Hotel Indigo York by IHG

Hotels
Hotel Indigo
9 (4059 reviews)
88-96 Walmgate , York , gb

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Self parking (surcharge)
Internet access
Housekeeping on request
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Noise from neighboring rooms
Inconsistent food service

Categories

Cleanliness
8.39
Overall sentiment was positive but mentioned some concerns about cleanliness in specific contexts.
Service
9.86
Staff received high praise for their friendliness and helpfulness during the stay.
Location
9.4
Many reviews highlighted the excellent location of the hotel.
Room Quality
8.85
Rooms were described as comfortable and clean overall, with some quirkiness appreciated.
Amenities
8.88
Amenities such as the breakfast and bar received good feedback, despite some suggestions for improvement.
Value for Money
8.84
General sentiment indicated good value for the services provided.
Food and Beverage
8.39
Overall satisfaction with food offerings, though some comments pointed to improvements needed.
Overall Experience
9.36
Guests expressed a very positive overall experience with a few minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:03

Property Description

Unique Boutique Design
Hotel Indigo York offers a fresh and high-quality design, providing boutique guest rooms in the heart of York. Each room is uniquely decorated to reflect the story of the neighborhood, creating a charming and immersive experience for guests.

Luxurious Amenities
Guests can enjoy a range of luxurious amenities, including air conditioning, free WiFi, 100% Egyptian cotton linen, a mini fridge with complimentary water, a rainfall shower, and a 32-inch flat-screen TV. These features ensure a comfortable and enjoyable stay for every visitor.

Vibrant Bar and Nearby Attractions
The onsite bar at Hotel Indigo York offers a diverse selection of drinks, including local beers, York Gin, and cocktails. Additionally, guests are just a short walk away from various bars, boutique shops, and restaurants, allowing them to immerse themselves in the vibrant local scene.

Contact our team now to book your stay at Hotel Indigo York and experience the perfect blend of luxury and charm in the heart of York!

Important information:

Please note that the Hotel Car Park should be vacated by 12 Midday on the day of departure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not possible) and costs GBP 16 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 4059 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
S
stephen solo_traveller gb
10
Pros:

Great hotel nothing to dislike to be fair. Great location.

2026-06-13 via Nuitee
S
Stephen couple gb
10
2026-06-13 via Nuitee
P
Peter solo_traveller gb
5
2026-06-13 via Nuitee
F
FMAAC couple au
10
A great stay
Pros:

It was such a pleasure arriving at Hotel Indigo and being welcomed by Phoebe who explained everything we need to know. Also provided us with umbrella as there was a storm coming as we were going out. The room was good and the bed was very comfortable. Breakfast was excellent and Tim was helpful in explaining that we could also order from the menu. This is a place worth staying.

Cons:

There was nothing not to like

2026-06-12 via Nuitee
J
Jenkins couple au
9
2026-06-12 via Nuitee
D
Dawn couple gb
10
Great hotel in a lovely city will definately be back
Pros:

Lovely hotel , room was great and all the staff were amazing . Lovely breakfast too

2026-06-10 via Nuitee
A
Andrew couple gb
9
Excellent Stay!
Pros:

Location!

Cons:

All Great!

2026-06-10 via Nuitee
L
Lisa couple fr
9
Bonne qualité prix - très bien situé
Pros:

Tout , accueil , petit dej - excellent . Chambre bien déco super

Cons:

Rien

2026-06-09 via Nuitee
S
Simon And Carole solo_traveller gb
7
2026-06-09 via Nuitee
J
Janet couple gb
6
Pros:

Staff were friendly, helpful, knowledge of area good
Short walk to the lively bars, restaurants, cafes etc
Variety at breakfast
Bar for drinks

Cons:

Need Hot plates in the breakfast room and a different way of keeping cooked breakfast hot.
Net curtain in room seemed grey/grubby
Room overlooked air conditioning units in courtyard, quite noisy on the evening
Bathroom lever in sink not working properly

2026-06-08 via Nuitee
G
Gemma couple gb
10
Pleasant - Would definitely choose to stay again when next visiting York
Pros:

Great location, lovely staff who were very accommodating to our request (thank you), great breakfast choices.

Cons:

A bit dusty but I do have an eye for things like that - didn’t put us off.

2026-06-08 via Nuitee
J
Joanna solo_traveller gr
9
2026-06-08 via Nuitee
C
Claire couple gb
10
2026-06-07 via Nuitee
M
maria couple gb
10
2026-06-07 via Nuitee
P
Peyton couple gb
9
Relaxing
Pros:

Breakfast was excellent

Cons:

Nothing

2026-06-07 via Nuitee
L
Lisa couple gb
10
Pros:

Spotless and comfortable, great location and staff very friendly and helpful.

Cons:

N/A

2026-06-07 via Nuitee
L
Linda couple gb
9
Pros:

Clean and fresh.

2026-06-07 via Nuitee
M
Manuela-W solo_traveller de
10
Pros:

Had a great stay at Hotel Indigo York. The staff were friendly, the room was beautiful and comfortable, and the breakfast was excellent. I come to York regularly, and I think I've finally found my go-to hotel. Looking forward to staying here again. 😊

Cons:

Nothing to complain about

2026-06-07 via Nuitee
M
Michael solo_traveller gb
9
2026-06-07 via Nuitee
F
Folayan couple gb
9
Lovely and comfortable
Pros:

Everything

Cons:

Nothing

2026-06-06 via Nuitee