Hotel Bugabutik

Hotels
8.2 (203 reviews)
300 m Este 350 m Sur de la Cancha de Futbol de Cocles , Puerto Viejo , CR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent breakfast / breakfast buffet
Great location and views
Pleasant pool and solarium/vegetation
Pet friendly / welcomed dogs
Quiet, relaxing natural environment
Daily housekeeping (when adequate)
Helpful reception (e.g., provided dishes & assistance)
Cons:
Cleanliness issues: dirty rooms, bugs, old towels/sheets
No TV in rooms (repeated complaint)
Mattress issues: lumpy, springs poking
Pool often cold; limited pool hours/access
Some facilities outdated; need renovation
No EV charger and narrow parking
Outlets not modern
Occasional reception absence or slower service moments

Categories

Cleanliness
6.5
Multiple guests reported poor cleanliness: rooms described as dirty with bugs, worn/old towels and sheets that didn't feel clean.
Service
9
Consistently praised staff: described as attentive, helpful, accommodating (e.g., assisted with dishes, pet-friendly reception, prompt responses).
Location
9
Frequent positive mentions of location, views and tranquillity; guests repeatedly cite a very good/quiet location and great vistas from pool and rooms.
Room Quality
7.5
Mixed feedback: appreciated cabin concept and natural setting but recurring issues — no TV/small fridge, dim rooms, lumpy/mattress problems and cabins closely spaced at times.
Amenities
7.7
Pool and solarium praised but pool was often cold; complaints about missing in-room TV/fridge, outdated outlets, narrow parking and lack of EV charger; some facilities need renovation.
Value for Money
8.1
Mixed: many guests enjoyed the experience and breakfast, but at least one guest felt the hotel is overvalued for its current condition.
Food and Beverage
8.8
Breakfast repeatedly praised (buffet, fruits, good selection); a few guests found breakfast mediocre but overall positive sentiment.
Overall Experience
9
Overall very positive impressions: many 'recommended' and 'excellent' comments, relaxed/natural environment and friendly staff, tempered by some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-08 22:40

Property Description

Luxurious Amenities
Hotel Bugabutik offers an outdoor pool, a spa, and a shared terrace for guests to unwind and relax in style. The tropical gardens surrounding the property provide a tranquil atmosphere, while the air conditioning in the rooms ensures a comfortable stay.

Convenient Location
Situated just a short 5-minute walk from the beach, guests can easily enjoy the sun, sand, and sea. Additionally, with various restaurants within a 5-minute drive, culinary delights are always close by. The on-site tour desk is also available to help plan exciting activities like hiking and snorkelling.

Nearby Attractions
Explore the beauty of Cocles with Puerto Viejo Beach only 3 km away and the Jaguar Rescue Centre a mere 700 metres from the hotel. For convenience, Limon International Airport is just an hour's drive away.

Book your stay at Hotel Bugabutik now for a tropical getaway like no other!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 203 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.7
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 9
C
César • solo_traveller • cr
7
Pros:

El personal es muy amable y atento

Cons:

No es una buena relación calidad - precio.

2026-10-16 • via Nuitee
W
WVives • couple • cr
6
Pros:

Las habitaciones muy bien, con un balcón que suma grandemente al disfrute.

Cons:

El lugar es bonito pero incómodo, muchas gradas mal confeccionadas. Faltan rampas para desplazarse con seguridad y comodidad. Las personas con alguna limitación de movilidad no pueden usar este hotel satisfactoriamente

2026-10-16 • via Nuitee
R
Roy • family_with_children • cr
7
Pros:

El desayuno estaba bien, la pisicina es buena.

Cons:

Lamentablemente el llavin del cuarto no funcionaba y eso no me gusto deberian arreglarlo, asimismo se escucha la bulla porque los cuartos estan muy cerca de areas comunes

2026-10-15 • via Nuitee
L
LIGIA • couple • cr
5
Le falta cuidar mas los pequeños detalles.
Pros:

El desayuno no estaba tan fresco.

Cons:

El baño estaba sucio.

2026-10-12 • via Nuitee
V
Victor • couple • cr
8
2026-10-10 • via Nuitee
D
Derek • solo_traveller • us
10
Great staff. Great accommodations. Great breakfast.
Pros:

The staff are the best!

Cons:

Nothing!

2026-10-09 • via Nuitee
S
Solano • couple • cr
10
Nos gustó mucho el hotel, la ubicación muy céntrica, el aseo excelente y los desayunos muy ricos. Lo recomiendo👌🏻
2026-10-08 • via Nuitee
F
Fabio • solo_traveller • cr
8
2026-10-07 • via Nuitee
K
Kelly • solo_traveller • cr
10
2026-09-15 • via Nuitee
A
ALEJANDRO • solo_traveller • es
8
Pros:

La terraza a la selva, la piscina y el desayuno.

Cons:

Las hormigas que salían a veces de la pared jeje

2026-09-13 • via Nuitee
N
Novichok5 • solo_traveller • cr
8
Buen hospedaje
Pros:

La piscina y el desayuno
La ubicación cerca de playas

Cons:

El ruido del piso de madera. Al llevar una bebé el ruido en la noche al caminar fue difícil de manejar

2026-09-07 • via Nuitee
V
Vargas • couple • cr
10
Excelente
Pros:

El lugar es precioso y el desayuno

Cons:

Por el momento nada

2026-09-05 • via Nuitee
M
Michael • family_with_children • cr
3
2026-09-04 • via Nuitee
A
Ariana • extended_group • cr
10
2026-08-31 • via Nuitee
L
Leandro Lizano • solo_traveller • cr
10
2026-08-31 • via Nuitee
D
Duran • solo_traveller • cr
8
2026-08-31 • via Nuitee
S
Santi • family_with_children • es
10
2026-08-06 • via Nuitee
S
Sofia • family_with_children • cr
6
Pros:

The bartender was nice and helpful.

Cons:

There was a smell in our room. The receptionist was had no good customer service.

2026-07-24 • via Nuitee
J
Juan Carlos • solo_traveller • cr
7
2026-07-16 • via Nuitee
C
Castro • solo_traveller • cr
8
Pros:

El aseo

2026-07-12 • via Nuitee