Kontakt Wellness Hotel

Hotels
9.6 (524 reviews)
Stara Lesna 180 , Poprad , sk

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent staff
Great wellness facilities
Delicious food
Comfortable rooms
Friendly atmosphere
Cons:
Parking issues
Hard mattresses
Slightly high prices

Categories

Cleanliness
9.28
Reviews noted the cleanliness and upkeep of the wellness area and guest rooms.
Service
9.99
Staff was consistently described as friendly, helpful, and professional across multiple reviews.
Location
9.29
General sentiment praised the quiet and relaxing location, despite some parking issues mentioned.
Room Quality
9.44
Rooms were noted as well-equipped and comfortable, with some concerns regarding mattress hardness.
Amenities
9.77
Wellness facilities and fitness areas received high praise.
Value for Money
9.23
Overall value is considered good, though some commented on higher prices.
Food and Beverage
9.98
Meals received outstanding reviews for variety and taste, especially breakfast and dinner options.
Overall Experience
9.85
Guests were universally satisfied with their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:52

Property Description

Luxurious Wellness Experience
The Kontakt Wellness Hotel, nestled on the edge of the Tatra National Park, offers a serene escape in the High Tatras. Indulge in ultimate comfort at the Jacuzzi Bar with whirlpool bathtubs while sipping on your favorite cocktail. Guests can unwind with complimentary access to the wellness facilities, ensuring a relaxing stay.

Culinary Delights
Savor a blend of traditional Slovak and international cuisine, including healthy options, at the hotel's restaurant. Whether you prefer hearty local dishes or global flavors, the dining experience caters to every palate. Enhance your stay by unwinding in the day bar or by the cozy fireplace in the lounge.

Cozy Ambiance
Experience a cozy ambiance throughout the hotel, from the inviting day bar to the charming fireplace in the lounge. These spaces offer the perfect setting to unwind after a day of exploring the picturesque surroundings. Book your stay at Kontakt Wellness Hotel for a truly memorable retreat.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 524 reviews
Cleanliness: 9.28
Service: 9.99
Location: 9.29
Room Quality: 9.44
Amenities: 9.77
Value for Money: 9.23
Food and Beverage: 9.98
Overall Experience: 9.85
B
Bronislav Weigl • solo_traveller • sk
10
Pros:

Poloha ubytovania, dobry persoval, vynikajuca strava

2026-07-01 • via Nuitee
S
Simon • couple • dk
9
2026-06-29 • via Nuitee
J
Jana • solo_traveller • sk
10
Pros:

Wellnes, masáž, čistota všade, milý personál

2026-06-29 • via Nuitee
A
Agnesa • solo_traveller • sk
10
Pros:

Super servis a personal vynikajúci.

2026-06-29 • via Nuitee
O
Ondrej • couple • sk
10
Vynikajúci relax za rozumné peniaze
Pros:

Pri osobnom kontakte bol personál veľmi príjemný. V hoteli je veľa možností na vyplnenie voľného času. Celkovo to bol skvelý pobyt.

Cons:

Po telefóne bol recepčná nie zrovna milá. V jeden deň zaklopala upratovacia služba na izbu, dohodli sme sa že o hodinu odchádzame na výlet, tak že príde upratať potom, keď nebudeme na izbe. Potom ale už neprišla.

2026-06-22 • via Nuitee
M
Monika • couple • sk
9
Krasna dovolenka. V podstate spokojnost. Ochotny personal a dobra kuchyna. Cistota
Pros:

Cistota

Cons:

Tenke steny. Z vedlajsej izby bol pocut smiech a hlasy vo vecernych hodinach

2026-06-20 • via Nuitee
S
Stano • solo_traveller • sk
9
Môj prvý kontakt s Kontaktom, sem sa ešte vrátime 😉👍
Pros:

👌výborná kuchyňa
👌ústretový a usmiaty personál
👌wellness- vírivky, bazén...
👌pohodlný a jednoduchý vstup do hotela, (aj bezbariérový)

Cons:

🥴ťažšie zatváranie izbových dverí, bolo nimi treba buchnúť

2026-06-20 • via Nuitee
A
Attila • solo_traveller • sk
8
2026-06-18 • via Nuitee
S
Stan • solo_traveller • ie
8
2026-06-16 • via Nuitee
M
Mathias • couple • at
8
2026-06-08 • via Nuitee
C
Christopher • couple • de
8
2026-06-04 • via Nuitee
V
Vladimir • couple • sk
6
2026-06-04 • via Nuitee
P
Pavol • couple • sk
9
Pros:

Kuchyňa výborná - raňajky fajn, večere naozaj vynikajúce. Wellness je výborný, jeden z najrozmanitejších, čo poznám. Miesto - Vysoké Tatry sú výnimočné.

Cons:

Na izbe bolo v noci dusno, ale vonku bol hluk asi z neďalekej diskotéky. Hlboko do noci. Nedalo sa teda spať pri otvorenom okne. Klimatizácia nie je.

2026-05-31 • via Nuitee
Z
Zuzana • solo_traveller • sk
8
Pros:

Pomer cena výkon.Veľmi ústretový personál.Výborne raňajky a večere formou bufetu.Príjemné wellness.Dobrá poloha.

Cons:

Trošku zub času poznačil budovu...prvý dojem v porovnaní okolitých budov bol rozpačitý.Avšak Iné kvality,ktoré tento hotel mal tento nedostatok vynahradil

2026-05-31 • via Nuitee
N
Natália • couple • sk
7
2026-05-26 • via Nuitee
C
Claire • solo_traveller • gb
10
Pros:

Peace tranquility and views of the high tatras mountains rooms were spotless and food was good ,small choice but sufficient to satisfy all

Cons:

Early check out

2026-05-25 • via Nuitee
Z
Zongorová • family_with_children • sk
10
2026-05-24 • via Nuitee
M
Miroslav • solo_traveller • sk
7
Pros:

- izba
- personál
- lokalita
- bazén ( mega paráda)

Cons:

strava
- v cene pobytu bola polpenzia, ranajky a večere. Zatiaľ čo ranajky hodnotím vcelku pozitívne, výber bol naozaj v pohode, večere boli čo do výberu naozaj extrémne skromné, bez možnosti výberu nápojov ( pri raňajkách bol výber nápojov obrovský, k večeri by mi úplne stačil aj čaj, na výber nebolo nič)

vankúše na spanie
- všetko zaleží na preferenciách, ale vankúše nevyhovovali ani mne, ani manželke, extrémne mäkke, bez podpory krku, hrozne zle sa na tom spí

2026-05-20 • via Nuitee
H
Hirka • extended_group • sk
9
2026-05-05 • via Nuitee
S
Stanislav Dzurek • couple • sk
10
Cons:

Chýbal ventilátor v kúpeľni.
Okrem bazéna, možno by bolo dobré sprístupniť aj horne or vonkajšiu vírivku.

2026-05-04 • via Nuitee