Mala Garden Resort and Spa

Hotels
8 (394 reviews)
Gili Trawangan , Gili Trawangan , id

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Value for money
Cons:
Cleanliness issues
Limited food options

Categories

Cleanliness
6.33
Concerns about unclean facilities and maintenance issues.
Service
9.3
Staff were beyond helpful and accommodating.
Location
9.34
Great location directly on the beach with beautiful surroundings.
Room Quality
7.29
Rooms were basic, but some were large and generally nice.
Amenities
7.82
Amenities were decent but lacking in some areas.
Value for Money
8.78
Good value considering the service and location.
Food and Beverage
6.83
Breakfast options were limited and of low quality.
Overall Experience
8.3
Overall a good experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-01 23:36

Property Description

Tropical Beachfront Escape
Escape to paradise at Mala Garden Resort and Spa on the stunning Gili Trawangan island. Enjoy the outdoor swimming pool, private beach area, and free WiFi throughout the property.

Comfortable Rooms and Scenic Views
Relax in air-conditioned rooms equipped with modern amenities like a personal safe, mini fridge, and private bathroom with shower facilities. Some rooms even feature a bathtub and direct pool access, offering ultimate luxury.

Convenient Location and Exceptional Service
Explore nearby attractions like the Shark diving spot and surfing area, with the main promenade just a short walk away. Let our friendly staff assist you with bike rentals, airport transfers, and organizing exciting activities. End your day with a delicious breakfast and room service options available.

Book your tropical getaway at Mala Garden Resort and Spa now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LOP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for Rp 200,000 per person per night when using an existing bed.
    Children up to and including 11 years old stay for Rp 200,000 per person per night when using an available extra bed.
    People 12 years old and over stay for Rp 350,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 394 reviews
Cleanliness: 6.33
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 6.83
Overall Experience: 8.3
B
Bouyirdane • extended_group • au
9
2026-05-18 • via Nuitee
S
Stephanie • couple • de
9
Pros:

The location is very good! The breakfast had many options, the staff extremely friendly and helpful.
The room is very big, modern and clean.

Cons:

-

2026-05-17 • via Nuitee
M
Mohammad • couple • sy
10
2026-05-15 • via Nuitee
M
Marek • solo_traveller • de
10
Pros:

Die Unterkunft ist etwas entfernt vom Trubel am Hafen. Für uns jedoch optimal. Mit den Fahrrädern, die wir umsonst vom Hotel bekamen konnten wir in 15 Minuten zum Hafen fahren und waren mitten im Geschehen. Das Personal war super hilfsbereit. Die Poolvilla war top.

2026-05-15 • via Nuitee
P
Patryk061 • solo_traveller • pl
10
2026-05-03 • via Nuitee
O
Olga • extended_group • ua
1
После возврата денег на карту, сумма была не в полном размере. Такие отели необходимо наказывать.
Pros:

Ничего

Cons:

Мы были уже в дороге, когда отель отменил заказ. Хотя заказ был с полной оплатой, которая прошла еще летом (более 6 месяцев назад). Ни помощи, ни рекомендаций от отеля мы не получили. Отель в действительности закрыт, но не сообщил заранее, создав сильный стресс для нас. Спасибо booking.com, компания дала полную поддержку.

2026-04-16 • via Nuitee
V
Victoria • couple • gr
9
Value for money
Pros:

I would come back as they informed us that they will renovate it!The team was great , the place on the island is amazing.As for the room it was ok - a bit basic & noisy as they were doing renovation but actually we did not had any issues!Everything was nice and value for money!

Cons:

Breakfast - not enough options , not good quality

2025-11-07 • via Nuitee
M
Munckton • family_with_children • au
9
Very happy with the hotel and island as a whole.
Pros:

The staff were beyond helpful.

Cons:

There were some mozzies in the room but nothing that spray couldn't sort out.

2025-11-03 • via Nuitee
• solo_traveller • gb
10
Excellent hotel, lovely grounds, excellent room
Pros:

Absolutely great hotel, directly on the beach, staff couldn't do enough to help you, the rooms were lovely and really big. loads of curtains so they were really bright. The bathroom was beautiful. Big fan of this place

Cons:

Nothing

2025-11-02 • via Nuitee
E
Emma • extended_group • de
7
Cons:

Das frühstück war mittelmäßig und es gab auf dem Zimmer kein WLAN.

