Niagara Crossing Hotel and Spa

Hotels
8.5 (1685 reviews)
100 Center Street , Lewiston , us
+1 716-754-9070

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Limited parking
Uncomfortable beds

Categories

Cleanliness
7.71
Some reviews mentioned outdated rooms and a need for deeper cleaning.
Service
9.18
Friendly and accommodating staff noted in multiple reviews.
Location
9.22
Great location with beautiful views and proximity to attractions.
Room Quality
8.17
Rooms noted as spacious, but some issues with beds and discomfort.
Amenities
8.2
Good amenities including a fireplace and breakfast, but some lacking.
Value for Money
8.66
Good rates and overall satisfaction with value received.
Food and Beverage
8.21
Decent breakfast options, but some small complaints about variety.
Overall Experience
8.68
Generally positive feedback with mentions of returning in future.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:18

Property Description

Luxurious Accommodation
Experience a stay at Niagara Crossing Hotel and Spa, where each air-conditioned room is equipped with modern amenities such as a flat-screen TV, coffee maker, and electric fireplace.

Scenic Riverside Location
Enjoy breathtaking views overlooking the Lower Niagara River, with convenient access to the charming shops and restaurants along center street, all within walking distance from the hotel.

Convenient Amenities
Take advantage of free WiFi, pet-friendly rooms, and complimentary private parking during your stay. Plus, our 24-hour front desk is always ready to assist you, ensuring a seamless and enjoyable experience.

Ready to elevate your travel experience? Book your stay at Niagara Crossing Hotel and Spa now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAG

Location

Guest Reviews

8.5
Based on 1685 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 8.21
Overall Experience: 8.68
P
Patricia • family_with_children • us
10
2026-08-28 • via Nuitee
B
BRENDA • solo_traveller • us
10
2026-08-27 • via Nuitee
P
Paul • couple • us
10
2026-08-26 • via Nuitee
R
Roberto • couple • it
9
Posto incantevole
Pros:

Bellissima struttura situata in riva al Niagara. Camera e bagno molto ampi, puliti. Ottima insonorizzazione. Letto comodo. Buona colazione a buffet, sia salata che dolce, anche con prodotti freschi. Noi abbiamo sempre trovato parcheggio o nel cortile interno oppure nel parcheggio pubblico gratuito di fronte all'hotel. In bagno ci sono sia la doccia che la vasca idromassaggio. Ottimo rapporto qualità/prezzo.

Cons:

Il wifi in camera non funziona molto bene. La doccia è priva di doccino e inoltre il getto d'acqua parte sempre con acqua fredda (il miscelatore regola in contemporanea la temperatura e la potenza).

2026-08-26 • via Nuitee
T
Tyler • couple • us
9
Incredible location and experience but keep the lights on and the Jacuzzi hot
Pros:

We loved the location, the staff, and the Riverview Suite was spectacular. Everything was clean and well presented. Staff attitude was very friendly and helpful.

Cons:

The lights in front of the hotel entrance (drive-through)were not on at night. This was strange. The Jacuzzi in the health spa was working, but cold. Why would there be a jacuzzi if it is not hot?

2026-08-26 • via Nuitee
R
Richard • solo_traveller • us
9
Cons:

The view, the bathroom sink was too small to apply makeup...should have a counter

2026-08-25 • via Nuitee
J
Jane • extended_group • us
8
Niagara Crossing is a great place to stay!
Pros:

Easy to access from a main road

Cons:

The parking was limited, and it was a bit dark walking from the lower parking lot at night, up the set of stairs to the area in front of the hotel. Additionally, some of the outlets in the room didn’t work.

2026-08-25 • via Nuitee
T
Turner • solo_traveller • us
10
Pros:

Great location, easy walk to restaurants

Cons:

Stand up shower stall was very small

2026-08-24 • via Nuitee
T
Tamara • couple • us
8
2026-08-24 • via Nuitee
A
Anja • couple • us
8
2026-08-23 • via Nuitee
C
Colleen • solo_traveller • us
10
Beautiful stay & would visit again
Pros:

Location & very friendly staff

Cons:

Didn’t like my room key deactivating if near cell phone or key fob. Us women put everything in our purse & even when I put key away in other compartments it still deactivated
Also bathroom could be cleaner … mold in ceiling etc. but overall enjoyable

2026-08-22 • via Nuitee
B
Brandy • couple • us
10
2026-08-22 • via Nuitee
A
Adrian • family_with_children • mx
9
Pros:

Todo estuvo excelente. El desayuno fue el punto débil (no estuvo malo), pero tampoco estuvo excelente. Un típico desayuno continental con waffles, unos yoghurts y cafe.

2026-08-21 • via Nuitee
M
Mark • couple • us
7
Beautiful hotel & staff. Request 4th floor rooms.
Pros:

Location ! Beautiful views of the river and easy walk into town. Very helpful staff.

Cons:

Ceilings ! 3rd floor room can hear every movement of the people above.

2026-08-21 • via Nuitee
K
Kathryn • couple • us
8
We loved we could walk to everywhere, nice area
Pros:

Location was great!!! Clean, breakfast included

Cons:

Parking was a little scarce. Parked down some stairs across the street

2026-08-17 • via Nuitee
J
James • couple • us
9
2026-08-16 • via Nuitee
T
TERRY D • couple • ca
7
Pros:

Location near artpark

Cons:

room on 3rd floor could hear everything above on fourth floor. would take 4th floor next time or not go

2026-08-15 • via Nuitee
G
Gretton • couple • us
9
Only there for one night but want to go back
Pros:

Location

Cons:

Parking

2026-08-14 • via Nuitee
P
Paul • couple • us
8
2026-08-14 • via Nuitee
D
Diane • family_with_children • us
10
I love staying at Niagara Crossing Hotel & Spa. I look forward to returning every year & always have a wonderfu
Pros:

Conveniently located. Loved my room. Excellent mattress. Wonderful breakfast! Very clean & pleasant decor.

2026-08-13 • via Nuitee