Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Peaceful environment
Cons:
Poor cleanliness
Limited amenities

Categories

Cleanliness
5.33
Rooms poorly cleaned, toilet issues noted.
Service
7.8
Staff generally nice but better communication needed.
Location
8.34
Good central location with access to activities.
Room Quality
6.29
Rooms described as old with maintenance issues.
Amenities
6.82
Limited amenities with a need for upgrades.
Value for Money
6.78
Prices considered high compared to offerings.
Food and Beverage
7.33
Food quality mentioned as below par; limited choices.
Overall Experience
7.3
Experience mixed with positives and several areas of concern.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:59

Property Description

Luxurious Accommodations with Scenic Views
Indulge in a serene retreat at The Venue Country Hotel, located just a short distance from Hartbeespoort. Each room offers garden views and complimentary WiFi, ensuring a comfortable stay.

Relaxation and Recreation
Unwind by the outdoor swimming pool, stroll through the lush garden, or enjoy a leisurely afternoon on the terrace. For families, the children's playground is perfect for little ones.

Delightful Dining and Activities
Start your day with a delicious continental breakfast and savor delectable meals at the on-site a la carte restaurant. Engage in a game of billiards or explore the area through cycling.

Book now to experience a blend of luxury and tranquility at The Venue Country Hotel!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1418 reviews
Cleanliness: 5.33
Service: 7.8
Location: 8.34
Room Quality: 6.29
Amenities: 6.82
Value for Money: 6.78
Food and Beverage: 7.33
Overall Experience: 7.3
K
Kgomotso • solo_traveller • za
10
2026-06-19 • via Nuitee
E
Emily • couple • za
5
The stay was just good enough to rest, all other amenities are too far
Pros:

It was close to the race start

Cons:

Having to wait too long for food

2026-06-19 • via Nuitee
Y
Yves • couple • za
8
2026-06-18 • via Nuitee
L
Lebudi • couple • za
8
Superb
Pros:

Everything up to expected standard

2026-06-18 • via Nuitee
P
PHUTI • solo_traveller • za
7
Pros:

Bedroom

Cons:

Television, no DStv

2026-06-17 • via Nuitee
O
Otto • couple • za
8
The good but shock of violence
Pros:

The place was great and very clean and overall the staff was great

Cons:

The rooms where far from the parking and not friendly for older people the staff didn't know how to assist, the hotel wants the patrons to support the restaurant but don't know how to help older people who battle to walk to to get from a bottom room (65) to the restaurant and the next day to attend a paid breakfast sadly the but also great action by the staff when a agresif and very villains situation killed a beautiful Sunday breakfast (hope the culprit is paying for that, there where small children and a baby what IA ashamed situation hope he is band forever and Orion hotels will announce it as it surly had an negative effect on the children our boy didn't want to eat his breakfast anymore 😒😒😒😒

2026-06-15 • via Nuitee
A
Abigail • family_with_children • za
2
Pros:

The property was fine.

Cons:

Right to reserve admission is not only for the comfort of staff but for the safety and security of your clientele. Allowing admission to someone so drunk and keeping clients out of sleep due to the disturbance was bad enough but when the same client caused a scene, breaking crockery etc in the restaurant threatening to kill the catering manager in front of guests some of them young children, that is beyond the pale. Just like him, I was a paying guest who follow all rules and behaved accordingly but my stay was ruined due to the fact that he was allowed to stay and be disrespectful to all your guests by his behaviour. So disappointed in the decision makers here.

2026-06-15 • via Nuitee
A
Asanda • solo_traveller • za
6
Pros:

The fire every night

Cons:

The bed was too hard, not confortable at all

2026-06-13 • via Nuitee
N
Nomasonto • solo_traveller • za
7
2026-06-09 • via Nuitee
G
gubeka • solo_traveller • za
6
There is no fridge nor microwave in the room or dstv or at least a smart tv so we can use our log in for Netflix etc
Pros:

Clean well maintained

Cons:

There isn’t much that one can do

2026-06-08 • via Nuitee
C
Cindy • couple • za
10
Amazing
Pros:

Clean and comfortable, easy to find. Friendly staff

Cons:

N/A

2026-06-07 • via Nuitee
D
Donovan • extended_group • za
10
2026-06-07 • via Nuitee
E
Eunice • solo_traveller • za
5
Pros:

I only enjoyed the breakfast.

Cons:

The bed was not what I asked for. They used two single bad to make double bed and it wasn't comfortable.

2026-06-07 • via Nuitee
N
Nandipha Mabaso • solo_traveller • za
10
2026-06-04 • via Nuitee
N
Nzuza • solo_traveller • za
7
Pros:

Service
Stuff
Food
Security

Cons:

They're need to provide more equipment in the room like bins, plate for food, microwave and telephone to communication with a receptionist.

2026-06-03 • via Nuitee
M
Mafojane • couple • za
1
2026-06-03 • via Nuitee
G
Goncalves • extended_group • za
8
2026-06-03 • via Nuitee
M
Mimi • solo_traveller • za
10
2026-06-01 • via Nuitee
M
Mvmoreana • couple • za
4
Moderate rating
Pros:

Honestly what I like the most was the friendly staff who were following orders, when we complained they lessened to us and offer to assist or make our stay comfortable, thank you to Sis Patricia for going over and beyond.

The food was great.

The sheet was excellent.

But the picture we sold online and reality of the venue is not the same. The room was too small we felt squashed, no space for movement, I think this is designed for school camps for scholars not adults.
The reception gave us the key without being activated, then the lights were not on I literally wanted to cancel the booking but the lady at reception spoke friendly to us and we decided to stay nonetheless.

Pictures are not giving true reflection of the venue. No activities on side, maybe they can consider warm pool and a little bit of hiking trails for starters

Cons:

1. The size of the room
2. The fact that there are no activities
3. No carpets on the floor
4. No couches
5.Bar fridge

2026-06-01 • via Nuitee
M
mokgobola • solo_traveller • za
8
2026-05-31 • via Nuitee