Palm Beach Hotel

Hotels
7.5 (2191 reviews)
1118 Gold Coast Highway , Gold Coast , au
+61 7 5534 2188

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Unpleasant smells
Noise disturbances

Categories

Cleanliness
6.71
Rooms reported as clean but smells and issues with bathrooms noted.
Service
8.18
Staff were described as very helpful and accommodating.
Location
8.22
Proximity to the airport, beach, and local amenities highlighted as a pro.
Room Quality
6.67
Rooms were basic with some complaints about noise and amenities.
Amenities
7.2
Basic amenities available, but some complaints regarding the shared bathroom.
Value for Money
7.66
Affordable pricing for the location despite some shortcomings.
Food and Beverage
8.21
Good options nearby including restaurants and supermarkets.
Overall Experience
7.18
Overall adequate experience for the price, especially for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:30

Property Description

Prime Location near the Beachfront
Located just 300 metres from the beach, Palm Beach Hotel offers easy access to sandy beaches and is a short drive from Gold Coast Airport.

Diverse Accommodation Options
Choose from self-contained apartments, private rooms, or dormitory rooms at Palm Beach Hotel. Enjoy shared facilities like bathrooms, a lounge area, and laundry services, with complimentary towels and linen provided.

Convenient Amenities
Indulge in delicious meals at the on-site restaurant, stay connected with free WiFi, and park hassle-free with complimentary on-site parking. Explore nearby attractions like Pacific Fair Shopping Centre and Surfers Paradise within a short drive.

Book your stay at Palm Beach Hotel now for a relaxing beachside getaway with excellent amenities.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

You must show a valid photo ID upon check in.

Please note that this property is accessible by stairs only. It does not offer disabled access facilities and there are no ground floor rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2191 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 7.18
M
mary • solo_traveller • au
10
2026-07-23 • via Nuitee
M
Manukau • family_with_children • au
10
I would definitely book here again
Pros:

Location was perfect for our needs, staff were so friendly and accommodating, room was clean and tidy, bathroom facilities were top notch

2026-07-20 • via Nuitee
K
Katie • family_with_children • au
10
Had a great time, was good value for money, food down stairs was good, very happy with the food and drink vouchers too
Pros:

Easy to find, everything was close by

Cons:

N/A

2026-07-20 • via Nuitee
R
Rebecca • family_with_children • au
6
Overall, met our needs and would stay again.
Pros:

Room clean, great location to the local skate park and restaurants and beach. Cleaning staff were super friendly and accommodating.

Cons:

Road noise and building works were a little loud but probably the quietest room given the pokies out the back!

2026-07-19 • via Nuitee
A
Adam • solo_traveller • au
8
2026-07-19 • via Nuitee
D
Debbie • family_with_children • au
1
Fabulous if meth chic is your aesthetic
Pros:

The bar staff were friendly

Cons:

Everything. Arrived at 5pm, after driving from Sydney to 10 hours with two teenage girls. I had indicated on my check in that this was our arrival time. We couldn’t get in the accommodation. The bar staff radioed through to a manager who rudely told her we had to wait an hour. Which we did. We were then taken upstairs to the reception where we were greeted by a half naked man bouncing around the kitchen area and looked methed to the eye balls. We then had to call the reception number - twice: I could hear the phone ringing behind the shutters. Eventually we were checked in and told we had to wait because a drunk indigenous woman wouldn’t leave and was being aggressive and the police had to be called. Meanwhile, meth man circled in and out around my kids. We went to the room where my kids told me they were too afraid to go to the bathroom or showers - and to be fair there’s no way on the planet I would have felt safe letting them. So we left and I booked somewhere else. I contacted booking.com for a refund as this place is absolutely jog safe for minors and the hotel has just ghosted them. So that’s super fun. Hopefully my money had been put towards some rehabilitation services

2026-07-19 • via Nuitee
E
Emily • solo_traveller • au
9
2026-07-18 • via Nuitee
D
David • family_with_children • au
3
2026-07-18 • via Nuitee
A
Anthony • couple • au
6
Satisfactory. Staff made it better.
Pros:

Convenient location

Cons:

Exposed car park.

2026-07-17 • via Nuitee
G
Gerard • solo_traveller • au
8
2026-07-16 • via Nuitee
P
Phoebe • couple • au
8
Great stay for a couple of nights
Pros:

Great value in a convenient location. Staff are friendly, bathrooms are very clean and well-outfitted. Surrounded by stores and restaurants (including a Coles), quick walk to the beach, and easy to catch a bus downtown.

Cons:

Air is a bit musty, would be nice to have a second microwave.

2026-07-15 • via Nuitee
J
Jerin • solo_traveller • au
10
Awesome
Pros:

The toilets were super clean and rooms were very comfy.

2026-07-15 • via Nuitee
W
Wendy • solo_traveller • au
7
Pros:

Friendly staff, especially the female house keeper who helped me with my bag down the stairs.
She was always happy while doing her job of a morning.

Cons:

That I couldn't open a windows for fresh air. Don't really like air conditioning.
Even though I knew there would be no lift to assist me with my luggage up to my room.
A lift would be helpful.
Lucky for me a friendly local gentleman carried my bag up the flight of stairs.

2026-07-14 • via Nuitee
S
Silva Nunes • extended_group • br
7
2026-07-13 • via Nuitee
C
Conway • solo_traveller • au
1
2026-07-13 • via Nuitee
C
Carlos • solo_traveller • au
7
Pleasant, and affordable, the facilities and rooms were clean and well kept.
Pros:

close to beach, clean, and good for short stays.

Cons:

found the room lacked airflow, but can leave door ajar and fan on.

2026-07-12 • via Nuitee
S
Sharon • couple • au
7
Pros:

It was clean and in a great location.

Cons:

TV remote didn’t work and no balcony so really just a space to sleep.

2026-07-11 • via Nuitee
N
Navarro • couple • au
8
Clean toilet and shower, comfortable, cool ac
Pros:

Clean toilet and shower

Cons:

Price

2026-07-09 • via Nuitee
A
Adrian • couple • au
1
We did not stay here. Watching out for the refund
Pros:

Location

Cons:

The first night was double booked so we were sent to another hotel.
The second night a double bed was not available. I was informed that the accommodation was being refunded

2026-07-09 • via Nuitee
B
Brenton • solo_traveller • au
8
2026-07-08 • via Nuitee