Quality Inn Lancaster

Hotels
•
Quality Inn
6.9 (867 reviews)
170 Eastbrook Road , Smoketown , US
+1 717-299-0931

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (including standout night attendant)
Convenient location and creek view
Good value/price
Breakfast generally well-liked by many guests
Onsite pool and basic amenities
Cons:
Frequent cleanliness problems (mold/mildew smell, flies, spiders, damp floors)
Noise from other guests and limited soundproofing
Room maintenance issues (hard beds, broken TVs, low water pressure, windows not locking)
Inconsistent breakfast quality (undercooked items, poor coffee) for some guests
Occasional access/door pass and maintenance responsiveness problems

Categories

Cleanliness
4.8
Multiple reviews cite unclean rooms, mildew/mold smell in bathrooms, small flies and spiders, damp/dirty floors; a few mentions of clean rooms but overall cleanliness is a notable weakness.
Service
8
Staff repeatedly described as friendly, helpful and accommodating (including a night attendant who went above and beyond); occasional lapses (slow response to noise complaints, maintenance) but service is generally a strength.
Location
8
Many guests praised the convenient location, proximity to attractions and a pleasant creek view; some noise from street/front of building noted but location is overall a strong positive.
Room Quality
5.5
Mixed room quality: several reports of hard or uncomfortable beds, noisy AC, low water pressure, broken TVs and windows that didn’t lock; some updated/clean rooms reported but maintenance and comfort issues lower the score.
Amenities
7
Breakfast and pool received positive mentions and there is basic, useful onsite offering; TV/channel issues and limited breakfast hours or undercooked items reduce the otherwise decent amenities.
Value for Money
8.8
Many guests explicitly called out the reasonable price and good price-to-quality ratio for a budget hotel; several said they’d stay again given the cost.
Food and Beverage
6.2
Breakfast is often described positively (variety, warm) but there are repeated complaints about undercooked items, limited hours and poor coffee for some guests, producing a mixed but slightly above-average rating.
Overall Experience
6.9
Mixed overall: friendly staff, good location and value balanced against cleanliness, noise and some maintenance issues — aligns with the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Charming Stay in Pennsylvania Dutch Country

Outdoor Pool for Relaxation: Enjoy a refreshing dip in the seasonal outdoor swimming pool at Millstream Country Inn.

Convenient Amenities: Each room is equipped with a cable TV, air conditioning, refrigerator, and a private bathroom with essentials provided.

Nearby Attractions: Explore dining options like Bird-In-Hand Bakery & Creamery and Bird-in-Hand Family Restaurant just a short drive away. Plus, the thrill of Dutch Wonderland amusement park is only 4 minutes away.

Experience comfort and convenience at Millstream Country Inn. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDT

Location

Guest Reviews

6.9
Based on 867 reviews
Cleanliness: 4.8
Service: 8
Location: 8
Room Quality: 5.5
Amenities: 7
Value for Money: 8.8
Food and Beverage: 6.2
Overall Experience: 6.9
V
Vladimir • solo_traveller • kg
10
2026-10-31 • via Nuitee
P
Priscila • couple • us
5
Cons:

Breakfast, A lot of noise from other guests during the night, and nothing was done to address, They didn't make the bed when they cleaned.

2026-10-29 • via Nuitee
J
John • solo_traveller • us
10
The night desk attendant went above and beyond the call of duty to solve a problem.
Pros:

Night attendant

Cons:

maintenance

2026-10-27 • via Nuitee
T
Toni • couple • us
4
Pros:

Staff was very friendly and location was close to so many things.

Cons:

Room was not clean. The bathroom smelled like pure soil from mildew and mold amd shower wasnt very clean. The rooms had small flies everywhere. Other than the bathroom, the bed was very clean. Not very comfortable though.

2026-10-27 • via Nuitee
P
Pace • couple • us
10
2026-10-26 • via Nuitee
V
valerie • couple • us
9
Quick Get-A-Way
Pros:

Location..the view of the creek from the balcony. The room was very clean and the staff very helpful and friendly. The breakfast was nice too. The price.

Cons:

The beds...oh my they were hard as a rock...my husband and I hardly slept the 3 nights we were there😩

2026-10-26 • via Nuitee
M
Matthew • couple • us
8
2026-10-25 • via Nuitee
A
Alyssa • couple • us
5
“Smoke free”, but most of the night all we smelled was marijuana and heard people loudly talking outside from one of the
2026-10-25 • via Nuitee
R
Roy • couple • us
5
2026-10-25 • via Nuitee
Y
yantin • couple • us
10
The gentleman at the front desk was so nice and accommodating excellent stay
Pros:

Clean

2026-10-25 • via Nuitee
D
Deyna • couple • us
7
2026-10-24 • via Nuitee
P
Patricia • couple • us
9
Great relaxing time.
Pros:

Breakfast was great!Hotel was a good location.

Cons:

We had problems with our door pass. Had to call staff several times to open the door.
Could have used another chair and maybe a spot to store clothes.

2026-10-22 • via Nuitee
K
Kelly • couple • us
8
Pros:

The beds are very comfortable

Cons:

Although the room was updated the floor was damp and alittle dirty

2026-10-20 • via Nuitee
A
Annmarie • couple • us
8
Pros:

Good

Cons:

Location

2026-10-19 • via Nuitee
N
Nolan • extended_group • us
8
2026-10-19 • via Nuitee
K
Katherine • extended_group • us
7
Wonderful front desk lady
Pros:

Close to everything!

Cons:

Tv didn’t work.
No pressure in the shower

2026-10-16 • via Nuitee
G
Greene • couple • us
10
2026-10-16 • via Nuitee
F
Francine • couple • us
8
2026-10-14 • via Nuitee
O
Oscar • couple • us
10
2026-10-14 • via Nuitee
Z
Zimmerman • couple • us
10
2026-10-13 • via Nuitee