Hilton Garden Inn Downtown Dallas

Hotels
•
Hilton Garden Inn
8.2 (1099 reviews)
1600 Pacific Avenue , Dallas , US
+1 214-299-8982

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.91
The room was full of hair and smelled bad, with issues regarding the bathroom's cleanliness.
Service
9.38
Staff were generally praised for their helpfulness, including valets and front desk service.
Location
9.42
The location was highlighted as excellent for exploring nearby attractions and restaurants.
Room Quality
7.37
Issues noted included outdated rooms and maintenance problems like moisture and dirty conditions.
Amenities
7.9
While amenities were available, maintenance issues were reported.
Value for Money
8.36
Good value was noted, particularly during holiday season discounts.
Food and Beverage
7.41
There were complaints regarding the quality of food and beverage options.
Overall Experience
8.88
Overall experience was mixed but leaned positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:51

Property Description

Luxurious Accommodation:
Indulge in a stay at Hilton Garden Inn Downtown Dallas, offering comfortable rooms with modern amenities like flat-screen TVs and cozy seating areas.

Relaxation and Recreation:
Unwind by the seasonal outdoor pool, soak up the sun on the terrace, or maintain your fitness routine at the on-site fitness centre.

Dining and Entertainment:
Savor delicious meals at the hotel restaurant, grab a drink at the bar, or opt for the convenience of room service during your stay.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Downtown Dallas - book now for an unforgettable stay!

Important information:

Guests must be 21 or older to stay at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Location

Guest Reviews

8.2
Based on 1099 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
N
Nataliia • solo_traveller • ua
10
Excellent
Pros:

Yes

Cons:

-

2026-10-26 • via Nuitee
W
Watson • couple • us
8
Old but still good
Pros:

It's an older building but in a pretty good location

Cons:

Breakfast option was limited.

2026-10-26 • via Nuitee
N
Nath928 • family_with_children • ch
8
Parfait si on n a pas de voiture
Pros:

L emplacement était parfait, la piscine sur le toit top

Cons:

Les lits étaient un peu petit et le parking était beaucoup trop cher

2026-10-25 • via Nuitee
N
Nazar • extended_group • ua
10
Зручний та комфортний.
Pros:

Зручне розташування. Недалеко від зупинки “Acard”місцевого метро, яким комфортно пересуватись містом та добратись з Аеропорту. Хороша швидкість WiFi. В номері прибирали кожний день, є мікрохвильова піч.

Cons:

На сніданках можна вибрати тільки оду позицію в меню. Решта за додаткову плату. Немає шведського столу.

2026-10-21 • via Nuitee
T
Tbpusa • couple • us
10
Great Location and Great Value!
Pros:

Hotel is well situated and basically across the street from their very reliable public transportation train - DART. We took the Dart train everywhere and didn't bother renting a car which saved us money on parking fees. Room was big and comfy and staff was super nice. Area is great for walking around and seeing touristy things! Plus you get a % off their restaurant inside the hotel which we ate at! It was tasty!

Cons:

Only thing I didn't like was that our a/c wasn't working properly - our room was either too warm or too cold. It was however fixed immediately once we told the from the desk about it. The location is in downtown Dallas and like most downtown areas- homelessness can trickle in here and there - but its barely noticeable and it didn't bother us at all.

2026-10-20 • via Nuitee
A
Ana • couple • us
10
Great stay overall! Very friendly staff!
Pros:

It was so elegant and definitely worth the price.

Cons:

Valet was EXPENSIVE.

2026-10-20 • via Nuitee
F
Freddie • couple • us
10
2026-10-18 • via Nuitee
J
Jilani chaudhry • extended_group • us
1
Pros:

Nothing

Cons:

Dirty

2026-10-17 • via Nuitee
S
Stacey • couple • us
10
2026-09-18 • via Nuitee
M
Marcos • couple • us
9
2026-09-08 • via Nuitee
V
Vanessa • family_with_children • us
8
C’était vraiment magnifique 😍
Pros:

Nous étions satisfaits c’est important,le problème c’est svp veuillez dire à vos gens des chambres de nettoyer correctement chaque jour seulement si la personne ne veut pas mercis sinon tout vas mieux mercis beaucoup 🇺🇸👍🏼

Cons:

Seulement pour les nettoyage des chambres

2026-09-06 • via Nuitee
L
Linda • couple • gb
9
Pros:

Great location

2026-09-05 • via Nuitee
K
Kim • couple • au
6
Better for couples or groups not for women alone
Pros:

The staff were very helpful and friendly and the room was spacious and the bed very try comfortable!

Cons:

It wasn't that safe, there were people just walking into the lobby who were clearly not staying there. There was one instance where two men tried to get in the lift I felt quite unsafe they kept pressing all the buttons. I was worried I would be alone in the lift with them. Also the rooms have quite a large gap under the door to the corridor- I had to place a towel along the inside.

2026-09-03 • via Nuitee
E
eva • family_with_children • hu
9
2026-09-03 • via Nuitee
S
sandoval • couple • us
10
2026-09-03 • via Nuitee
C
Cortez • couple • us
10
2026-09-02 • via Nuitee
K
Karen • couple • us
5
Our stay was ok, but I expected more as a Hilton Garden hotel and for the price.
Pros:

Cleanliness

Cons:

The parking price was not included as mentioned on Booking.com and the valet was high.

2026-09-01 • via Nuitee
S
sydney • couple • us
7
2026-08-31 • via Nuitee
S
Sharee • family_with_children • au
9
2026-08-29 • via Nuitee
R
Rogelio • couple • us
10
2026-08-29 • via Nuitee