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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Outdoor furniture
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Picnic area
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Wine/champagne
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Delivered food - securely covered
Review Highlights
Categories
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Property Description
Central Location and Scenic Views
Experience the charm of the 4-star Imperial Hotel situated in the heart of Barnstaple, with picturesque views of the River Taw.
Dining Options and Culinary Delights
Indulge in exquisite dining choices at our formal restaurant offering delectable 2 and 4-course dinners, or opt for a more casual experience at Colours Bar and terrace lounge.
Convenient Amenities and Nearby Attractions
Enjoy complimentary parking and a short 10-minute drive to the stunning North Devon coast. Explore the historic village of Clovelly and the enchanting Lynton and Lynmouth coast, just a stone's throw away.
Book your stay now at the Imperial Hotel for a memorable and relaxing getaway.
Please note that the hotel has a preferred dress code of no sportswear, t-shirts or ripped denim in the Arlington Restaurant after 18:30. Casual dining is available in the Colors Bar.
Please note a selection of the hotel's rooms are located within the grounds of the hotel in its Rivercourt Building and are accessed via a separate entrance. Also if you would like to bring a dog please call the hotel to discuss room types.
Please note children are charged at £15 per child per night and this is not included in the total cost. Also if you would like to bring a dog please call the hotel to discuss room types.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location and style
No coffee machine in our room
The hotel is a lovely establishment in a wonderful location by the river and within easy access to the town centre.
Prior to booking we knew it was a small room which was comfortable with a large bathroom. However, the room allocated was in the annex across the car park from the main building. The downside was that access to our room was up two flights of stairs. The bottom flight was steep but OK. However, the second shorter flight was much steeper. My wife who is 82 has pins in both femurs had difficulty climbing the second flight. We mentioned this to reception but claimed the hotel was full but she would make a note of her difficulty.
We understand difficulties like this occur but mentioned to the receptionist that access to the room was not listed as unsuitable for people with difficulties climbing stairs when we booked the room.
We believe in future this should be made clear by Booking.com.
We often found it difficult to park our car in the car parks due to spaces allocated to electric vehicles, disabled spaces and a bus parked in the rear car park. Fortunately, my wife has good walking movement which does not qualify her for a disabled badge.
However, apart from the above we had a wonderful time and should we return to the Imperial Hotel we will book a more suitable room.
Attitude of staff, all exceptional
Nothing
The property is well maintained and close to local amenities
Great location. Friendly staff
Rooms were a little hot . But manageable
What a beautiful old world hotel, luxurious charm, service superb, food delicious, rooms were comfortable , clean and big enough , we did received a complimentary upgrade. Parking free with no issue.Location was perfect to wander this lovely old market town .
Upstairs rooms overly hot
Road sweepers and extractor fans noisy in the mornings
Bathroom shower tired looking
Excellent hotel, up graded to a delux room. Good location in centre of town with good parking. Room very clean, bed comfortable, lovely breakfast. All staff helpful and very friendly.
None
Lovely hotel. Nice staff and all dressed in uniform. Great facilities and Electric parking
Location and ample parking
The riverbank setting is beautiful and this grand old hotel was festooned in flowers. The staff were all very helpful and professional. There was a lift to our accessible disabled-friendly room. The ensuite wet room was amazing. The twin beds were comfy. The food was delicious and beautifully presented.
I couldn’t find any faults. If we had had a large powered wheelchair it might have been a bit tight in the lift, but that didn’t apply.
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