Hilton Garden Inn Downtown Dallas

Hotels
•
Hilton Garden Inn
8.2 (1065 reviews)
1600 Pacific Avenue , Dallas , us
+1 214-299-8982

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.91
The room was full of hair and smelled bad, with issues regarding the bathroom's cleanliness.
Service
9.38
Staff were generally praised for their helpfulness, including valets and front desk service.
Location
9.42
The location was highlighted as excellent for exploring nearby attractions and restaurants.
Room Quality
7.37
Issues noted included outdated rooms and maintenance problems like moisture and dirty conditions.
Amenities
7.9
While amenities were available, maintenance issues were reported.
Value for Money
8.36
Good value was noted, particularly during holiday season discounts.
Food and Beverage
7.41
There were complaints regarding the quality of food and beverage options.
Overall Experience
8.88
Overall experience was mixed but leaned positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:51

Property Description

Luxurious Accommodation:
Indulge in a stay at Hilton Garden Inn Downtown Dallas, offering comfortable rooms with modern amenities like flat-screen TVs and cozy seating areas.

Relaxation and Recreation:
Unwind by the seasonal outdoor pool, soak up the sun on the terrace, or maintain your fitness routine at the on-site fitness centre.

Dining and Entertainment:
Savor delicious meals at the hotel restaurant, grab a drink at the bar, or opt for the convenience of room service during your stay.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Downtown Dallas - book now for an unforgettable stay!

Important information:

Guests must be 21 or older to stay at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 61 per day.

Location

Guest Reviews

8.2
Based on 1065 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
E
Eberhart • couple • us
9
2026-07-21 • via Nuitee
P
Pamela • family_with_children • us
8
2026-07-21 • via Nuitee
M
Marlen • extended_group • us
10
Overall it was a very good and comfortable stay and the staff is polite and friendly.
Pros:

It was very nice and clean.

Cons:

Didn’t like that if you want to park at the hotel you have to use their $63 valet parking service.

2026-07-20 • via Nuitee
H
Hiroshi • extended_group • jp
7
風呂の件以外は良かったと思う
Pros:

ロケーションが良かった。朝食も美味しかった。

Cons:

バスタブの栓が壊れていた。

2026-07-13 • via Nuitee
M
Margarida • extended_group • pt
8
Aceitavel
Pros:

Localização

Cons:

Qualidade / Preço excessivo
Nao tinha pequeno almoço se quer

2026-07-13 • via Nuitee
I
Ishida • solo_traveller • jp
9
合格点。
Pros:

店員の対応がよくスムーズで部屋も良かった。ロケーションも良い。

Cons:

少しだけ値段が高かったですが、混んでいる時期だったのでやむを得ないと思いました。

2026-07-11 • via Nuitee
H
harold felipe • solo_traveller • co
8
2026-07-08 • via Nuitee
H
Hussian • extended_group • sa
2
Pros:

لاشيء اعجبني فالفندق ومبلغ التأمين حتى الأن لم يصلني

2026-07-06 • via Nuitee
J
Jennifer • couple • us
9
2026-07-05 • via Nuitee
7
727tracies • Family
10
Overall excellent service. The accommodations were quite pleasing. Will recommend, will definitely return
Pros:

Out valet was professional ,friendly, and efficient. Our valet experience was smooth and stress-free. My vehicle handled with care, and his attitude was and fel-fullness really impressed us. I will definitely look for Trey on our return trip.

2026-07-04 • via Tripadvisor
A
asian310 • Family
10
Best service, will be returning!
Pros:

My family and I stayed at the hotel and had great service our entire stay! The valet was amazing! Trey was very helpful, over all 10/10

2026-07-04 • via Tripadvisor
A
ABDELALIME • family_with_children • ma
9
2026-07-04 • via Nuitee
R
Rodolfo Francisco • couple • br
3
Pros:

A localização

Cons:

Atendimento ruim
Ar condicionado ruim
Instalacoes pessimas
Cafe da manha ruim

2026-07-02 • via Nuitee
M
mariiauriarte • Friends getaway • La Coruna, Province of A Coruna, Galicia
10
Great service
Pros:

I stayed at this hotel last week, and what I liked most was the excellent service provided by the staff. I was assisted by Jacolbi, who was incredibly kind, friendly, and attentive. Thank you!!

2026-07-01 • via Tripadvisor
D
Discover00868805814 • Couples • Oleiros, Province of A Coruna, Galicia
10
A wonderful experience
Pros:

Last week, my husband and I stayed at this hotel, and we had a wonderful experience. We were welcomed by Jacolbi who provided outstanding service from the moment we arrived. He was extremely friendly, professional, courteous, and made us feel truly welcome.
The entire stay was fantastic, and the hotel exceeded our expectations in every way. We will definitely be coming back and highly recommend it to anyone looking for a great place to stay. Thank you for making our visit so enjoyable!

2026-06-30 • via Tripadvisor
G
Guadalupe Del Carmen • couple • ar
5
2026-06-30 • via Nuitee
J
José • couple • ar
5
Pros:

El gimnasio

Cons:

La habitación destruida

2026-06-30 • via Nuitee
L
luc_adP3561ZG • Friends getaway
10
unbeatable experience
Pros:

My friends and I stayed at this hotel for a girls’ trip, and we couldn’t have had a better experience. From the moment we arrived, Jacolbi made us feel so welcome. He was incredibly friendly, professional, and made sure we felt comfortable throughout our stay.
The rooms were spotless, and every member of the staff was kind and helpful.
We absolutely loved Dallas, and this hotel was a big part of what made our trip so enjoyable. We will definitely be back and highly recommend it to anyone visiting the city!

2026-06-29 • via Tripadvisor
C
carolyn • solo_traveller • us
10
2026-06-27 • via Nuitee
L
Linda • couple • us
6
2026-06-26 • via Nuitee