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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Lift / Elevator
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Laundry
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Private parking
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Kid meals
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Heated pool
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Vending machine - drinks
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Indoor pool
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Public Bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Coffee Shop on site
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Outdoor fireplace
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location and Modern Comforts
This Courtyard by Marriott in Gatlinburg, Tennessee offers a perfect blend of convenience and comfort. With an on-site restaurant and free WiFi, guests can enjoy a seamless stay in the heart of the city.
Amenities for a Relaxing Stay
Each guest room is thoughtfully equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. Some rooms even boast a cozy seating area, perfect for unwinding after a long day of exploring.
Stay Active and Explore
Take advantage of the 24-hour front desk, business centre, and onsite shops. Stay in shape at the fitness centre or venture out to nearby attractions like the Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Book your stay now for an unforgettable experience.
Housekeeping is offered every two days upon request.
A deposit may be required at the property.
Location
Guest Reviews
The bed was comfortable and the shower was a good size, but that’s it!!
For the first time ever coming to Gatlinburg and staying at a hotel ( and we have stayed at a few really nice ones) this is the first time we have ever had to pay for parking and $15 a night is extremely high!! Also the king size bed isn’t a true king size bed!!We bring our own sheets because of my service dog and the king size sheets that fit my bed were too big for this bed!!
There was no breakfast included.
You asked if we paid extra, and yes, we paid $15 a night for parking.
The room was clean and well distributed, but I forgot something in the room, and when I called after I had left, I was told it was not there, I know it had to be, because it was not with me and I didn't take it out of the room while I was there.
The room was clean. The cafe is big a benefit for early morning travelers.
We arrived at 11am, well before check in time. We were greeted by a lovely women who was very helpful. We were given a parking pass and told the room would be ready after 1pm. We returned at 3:40pm after walking around town. There was a different woman at the desk and I would describe her as nasty. We seemed to be bothering her when we tried to get our room. She sneered at us that the room would not be ready until "check in" time, which was 20 minutes later. So we sat down in the lobby and waited for 20 minutes. Her attitude only got worse when I came back up to the counter to get our room. It's really a shame that her piss poor service tarnished how good everything and everyone else was during our stay.
Location and vibe
Central for walking around Gatlinburg , nice clean hotel , good Breakfast to purchase , Friendly staff.
Bar on site and Starbucks coffee .
Nothing really to not like , they are building a hotel next door , but didn’t disturb our stay .
My cappuccino was good. Breakfast burrito was a disappointment
Breakfast wasn't included in the rate
I didn’t expect to pay to park at the hotel while I paid to stay there
Rooms were very nice, relaxing room
We had to wait for our room. We arrived b4 4:00 check-in time and walked around until then but still had to wait hour and half. Also we were given a king bed only for 3 people. We were able to change the room to a 2 queen bed.
The room was very nice and was located perfectly where we needed it to be! The staff we encountered were very friendly!
There were only two things i didn’t enjoy:
-you could hear water running through the walls everytime the room above us used the bathroom. It was very loud especially when trying to sleep.
-the instant coffee maker wasn’t the k cup maker i assumed which wouldn’t have been bad if there were more options of coffee other than just dark roast.
Cleanliness & location
Bed hurt my back
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