Hotel Indigo York by IHG

Hotels
•
Hotel Indigo
9 (4263 reviews)
88-96 Walmgate , York , GB
+44 1904 231333

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Cons:
Noise from neighboring rooms
Inconsistent food service

Categories

Cleanliness
8.39
Overall sentiment was positive but mentioned some concerns about cleanliness in specific contexts.
Service
9.86
Staff received high praise for their friendliness and helpfulness during the stay.
Location
9.4
Many reviews highlighted the excellent location of the hotel.
Room Quality
8.85
Rooms were described as comfortable and clean overall, with some quirkiness appreciated.
Amenities
8.88
Amenities such as the breakfast and bar received good feedback, despite some suggestions for improvement.
Value for Money
8.84
General sentiment indicated good value for the services provided.
Food and Beverage
8.39
Overall satisfaction with food offerings, though some comments pointed to improvements needed.
Overall Experience
9.36
Guests expressed a very positive overall experience with a few minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:03

Property Description

Unique Boutique Design
Hotel Indigo York offers a fresh and high-quality design, providing boutique guest rooms in the heart of York. Each room is uniquely decorated to reflect the story of the neighborhood, creating a charming and immersive experience for guests.

Luxurious Amenities
Guests can enjoy a range of luxurious amenities, including air conditioning, free WiFi, 100% Egyptian cotton linen, a mini fridge with complimentary water, a rainfall shower, and a 32-inch flat-screen TV. These features ensure a comfortable and enjoyable stay for every visitor.

Vibrant Bar and Nearby Attractions
The onsite bar at Hotel Indigo York offers a diverse selection of drinks, including local beers, York Gin, and cocktails. Additionally, guests are just a short walk away from various bars, boutique shops, and restaurants, allowing them to immerse themselves in the vibrant local scene.

Contact our team now to book your stay at Hotel Indigo York and experience the perfect blend of luxury and charm in the heart of York!

Important information:

Please note that the Hotel Car Park should be vacated by 12 Midday on the day of departure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 4263 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 9.36
J
James • couple • gb
8
Relaxing and comfortable.
Pros:

Breakfast .... good choice but having to wait for replenishment of what was on offer was disappointing.

Cons:

As above

2026-09-19 • via Nuitee
L
Lisa • couple • us
10
2026-09-17 • via Nuitee
T
Trevor • solo_traveller • gb
9
Pros:

Happy staff

Cons:

Nothing

2026-09-16 • via Nuitee
H
Helen • family_with_children • gb
10
2026-09-16 • via Nuitee
D
Dean • solo_traveller • gb
10
Pros:

Staff where really good from the minute we got there till we left

2026-09-15 • via Nuitee
C
Cathy • couple • gb
8
2026-09-15 • via Nuitee
J
Julie • couple • gb
10
2026-09-15 • via Nuitee
K
kellaway • solo_traveller • gb
9
2026-09-14 • via Nuitee
W
WU • solo_traveller • gb
10
2026-09-13 • via Nuitee
S
Stephen • couple • gb
9
Great experience
Pros:

Great location, clean and friendly staff

Cons:

Nothing

2026-09-12 • via Nuitee
S
Susan • extended_group • gb
10
Perfect.
Pros:

Breakfast great. Good location. All staff without exception were extremely friendly, we were very impressed.

Cons:

If I had to pull it up on anything maybe more coffee, milk and biscuits In the room. I feel sure if we'd asked we would have been provided with more.

2026-09-12 • via Nuitee
A
Ann • solo_traveller • gb
8
Pros:

Reception staff very helpful and friendly. Bedroom well equipped with tea and coffee making facilities, tv, hairdryer and iron in room. Bathrobes and slippers included in the price which was a nice touch. Nice bathroom

Cons:

We were very disappointed with the breakfast. Continental buffet had very minimal choice with tea, coffee and toast making facilities not well laid out. Cooked breakfast not very nice as bacon was hard and dry with beans, egg and half a mushroom all served just warm. We were very disappointed with breakfast having read precious reviews.

2026-09-11 • via Nuitee
A
Alessandra • couple • it
8
Pros:

La posizione è’ eccellente: l’hotel di trova a due passi dal centro storico. La camera è’ piuttosto spaziosa e ben arredata. Bagno con doccia spaziosa. Personale gentile e disponibile. Parcheggio molto comodo.

Cons:

Speravo in un letto più comodo; anche i cuscini sono scomodi. Peccato!

2026-09-11 • via Nuitee
L
Lanre • solo_traveller • ca
10
Pros:

Staff were excellent. Charlie the manager was selfless and just the kindest person

2026-09-10 • via Nuitee
J
Jane • couple • gb
9
2026-09-10 • via Nuitee
S
Suzanne • couple • gb
10
A well ran hotel in a super location
Pros:

Great location and superb from desk staff Charlie

Cons:

Latte coffee very weak and lukewarm

2026-09-10 • via Nuitee
S
Sheena • couple • gb
10
Staff were excellent especially our waitress in the bar area and breakfast waiter
Pros:

Close to all attractions yet not too busy, new decor, very clean and good atmosphere.

2026-09-09 • via Nuitee
W
William • solo_traveller • gb
7
Pros:

The location is good.
The room was comfortable.
The staff were all very polite and helpful.

Cons:

The hotel advertises parking however doesn't mention that you have to pay £18 extra per day for the privilege.
In addition, there was mould all up the wall in the shower.

2026-09-08 • via Nuitee
K
Karen • couple • gb
8
Like the indigo chain would stay again
Pros:

Nicely decorated

Cons:

Would of been nice to have a cosy bar area to sit have a drink

2026-09-07 • via Nuitee
T
Thomas • couple • de
9
Pros:

Super friendly staff.

2026-09-07 • via Nuitee