2025-10-30 • via Nuitee
G
Genevieve • family_with_children • be
7
Magnifique hôtel, malheureusement pas entretenu.
Pros:

Cet hôtel a tout pour être magnifique, malheureusement il n'est absolument pas entretenu, du coup tout est vétuste: le mobilier, la plomberie, l'électricité, les équipements, le linge de maison, les abords,... tout! Pourtant il y a un potentiel énorme! La piscine est magnifique, la plage aussi. Nous avions la villa avec piscine privée, elle est superbe, mais plein de trucs cassés ou abîmés, de la mousse dans la salle de bain, les plantations qui se meurent... Bref, nous avons malgré tout passé un très bon séjour, le personnel est adorable et il y a plein de beaux spots à proximité. Pour aller de l'hôtel au port, il faut prendre une calèche (8€ max 3 pers), c'est fun. Possibilite aussi de louer un scooter électrique (10€/24h). Le petit déjeuner est très correct et peut se prendre à la plage.

Cons:

La vétusté des installations, vraiment dommage.
Notre piscine était sale et verte à notre arrivée mais a été nettoyée le lendemain.

2025-10-30 • via Nuitee
M
Maria • extended_group • es
9
Pros:

Muy hermoso todo y la gente un encanto pero al lugar si le falta un pocp de encanto. La cama una delicia!

2025-10-29 • via Nuitee
J
julie • family_with_children • fr
7
Pros:

L'emplacement est calme .
L'accueil est très chaleureux
La vue

Cons:

Propreté
Manque d'équipement dans la cuisine

2025-10-29 • via Nuitee
A
Attila • family_with_children • hu
9
2025-10-28 • via Nuitee
Z
Zachary • extended_group • au
10
2025-10-26 • via Nuitee
H
Harald • family_with_children • at
2
Eine einzige Enttäuschung
Pros:

Die Bemühungen des Personals aus den schlechten Gegebenheiten doch noch das Beste zu machen. Sie haben mir dabei echt Leid getan. Dafür gab's 2 Punkte, ansonsten wären es nur einer gewesen.

Cons:

Ein Eigentümer der Fotos online stellt in denen ein wunderschönes Resort dargestellt wird. Jedoch investiert er anscheinend schon länger nichts mehr, da er ja im November saniert, bringt mir halt leider nichts wenn ich im Oktober da bin. Und dass sein Hotel günstiger ist als die anderen, ist noch lange keine Rechtfertigung dafür, dass die Bilder so weit von der Realität entfernt sind.
Was hat konkret nicht gepasst?
Die Liegen am Strand waren einfach nur ekelhaft, da würde ich mich im Leben nicht drauflegen, genau so die Liegepölster im Pool. Nur ein Teil des Strands vor dem Resort wird genutzt, der andere Teil sieht aus wie eine Müllhalde. Abgeplatzter Putz, Großbaustelle genau nebenan. Die Frühstückspancakes waren eine Fertigmasse, in weitaus günstigeren Hotels auf Bali waren die ausnahmslos besser.
Fakt ist: Wir haben nach der ersten Nacht ausgecheckt und uns was anderes gesucht. Bis jetzt haben wir noch kein Geld zurück bekommen.
Was mich aber am meisten nervt ist die Frage wie solch ein Ort zu so einer Bewertung auf Booking kommt?

2025-10-25 • via Nuitee
A
Arzu • couple • nl
9
Pros:

The staff was amazing and very private large rooms

2025-10-20 • via Nuitee
N
Nicola • extended_group • za
8
A wonderful weekend with family. I would certainly reccommend this accommodation for comfort a value for money
Pros:

The rooms were really spacious and beds very comfortable. We had a unit with a private pool and patio which was really great for my family.
The staff are so friendly and very helpful, nothing is too much for them. The hotel is right on the beach .

Cons:

The mosquitoes were a real problem even though there were mosquito repellent machines in our bedrooms. The breakfast were very average. The fruit juices were great.

2025-10-20 • via Nuitee
N
Nicola • extended_group • za
8
Wonderful position on the beach, spacious interiors with good quality linen and mattress. and comfortable
Pros:

Spacious, on the beach, wonderful staff

Cons:

Mosquitoes in the bedrooms. The foliage outside needs to be sprayed. The kitchen was not adequately equipped.

2025-10-20 • via Nuitee
F
Frands • couple • dk
8
2025-10-19 • via Nuitee