Hilton Garden Inn Chicago Downtown Riverwalk

Hotels
•
Hilton Garden Inn
8.8 (1261 reviews)
66 East Wacker Place , Chicago , us

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Food quality issues
Parking costs
Noise disturbances

Categories

Cleanliness
8.88
Overall cleanliness was appreciated, but there were concerns about some maintenance issues.
Service
9.35
Staff were described as friendly and welcoming, especially the evening crew.
Location
9.39
Consistently praised for its excellent location near the Riverwalk and easy access to attractions.
Room Quality
8.84
Rooms were generally clean and comfortable, but some maintenance could be improved.
Amenities
8.37
Amenities were satisfactory; however, issues like limited ice machine access were noted.
Value for Money
8.83
Generally seen as good value, though parking costs were a concern for some.
Food and Beverage
7.88
Food quality at breakfast was critiqued, with long waits and inconsistent service.
Overall Experience
8.85
Guests enjoyed their stays overall despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:01

Property Description

Central Location in Downtown Chicago's North Loop Business District

Located just 4 blocks from the famous Magnificent Mile, Hilton Garden Inn Chicago Downtown Riverwalk offers a prime location for shopping, dining, and entertainment. Business travelers will appreciate the proximity to the North Loop business district, while leisure guests can explore nearby attractions like Millennium Park and Navy Pier.

Modern Amenities for Comfort and Convenience

Each room at the hotel is equipped with a 40-inch HDTV, premium cable channels, a microwave, and a small refrigerator. Guests can stay productive with a work desk and ergonomic chair, and enjoy free WiFi access throughout the property. The 24-hour fitness center and on-site dining options provide added convenience.

Business-Friendly Services and Facilities

With a 24-hour business center, meeting boardroom, and room service, Hilton Garden Inn caters to the needs of business travelers. Whether hosting meetings or staying connected with work, guests can rely on the hotel's business amenities for a seamless stay.

Book your stay at Hilton Garden Inn Chicago Downtown Riverwalk for a perfect blend of comfort and convenience in the heart of Chicago.

Important information:

Please note you must be 21 years of age or older to check-in at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 1261 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 7.88
Overall Experience: 8.85
B
Breiði • solo_traveller • is
9
Chicago 8.05.26
2026-05-19 • via Nuitee
S
Subash • couple • ca
8
Pros:

Great location! Good rooms.

2026-05-17 • via Nuitee
K
Kesauvram • solo_traveller • in
10
Good and I would visit and stay next time.
Pros:

The location of the property and the rooms were awesome

Cons:

No amenities in the bathroom, they aren’t sufficient. Apart from soaps and shampoo, no dental kit, etc

2026-05-15 • via Nuitee
R
Rosa • couple • us
9
2026-05-12 • via Nuitee
R
Rodriguez • couple • us
8
Estuvo bien
Pros:

La ubicación muy limpio

Cons:

La cama sonaba mucho, eso me pareció incómodo, cada vez que me movía hacía ruido

2026-05-11 • via Nuitee
A
Andre • couple • us
10
Best weekend I ever had
Pros:

Location

Cons:

Nothing

2026-05-07 • via Nuitee
K
Kathy • couple • us
8
Pros:

Fantastic location

Cons:

Price-expensive

2026-04-27 • via Nuitee
S
Sheila • extended_group • gb
8
2026-04-20 • via Nuitee
A
Alecia • solo_traveller • us
9
2026-04-15 • via Nuitee
M
Michael • solo_traveller • us
10
2026-04-13 • via Nuitee
E
Enrique • solo_traveller • mx
8
Pros:

Ubicación

Cons:

La cama hace muchismo ruido

2026-04-13 • via Nuitee
A
Aleksandra • solo_traveller • rs
9
2026-04-11 • via Nuitee
W
Wendy • family_with_children • us
8
Pleasant stay. Friendly staff
Pros:

Nice and clean. Staff friendly

Cons:

Not much choices at the resaurant for dinner and was priced a bit high. Beds were not as comfortable i hilton hotels usually are and the bed squeaked and clunked when i would turn over.

2026-04-07 • via Nuitee
A
André • solo_traveller • pt
8
Pros:

The location is quite good. The rooms was clean and veru well maintained by housekeeping everyday. It felt more than just a "basic hotel".

Cons:

At times the elevators (only 2) get very busy, especially with staff going from one floor to another. They should have service elevators for that.

2026-04-03 • via Nuitee
J
Jenkins • couple • us
7
2026-04-01 • via Nuitee
L
Lako • family_with_children • us
8
Pros:

The location

Cons:

did not

2026-04-01 • via Nuitee
T
Todd • couple • us
10
2026-03-22 • via Nuitee
F
Francine • couple • us
9
2026-03-19 • via Nuitee
B
Brend482 • Business • Arlington, Virginia
8
Solid no frills hotel
Pros:

HGI Riverwalk is a bit of a misnomer. It’s on a side street off Michigan and Wacker Avenue. A nice location but a block away from the Riverwalk. It’s an older building but the rooms were well-maintained and reasonably spacious for a downtown hotel. There wasn’t a view of anything. There’s a restaurant in the hotel but meals aren’t included and there are better options. This was a good choice for an inexpensive room and comfortable stay for a night near business meetings.

2026-03-18 • via Tripadvisor
L
Laura • couple • us
9
2026-03-16 • via Nuitee