PLAZA Premium Parkhotel Norderstedt

Hotels
8.5 (2521 reviews)
Buckhörner Moor 100 , Norderstedt , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
7.25
Room cleanliness was lacking as reported issues with dust and mildew were mentioned.
Service
8.75
Most guests reported friendly staff, although there were some complaints about service at the front desk.
Location
9.25
Guests found the location to be very central and convenient for accessing public transport and attractions.
Room Quality
8.25
Rooms were generally well-rated for size and comfort, but some minor maintenance issues were noted.
Amenities
8.75
The hotel offered a good range of amenities that guests appreciated overall.
Value for Money
7.75
Several guests felt the price did not match their experience especially regarding service and room condition.
Food and Beverage
9.25
Breakfast received high praise for variety and quality, providing an excellent culinary experience.
Overall Experience
8.75
Overall, the experience was positive with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:40

Property Description

Comfortable Accommodation

The Park-Hotel Norderstedt offers comfortable guest rooms in a green and central location. Start your day with a delicious breakfast buffet before exploring the nearby shopping opportunities in Norderstedt city centre.

Convenient Location

With close proximity to public transport connections and the A7 motorway, reaching Hamburg's city centre is a breeze from this hotel. Additionally, being just a short drive away from Hamburg Fuhlsbüttel Airport makes traveling hassle-free.

Relaxing Amenities

Unwind after a busy day at the cosy hotel bar, perfect for a relaxing evening. Take advantage of the peaceful surroundings and convenient facilities during your stay at Park-Hotel Norderstedt.

Book your stay now at Park-Hotel Norderstedt for a relaxing and convenient experience in Norderstedt!

Important information:

If you plan to arrive after 6 pm, please contact the hotel in advance.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2521 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 8.25
Amenities: 8.75
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.75
K
Katarzyna • solo_traveller • pl
8
2026-05-30 • via Nuitee
M
Marcel • couple • de
8
2026-05-28 • via Nuitee
A
Amichai • solo_traveller • il
8
2026-05-28 • via Nuitee
M
Mathias • couple • de
5
Für 2 Nächte ok.
Cons:

Das Zimmer war nur oberflächlich gereinigt. Im Bad waren die Fugen kaputt, hinter der Tür im Bad waren Haare vom Gast zuvor.

2026-05-27 • via Nuitee
T
Torsten • solo_traveller • de
9
2026-05-27 • via Nuitee
S
Sabrina • solo_traveller • de
8
Ich freue mich immer auf den Ausklang am Abend in der Sauna
Pros:

Ich finde es schön, am Abend dem Tag in der Sauna ausklingen zu lassen. Es steht immer Wasser bereit.
Das Frühstück lässt keine Wünsche offen und das Personal ist sehr freundlich.

Cons:

Das Zimmer war nicht wie gewohnt sauber, die Dusche müsste grundgereinigt werden und die Duschbrause erneuert werden.
Ich hatte im Vorhinein ein Zimmer angefragt, welches leider nicht am Tag der Anreise zu Verfügung stand.

2026-05-27 • via Nuitee
• solo_traveller • de
4
Zu teuer für das, was geboten wird
Cons:

Keine Klimaanlage! Frühstück war ok, aber für den Preis erwarte ich mehr

2026-05-26 • via Nuitee
B
Benjamin Qvistgaard • solo_traveller • dk
8
2026-05-26 • via Nuitee
V
Violeta • family_with_children • de
6
Für den Preis haben wir schon wesentlich bessere Unterkünfte gehabt.
Pros:

Das Zimmer ist sehr schön groß das einzige was schlecht ist der Kosmetik Spiegel ist zu hoch montiert.

Cons:

Das Frühstück ist miserabel.

2026-05-26 • via Nuitee
V
Valérie • solo_traveller • fr
10
2026-05-25 • via Nuitee
P
Petra • couple • de
8
2026-05-25 • via Nuitee
M
Myrna • couple • ca
9
A really nice stay
Pros:

After a long journey, the room was a welcome place to rest. Our luggage did not arrive with us, but the staff was able to provide some basics until our luggage was reunited with us. Breakfast was superior, with many choices of breads, cheeses, muesli, yogurts, condiments and machine coffee. We arrived by taxi on arrival in the city, and then used the underground for our remaining time in Hamburg. The subway was located about a 5 minute walk, most of which was through a beautiful park.

2026-05-24 • via Nuitee
H
Hansjoachim • couple • de
7
Angenehmer Aufenthalt mit Hindernissen
Pros:

Das Zimmer war angenehm groß und gut eingerichtet. Die Lage zum Park.

Cons:

Die Matratzen waren viel zu weich. Am zweiten Tag sprang die Sicherung raus, als wir den Wasserkocher an machten. Bei einem mitreisenden Ehepaar trat das gleiche Problem auf. Sie mussten aufgrunddessen das Zimmer wechseln.

2026-05-24 • via Nuitee
A
Arvid • couple • no
8
2026-05-23 • via Nuitee
B
Benjamin • solo_traveller • dk
8
Für einen zwischen Stop sehr gut
Pros:

Der Park war ganz gut zum Gassi gehen und die Geschäfte waren in der Nähe

Cons:

Die Lautstärke im Frühstücksraum. Der Frühstücksraum war zu klein. Nachfüllen der Speisen hat teilweise sehr lange gedauert

2026-05-23 • via Nuitee
C
Christian • solo_traveller • de
8
Sehr gutes Hotel am Park gelegen. Hunde freundlich
Pros:

Die Zimmer waren groß und ruhig und gut ausgestattet. Das Frühstück war lecker. Preis-Leistungs-Verhältnis ist okay.

Cons:

-

2026-05-22 • via Nuitee
J
Jeffrey • couple • nl
9
2026-05-21 • via Nuitee
T
Torsten • solo_traveller • de
10
2026-05-20 • via Nuitee
K
Kerstin • solo_traveller • de
10
Außergewöhnlich gut
Pros:

Außergewöhnlich freundliches Personal, sehr saubere und schöne Zimmer. Zentral an der U-Bahn-Station Norderstedt Mitte. Danke sehr ♥️👍

2026-05-19 • via Nuitee
R
Reinhard • couple • de
10
Sehr zufrieden ,wir kommen wieder.
Pros:

Frühstück war gut alles, vorhanden.

2026-05-19 • via Nuitee