Conrad Jabal Omar Makkah

Hotels
•
Conrad Hotels & Resorts
9.4 (8188 reviews)
Ibrahim Al Khalil PO Box 19923 , Makkah , sa

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly and attentive staff
Great location near Haram
Variety and quality of breakfast
Cons:
Cleanliness issues noted in some areas
High prices for certain services
Room conditions noted as getting old

Categories

Cleanliness
8.7
Some guests noted issues with cleanliness in bathrooms and rooms, indicating a need for improvement.
Service
10
Overall, guests praised the staff for being friendly, efficient, and attentive.
Location
10
The hotel location is frequently highlighted as a major positive.
Room Quality
9.2
Rooms are described as comfortable, though some note that they are getting old.
Amenities
9.2
The hotel offers various amenities, but some guests mentioned minor issues.
Value for Money
8.7
Some guests felt that the pricing was high for the experience provided.
Food and Beverage
9.7
Breakfast received high marks with variety and quality praised by many.
Overall Experience
9.7
Guests reported enjoyable stays with a blend of positives that made for a memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:59

Property Description

Luxurious Accommodations
Conrad Makkah, located steps from the Kaaba and the Holy Mosque, offers spacious and modern guest rooms with complimentary WiFi and stunning views of the Haram or Kaaba. Some rooms even include exclusive butler service and Executive Lounge access for a truly indulgent stay.

Culinary Delights
Indulge in Arabic specialties and international dishes at the on-site restaurants, including Al Mearaj with its extensive buffet selections and Prime steak restaurant overlooking the Haram. After a day of exploration, unwind at Al Helal café lounge or Al Kawthar Lounge with panoramic views of the Haram.

Convenient Amenities
Enjoy the convenience of car hire, a 24-hour front desk, and a gift shop at the property. With Masjid Al Haram just steps away and key exhibitions nearby, Conrad Makkah offers the perfect blend of luxury and accessibility for your stay.

Book your unforgettable stay at Conrad Makkah now!

Important information:

Please note that guests under the age of 18 can only check in with a parent or official guardian.

Credit card requirements:

• The credit card used for prepayment to guarantee the bookings or on-site charges must be in the name of the guest and must be presented upon check-in for verification.
• If the guest staying is not the cardholder or the credit card cannot be produced, alternate payment arrangements must be provided. ( failure to comply with these requirements may result in the hotel rejecting the points).

Ramadan special:

In observance of the holy month of Ramadan, guests on a Bed and Breakfast plan may choose to partake on the traditional Sohour in place of the regular breakfast. Guests on a Dinner, Bed and Breakfast plan may choose to partake on the traditional Iftar and Sohour in place of the regular breakfast and dinner.

Family policy:

• Children up to 18 years old stay free (with parents can stay in the same bedding setup) when sharing a room with a paying adult on a room-only rate..

• Children 5 years and under enjoy complimentary meals.

• From 6 - 11 years old there is a 50% discount on meals. From 12 years old children are considered as an adult for meal charges.

Parking fee apply (third-party).Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs SAR 150 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for SAR 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9.4
Based on 8188 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 9.2
Value for Money: 8.7
Food and Beverage: 9.7
Overall Experience: 9.7
F
Fawaz • solo_traveller • sa
10
2026-05-23 • via Nuitee
S
saad saif • extended_group • sa
9
2026-05-22 • via Nuitee
G
Goolam Nabi • couple • bw
6
Pros:

Proximity to the haram
Spacious room

Cons:

Reception staff were not very helpful, pillows were absolutely terrible, the rooms need an upgrade. The doors are noisy when opening and closing.

2026-05-22 • via Nuitee
A
amina • family_with_children • ae
7
2026-05-21 • via Nuitee
A
abdullah • extended_group • sa
9
Pros:

كل شي

Cons:

لا شي

2026-05-21 • via Nuitee
H
hassan • solo_traveller • sa
10
2026-05-20 • via Nuitee
H
HUSSAIN • solo_traveller • sa
10
2026-05-20 • via Nuitee
H
Hisham • extended_group • sa
8
2026-05-20 • via Nuitee
H
Hussam • couple • sa
9
2026-05-19 • via Nuitee
عبدالله • solo_traveller • sa
9
2026-05-19 • via Nuitee
فاطمه • family_with_children • sa
5
2026-05-19 • via Nuitee
B
Bander • family_with_children • sa
10
افضل فندق في نطاق الحرم
Pros:

الفندق والموقع والخدمة

2026-05-18 • via Nuitee
S
Samirah • extended_group • sa
10
2026-05-18 • via Nuitee
K
Khaled • family_with_children • sa
9
2026-05-18 • via Nuitee
S
sonia • couple • gb
10
2026-05-18 • via Nuitee
S
sonia • family_with_children • gb
10
I only ever stay at Conrad with my family and this time I booked 4 rooms so that all my family from the UK were comforta
Pros:

Everything as always.

Cons:

-

2026-05-18 • via Nuitee
S
sonia • family_with_children • gb
10
2026-05-18 • via Nuitee
A
ALJOHARA • couple • sa
9
مريحة
Pros:

مرتب ونظيف

Cons:

لايوجد

2026-05-18 • via Nuitee
A
Amal • extended_group • sa
10
Pros:

ا

2026-05-18 • via Nuitee
M
Majed • solo_traveller • sa
7
Pros:

Location and room size

Cons:

Staff special the reception

2026-05-17 • via Nuitee