us
10
Pros:

Great location, beautiful hotel, staff was great and very helpful!

2026-08-18 via Nuitee
K
Karla Monserrat solo_traveller mx
7
Hotel cómodo, bonito, pero no lleves carro
Pros:

Todo muy lindo, cómodo, nuevo, instalaciones muy buenas.

Cons:

El señor portero llega ser un poco desesperante, con la cuestión del estacionamiento, ya que no cuenta con estacionamiento y hasta llegar explican lo del valet que son 200 pesos por noche, entonces crea un poco de estrés pq se tiene uno que estacionar en doble fila para bajar las maletas y como la Ona es muy concurrida genera estrés.
La presión por salir a las 11:00am fue abrumadora, se olvidó el cargador de mi reloj, mandé mensaje al día siguiente y comentaron que no reportaron nada los chicos de limpieza en la habitación. Así que pues ni modo.

2026-08-13 via Nuitee
F
Francisca extended_group cl
9
Quaint hotel centrally located with amazing breakfast
Pros:

This quaint hotel is located steps from Plaza Santo Domingo. It is immaculately clean, the beds are comfortable and the shower has good pressure. The breakfast served in the restaurant is fantastic. Their breads are all baked on the premises and are delicious. The staff was friendly and attentive. I would definitely stay here again.

Cons:

The transfer service from and to the airport offered through the hotel was outrageously expensive. For a party of 5 they charged us 2600 pesos the equivalent of $151 dollars round trip. This was beyond excessive. Due to a misunderstanding I had been quoted price for 3 passengers of 1600 pesos ($93 USD) round trip which is what I had agreed to so, I don’t know what a taxi would have cost for 5 people, but this seems outrageous when you compare to CDMX which was $30 each way for 5 people for a longer trajectory and in the capital city. It was my only negative experience with the hotel.

2026-08-09 via Nuitee
S
Sara couple us
10
Great hotel, centrally located, clean and great staff! Only thing I would say is to not use the shuttle recommended it w
Pros:

This hotel was very centrally located, clean and quiet room

Cons:

Room was smaller than expected

2026-07-12 via Nuitee
F
FRANCESCO couple it
9
2026-07-09 via Nuitee
D
DAVID family_with_children us
9
Beautiful and very centric hotel. Clean and comfortable.
Pros:

Centric location. Clean amenities, nice and courteous staff.

Cons:

No fridge in room.

2026-07-05 via Nuitee
L
Lucia solo_traveller fr
10
2026-05-11 via Nuitee
J
Julie couple us
5
Ok
Pros:

Clean

Cons:

Inattentive staff, thin walls, bad food

2026-05-09 via Nuitee
I
igor couple gb
9
Pleasant safe stay in Oaxaca City
Pros:

Great location for first-time stay in Oaxaca; Good room size and pleasant staff

Cons:

Very basic breakfast included, but we forgave them because their mole was more than decent

2026-05-09 via Nuitee
F
Fuentes solo_traveller mx
9
2026-05-04 via Nuitee
C
claudiamaceroc solo_traveller co
10
Descanzo
Pros:

La ubicación y sus alrededores, estupendos.
La comodidad de las habitaciones.
La amabilidad.
Limpieza.
Verdaderamente una gran estadía.

Cons:

El desayuno lo inician muy tarde y no pudimos disfrutarlo por 3 días.

2026-05-02 via Nuitee
M
MRG OK couple mx
9
2026-04-27 via Nuitee
D
David solo_traveller us
8
Our room in Oaxaca
Pros:

Great staff
Location
Restaurant

Cons:

Small room
It is located in the courtyard, with little outside light
The room was a tad overpriced
I stubbed my toe on the bathroom door jam

2026-04-23 via Nuitee
F
FrancisMeyer couple us
8
Great stay, great location and great bed
Pros:

The bed was very comfortable- very firm. We also liked that the place was super clean and functional. Bathroom had a nice sky light and space. They also offer valet parking for cars at a very reasonable price

Cons:

Restaurant is separate from the hotel so getting a spot for breakfast took some time and wasn't so worth it. However they had a very good happy hour.

2026-04-21 via Nuitee
L
Lucy couple gb
8
Great room for good value
Pros:

The hotel room was lovely and cosy and with nice details. The whole place was impeccably clean, our cleaner really looked after us. The shower is also great with lots of pressure and gets really hot.

The location is also great; everything is in walking distance and you feel central but the actual rooms are nice and quiet and tucked back from the Main Street.

Cons:

Some of the amenities are a bit basic (for example the hairdryer is one of those attached to the wall & there’s shampoo and shower gel but no conditioner.)
The service in the restaurant was bizarre. They didn’t really look after us as people who were staying here and made things difficult sometimes. The breakfast that’s included is really strict (one slice of toast, plain eggs, filter coffee, etc). Leave loads of time if you do want food, the service is really slow and haphazard. Food was good but a bit expensive for Mexico, although we found that across Oaxaca.

2026-04-09 via Nuitee
C
Claudia couple es
10
2026-04-05 via Nuitee
F
Fergus couple ie
8
2026-03-23 via Nuitee
A
Autrique couple mx
7
Pros:

La ubicación muy buena. Estaba limpio y con servicios básicos bien.

Cons:

El desayuno y el café no eran muy buenos. Servicio en restaurante era irregular, unos muy bien y otros mal.

2026-03-02 via Nuitee