Palm Beach Hotel

Hotels
7.5 (2227 reviews)
1118 Gold Coast Highway , Gold Coast , AU

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Unpleasant smells
Noise disturbances

Categories

Cleanliness
6.71
Rooms reported as clean but smells and issues with bathrooms noted.
Service
8.18
Staff were described as very helpful and accommodating.
Location
8.22
Proximity to the airport, beach, and local amenities highlighted as a pro.
Room Quality
6.67
Rooms were basic with some complaints about noise and amenities.
Amenities
7.2
Basic amenities available, but some complaints regarding the shared bathroom.
Value for Money
7.66
Affordable pricing for the location despite some shortcomings.
Food and Beverage
8.21
Good options nearby including restaurants and supermarkets.
Overall Experience
7.18
Overall adequate experience for the price, especially for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:30

Property Description

Prime Location near the Beachfront
Located just 300 metres from the beach, Palm Beach Hotel offers easy access to sandy beaches and is a short drive from Gold Coast Airport.

Diverse Accommodation Options
Choose from self-contained apartments, private rooms, or dormitory rooms at Palm Beach Hotel. Enjoy shared facilities like bathrooms, a lounge area, and laundry services, with complimentary towels and linen provided.

Convenient Amenities
Indulge in delicious meals at the on-site restaurant, stay connected with free WiFi, and park hassle-free with complimentary on-site parking. Explore nearby attractions like Pacific Fair Shopping Centre and Surfers Paradise within a short drive.

Book your stay at Palm Beach Hotel now for a relaxing beachside getaway with excellent amenities.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

You must show a valid photo ID upon check in.

Please note that this property is accessible by stairs only. It does not offer disabled access facilities and there are no ground floor rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Location

Guest Reviews

7.5
Based on 2227 reviews
Cleanliness: 6.71
Service: 8.18
Location: 8.22
Room Quality: 6.67
Amenities: 7.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 7.18
J
James • family_with_children • au
4
Definitely very poorly managed with facilities in poor condition
Pros:

Location

Cons:

Manager was abrupt and rude
No remote in room, rubbish bin in dining area was overflowing with rubbish which presented as a health hazard, no body wash in men's bathroom, vanity sink had absolutely no water pressure. Very ordinary for the price charged for accommodation

2026-09-19 • via Nuitee
B
Blake • solo_traveller • au
2
Pros:

That it was clean. And the air-conditioning worked, well

Cons:

Couldn't get milk for coffee first day.... was treated poorly until the bloke in charge turned up.
Then the woman was all smiles and nicety.

2026-09-18 • via Nuitee
L
lucas • solo_traveller • au
2
Served a purpose
Pros:

It was close to where I needed to be

Cons:

The room smelt odd the entire time. The noise travelled through the entire room every time someone talked or opened and closed a door

2026-09-17 • via Nuitee
J
Jake • solo_traveller • au
7
2026-09-16 • via Nuitee
D
David • solo_traveller • au
9
a very happy stay
Pros:

I felt quite at ease with the room

Cons:

Walking up the steps to get to the main floor

2026-09-16 • via Nuitee
J
Jordan • solo_traveller • au
6
2026-09-14 • via Nuitee
A
Anthony • solo_traveller • au
6
My stay was satisfactory and good value.
Pros:

Convenient location. Good facilities at the pub downstairs.

Cons:

I could hear music playing til late night/early morning. It wasn’t coming from the hotel. It must’ve been coming from a neighbouring venue. I was in a different room on a previous stay and didn’t hear it. There wasn’t even a glass in my room.

2026-09-14 • via Nuitee
G
Guest • solo_traveller • au
9
2026-09-13 • via Nuitee
R
Robin • solo_traveller • au
8
2026-09-12 • via Nuitee
G
Giuseppe • solo_traveller • fr
8
Pros:

Clean

Cons:

Door handles noise at night

2026-09-11 • via Nuitee
B
BoNsTeR* • solo_traveller • au
9
Best value accommodation in Palm Beach!
Pros:

Location and price.

2026-09-11 • via Nuitee
J
James • solo_traveller • nz
7
I enjoyed my stay at Palm Beach hotel. Great location, and it was decent value for my money.
Pros:

Palm Beach hotel was great. Facilities were decent and the bed was comfy. I liked the AC on at all times which was nice. The room is a bit scruffy and quite outdated. However the value is pretty good for your length of stay (approximately 100-120 per night when I booked). located right across from Coles, this made food shopping quite easy. Lots of food places close by (only 5 minute walk) and the bistro at the bottom of the hotel was quite convenient, seemed like they had good deals and food too. Wish I got to try!. Bus stop was conveniently located 2-5 minute walk down the road, and tram wasn't too far of a commute. Palm beach itself was very nice.

Cons:

I didn't like how the room was quite dirty. Walked in there was a used cotton bud under the sink, and it was obvious the floor had not been vacuumed. The window also didn't open. Lucky there was AC but say goodbye to fresh air because you won't get any of that in your room. I also found it odd having a standalone sink in my room, but it kind of worked as I was able to brush my teeth in my room. There was unfortunately no kitchen. Only a microwave, kettle and communal fridge. The furniture is quite outdated and used, but I guess you get what you pay for.

2026-09-10 • via Nuitee
P
Phillip • solo_traveller • au
10
Loved it.
Pros:

Everything met my expectations and beyond

Cons:

Nothing i didnt like.

2026-09-08 • via Nuitee
S
Sam • solo_traveller • au
10
2026-09-07 • via Nuitee
S
Saban • solo_traveller • nz
2
Good location right near beach but fuck I wouldn’t stay there again
Pros:

Location

Cons:

The smell, the fact I didn’t get the room I thought I was getting, the noise from the bar being open so late, the lack of cleaning in the room all the curtains were dusty and dirt everywhere floor was gross too

2026-09-07 • via Nuitee
R
rebecca • solo_traveller • au
7
2026-09-03 • via Nuitee
B
Bullock • solo_traveller • au
2
2026-09-03 • via Nuitee
C
catherine • couple • au
7
Pros:

Close to beach and clean

2026-09-02 • via Nuitee
J
Joshua • couple • au
10
Amazing place Will be staying again
Pros:

Was a lovely place to stay for the price. Very clean facilities and the staff were extremely friendly. Good location as well as there’s plenty to do in the shopping centres around the area.

Cons:

The curtains let in a little too much light but it’s not the end of the world

2026-09-02 • via Nuitee
J
Jessica • solo_traveller • au
7
2026-09-01 • via Nuitee