Hotel Matão By Mercure

Hotels
•
Mercure
9 (148 reviews)
Avenida Baldan, 1900. Olivio Benassi , Matão , BR
+55 16 3384-9434

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Attentive service
Good location
Varied food options
Cons:
Slippery bathroom floor
Basic gym
Uncomfortable bed

Categories

Cleanliness
8.46
The rooms were reported as clean and well-arranged.
Service
9.93
Exceptional service reported, with staff being described as educated and attentive.
Location
9.47
Good location noted in multiple reviews.
Room Quality
8.92
The room quality was mostly praised, but had some concerns regarding bed comfort.
Amenities
7.95
Basic amenities available; however, the gym is lacking and investment in more amenities is suggested.
Value for Money
8.41
Some concerns raised regarding pricing, especially in relation to amenities.
Food and Beverage
9.46
Breakfast and beverage options were mentioned positively.
Overall Experience
9.43
Overall satisfaction expressed in multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:03

Property Description

Luxurious Accommodation
Hotel Matão By Mercure offers elegant 4-star rooms with modern amenities including free WiFi and air-conditioning. Each room comes with a private bathroom, TV, and a safety deposit box for your convenience.

Relaxation and Dining
Unwind at the hotel's sauna or enjoy a meal at the on-site restaurant serving delicious Brazilian cuisine. Special dietary needs are catered to with vegetarian and gluten-free options available upon request.

Convenience and Service
With a fitness centre, sun terrace, and business centre, Hotel Matão By Mercure ensures a comfortable stay for all guests. The multilingual staff at the 24-hour front desk are ready to assist you with any needs during your visit.

Book now for a memorable stay at Hotel Matão By Mercure!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 148 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
F
Flavio • extended_group • br
10
2026-09-11 • via Nuitee
D
dos santos barros • solo_traveller • br
9
2026-09-07 • via Nuitee
A
Alves • solo_traveller • us
8
Very good stay at Matao
Pros:

Breakfast was very good, with a plenty of options

Cons:

Eletric shortage during the night

2026-08-31 • via Nuitee
G
Gonzalez • solo_traveller • br
9
Pros:

Café da manhã

Cons:

Problemas con TV

2026-08-25 • via Nuitee
N
Nayara • solo_traveller • br
10
2026-08-25 • via Nuitee
P
PAULO EDUARDO DA • solo_traveller • br
8
Foi boa
Pros:

Tamanho dos quartos e limpeza

Cons:

Só deixam uma toalha de banho nus banheiros. Se você toma dois banhos, tem que usar toalha molhada.

2026-08-09 • via Nuitee
R
Reis • family_with_children • br
5
Apesar das observações da para passar a noite!
Pros:

Fiz reserva para um casal e uma criança ! Qdo cheguei no hotel fui informada que não havia acomodação para três ! Meu filho dormiu no colchão no chão!

Cons:

Cobertor muitíssimo fino! Passei frio!

2026-08-04 • via Nuitee
E
Ellen • solo_traveller • br
10
2026-08-02 • via Nuitee
E
Ellen • solo_traveller • br
10
2026-08-02 • via Nuitee
R
Roberto • solo_traveller • br
9
2026-07-21 • via Nuitee
G
Gabriela • solo_traveller • br
10
Ótimo custo benefício
Pros:

Localização muito boa, quarto e cama confortáveis, diversidade no café da manhã, e um ambiente muito limpo. Empatia do staff, que atenderam o pedido de early check-in, prontamente.

Cons:

Não nos atrapalhou, porque não estava chovendo, mas seria melhor se tivessem uma garagem coberta.

2026-07-13 • via Nuitee
W
Welington • couple • br
10
2026-07-02 • via Nuitee
J
José Pondeleki • solo_traveller • br
10
2026-06-29 • via Nuitee
A
arthur goderico • solo_traveller • br
10
2026-06-21 • via Nuitee
C
Carlos • solo_traveller • br
6
Pros:

Location

Cons:

Night shift people, room maintenance

2026-06-12 • via Nuitee
P
Paulo • family_with_children • br
8
Tudo certo, mas sempre pode melhorar
Pros:

Atendimento, quartos.

Cons:

Café da manhã poderia ser melhor pelo valor cobrado.

2026-06-11 • via Nuitee
A
Aline Natalia • solo_traveller • br
10
Cons:

A única coisa que não gostei foi do colchão não ser tão firme.

2026-06-08 • via Nuitee
Z
Zeino • family_with_children • br
10
2026-06-07 • via Nuitee
A
Ana • solo_traveller • br
10
Pros:

Café da manhã pode melhorar . Mas valeu!🥰😍😘

Cons:

Tudo bom

2026-06-07 • via Nuitee
G
Galli • couple • br
8
2026-06-01 • via Nuitee