Four Points by Sheraton Bali, Kuta

Hotels
•
Four Points by Sheraton
8.9 (1933 reviews)
Jalan Benesari Banjar Pengabetan , Kuta , id
+623618496606

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and accommodating staff
Great location
Delicious food and diverse breakfast options
Cons:
Cleanliness issues noted in some areas
Street safety concerns due to traffic

Categories

Cleanliness
8.35
Some comments indicated cleanliness issues, like saltiness in the water and unpleasant bathroom odors.
Service
9.35
Staff is consistently noted as friendly, helpful, and accommodating.
Location
9.35
The hotel is well-located near shopping and dining options, although street traffic can be stressful.
Room Quality
8.85
General satisfaction with room quality, although some guests noted issues with air conditioning.
Amenities
8.85
Amenities like the pool and breakfast were positively received, though some areas need improvement.
Value for Money
8.85
Overall value seems good given the range of positive comments about the stay.
Food and Beverage
8.35
Food quality was praised, but there are suggestions for improvement in the breakfast selection.
Overall Experience
9.25
Numerous positive experiences shared, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 03:23

Property Description

Luxurious Accommodation near Kuta Beach

Modern Amenities: Enjoy a stay in air-conditioned rooms equipped with flat-screen TVs, minibars, and en suite bathrooms with free toiletries. The hotel also features a 24-hour front desk, concierge service, and a fitness centre.

Family-Friendly Services: With a dedicated kid's club, babysitting service, and a variety of dining options, families can relax and enjoy their vacation. The outdoor swimming pool and free WiFi add to the convenience.

Convenient Location: Situated just a short walk from Kuta Beach and close to popular attractions like Beachwalk Shopping Centre and Waterbom Bali, Four Points by Sheraton Bali, Kuta is the perfect choice for your Bali getaway.

Book now for a memorable stay at Four Points by Sheraton Bali, Kuta!

Important information:

Please note that the Kid's Club is open from 10:00 until 17:00 daily.

The name on the credit card used for the booking should correspond to the guest staying at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for Rp 907,500 per person per night when using an existing bed.
    People 11 years old and over stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1933 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
M
Maria • family_with_children • es
10
2026-07-04 • via Nuitee
M
MOHAMMED • couple • sa
8
Pros:

توسطه من الخدمات في شاطي كوتا يبعد سير عن الشاطي قرابة 10 دقايق
كل المحلات قريبة يعتبر خيار جيد وسعر جيد لبداية يوم في شاطي كوتا

Cons:

لم اشارك الافطار ولا اعلم مافيه

2026-07-04 • via Nuitee
M
Mark • couple • au
8
In our short stay, the team were amazing and were genuinely interested in our wellbeing.
Pros:

The property was well located and clean.

Cons:

A little tired.

2026-07-04 • via Nuitee
E
Eman • couple • sa
10
2026-07-04 • via Nuitee
A
Astrid • solo_traveller • dk
10
2026-07-04 • via Nuitee
S
Shin Wern • extended_group • my
8
2026-07-04 • via Nuitee
P
pinar • extended_group • tr
9
2026-07-03 • via Nuitee
L
Liliána • couple • hu
10
2026-07-03 • via Nuitee
N
Noella • family_with_children • au
1
2026-07-03 • via Nuitee
B
benbQ9694ON • Family
8
Good experience
Pros:

An OK location but once you see the Hotel you are relieved. Good atmosphere in the Hotel with a kind staff. The rooms are average with nothing special but still simple and nice. Good value with a good breakfast and nice pool. Everything was nice and clean and rather quiet but still with people talking.

2026-07-02 • via Tripadvisor
J
jessmD2498IP • Family
10
Nice stay
Pros:

Great location.
It was nice and quiet.
The room was fine- clean.
The service of the staff was great.

2026-07-02 • via Tripadvisor
S
Senthilvel • family_with_children • us
10
2026-07-02 • via Nuitee
J
John • solo_traveller • au
9
2026-07-02 • via Nuitee
R
Rod • solo_traveller • au
10
Sneaky getaway
Pros:

The staff are absolutely exceptional! Nothing is too difficult for these guys, this will definitely be our hotel for future Bali stays!

Cons:

The temperature of the pools was the only downside of our stay. If the pool temperature could be raised, this place would be perfect!

2026-07-01 • via Nuitee
N
Nyoman • family_with_children • id
9
Sangat puas dengan Pelayanannya,sehingga mengabaikan kalau ada kekurangan
Pros:

Pelayanan yang sangat luar biasa ramahnya

Cons:

Akses masuknya kami kurang suka,tapi tetap oke mobil kita bisa masuk walaupun jalannya sempit

2026-07-01 • via Nuitee
W
Wangdi • couple • au
10
2026-07-01 • via Nuitee
S
SIMEONS • solo_traveller • au
10
Pros:

Service was excellent.
Housekeeping, Room cleaners, Breakfast restaurant staff, Reception (especially Nini), concierge services(especially the Tranee person)

Cons:

All good

2026-07-01 • via Nuitee
S
sonjaa871 • Family
10
Perfect stay
Pros:

It was a perfect hotel and a friendly personal. I will defenitly come back!

2026-06-30 • via Tripadvisor
J
Joanne • couple • au
7
Average hotel, would not likely recommend
Pros:

Nice selection at breakfast. Comfortable bed .

Cons:

The Spa in the middle of the pool was horrible! The smell was so rotten and toxic This Spa should be shut down. Also, the pool access rooms on one side had no sunshine at all.

2026-06-30 • via Nuitee
P
Paloma • solo_traveller • co
7
2026-06-30 • via Nuitee