Hilton Garden Inn Downtown Dallas

Hotels
•
Hilton Garden Inn
8.2 (1050 reviews)
1600 Pacific Avenue , Dallas , us
+12142998982

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
6.91
The room was full of hair and smelled bad, with issues regarding the bathroom's cleanliness.
Service
9.38
Staff were generally praised for their helpfulness, including valets and front desk service.
Location
9.42
The location was highlighted as excellent for exploring nearby attractions and restaurants.
Room Quality
7.37
Issues noted included outdated rooms and maintenance problems like moisture and dirty conditions.
Amenities
7.9
While amenities were available, maintenance issues were reported.
Value for Money
8.36
Good value was noted, particularly during holiday season discounts.
Food and Beverage
7.41
There were complaints regarding the quality of food and beverage options.
Overall Experience
8.88
Overall experience was mixed but leaned positive due to service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:51

Property Description

Luxurious Accommodation:
Indulge in a stay at Hilton Garden Inn Downtown Dallas, offering comfortable rooms with modern amenities like flat-screen TVs and cozy seating areas.

Relaxation and Recreation:
Unwind by the seasonal outdoor pool, soak up the sun on the terrace, or maintain your fitness routine at the on-site fitness centre.

Dining and Entertainment:
Savor delicious meals at the hotel restaurant, grab a drink at the bar, or opt for the convenience of room service during your stay.

Experience the perfect blend of comfort and convenience at Hilton Garden Inn Downtown Dallas - book now for an unforgettable stay!

Important information:

Guests must be 21 or older to stay at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DAL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 61 per day.

Location

Guest Reviews

8.2
Based on 1050 reviews
Cleanliness: 6.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 7.41
Overall Experience: 8.88
A
ABDELALIME • family_with_children • ma
9
2026-07-04 • via Nuitee
R
Rodolfo Francisco • couple • br
3
Pros:

A localização

Cons:

Atendimento ruim
Ar condicionado ruim
Instalacoes pessimas
Cafe da manha ruim

2026-07-02 • via Nuitee
G
Guadalupe Del Carmen • couple • ar
5
2026-06-30 • via Nuitee
J
José • couple • ar
5
Pros:

El gimnasio

Cons:

La habitación destruida

2026-06-30 • via Nuitee
C
carolyn • solo_traveller • us
10
2026-06-27 • via Nuitee
L
Linda • couple • us
6
2026-06-26 • via Nuitee
J
jasonfL734PB • Business
8
Downtown Garden Inn
Pros:

Easy entry with mobile key. Only complaint is that the elevator key/selection is a bit wonky.

Workouts facility was fine and a typical Hilton mid level gym.

On site restaurant was good. Good service and good breakfast.

2026-06-25 • via Tripadvisor
N
Nomad18505741392 • Solo travel
10
Amazing 👏🏾
Pros:

Hey I had a Great time the service was amazing Kviana was really nice and respectful, great energy, I look forward t I planning another trip.

2026-06-24 • via Tripadvisor
3
35jaclyna • Family
10
Had an amazing stay at this Hilton Garden Inn!
Pros:

From start to finish, our experience at this hotel was fantastic. The amenities and rooms were top-notch, but what truly made our stay memorable was the exceptional hospitality. Our valet, Jacobi, went above and beyond to take care of us. He was friendly, efficient, and always greeted us with a smile.

2026-06-24 • via Tripadvisor
R
Ryan • solo_traveller • us
10
Pros:

The pool and the shower was really nice

Cons:

Everything was great

2026-06-22 • via Nuitee
B
B5179YNcamillec • Family
10
Valet is unmatched!!
Pros:

Valet was prompt & friendly!! Jacobi is the best.

2026-06-19 • via Tripadvisor
R
Rosanne • family_with_children • us
9
2026-06-19 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-06-15 • via Nuitee
V
Vashti • couple • us
5
2026-06-13 • via Nuitee
B
Brittany • family_with_children • us
7
I would stay again but only if the additional $290 was told upfront about the valet.
Pros:

Location was great right in the middle of downtown and the rooms are ok.

Cons:

Hotel was great I was shocked that I stayed 3 night and you have to valet park and I was charged $91 a day for parking. I wasn’t told that so I was surprised. Also the hotel smelled of weed constantly

2026-06-09 • via Nuitee
J
Johnson • couple • us
8
It was ok.
Pros:

The room was perfect for the stay however the cleaning was not up to par and the WiFi did not work.

Cons:

The bathroom was not clean and the WiFi never worked inside of our room.

2026-06-08 • via Nuitee
R
Richard Parker • solo_traveller • gb
8
Pros:

Super friendly and helpful staff.
Fantastic location.
Good value.

2026-06-07 • via Nuitee
J
Jackie • extended_group • ie
8
Pros:

Hotel is well situated to explore downtown, room was perfect with comfortable beds, hallways needed hoovering.

2026-06-01 • via Nuitee
K
Kaleessia • couple • us
8
2026-05-29 • via Nuitee
S
Sef • solo_traveller • nl
6
Fijne locatie maar alles is gedateerd
Pros:

Comfortable bedden en locatie

Cons:

Prijs kwaliteit is uit verhouding

2026-05-25 • via Nuitee