Hotel Bugabutik

Hotels
8.2 (203 reviews)
300 m Este 350 m Sur de la Cancha de Futbol de Cocles , Puerto Viejo , cr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent breakfast / breakfast buffet
Great location and views
Pleasant pool and solarium/vegetation
Pet friendly / welcomed dogs
Quiet, relaxing natural environment
Daily housekeeping (when adequate)
Helpful reception (e.g., provided dishes & assistance)
Cons:
Cleanliness issues: dirty rooms, bugs, old towels/sheets
No TV in rooms (repeated complaint)
Mattress issues: lumpy, springs poking
Pool often cold; limited pool hours/access
Some facilities outdated; need renovation
No EV charger and narrow parking
Outlets not modern
Occasional reception absence or slower service moments

Categories

Cleanliness
6.5
Multiple guests reported poor cleanliness: rooms described as dirty with bugs, worn/old towels and sheets that didn't feel clean.
Service
9
Consistently praised staff: described as attentive, helpful, accommodating (e.g., assisted with dishes, pet-friendly reception, prompt responses).
Location
9
Frequent positive mentions of location, views and tranquillity; guests repeatedly cite a very good/quiet location and great vistas from pool and rooms.
Room Quality
7.5
Mixed feedback: appreciated cabin concept and natural setting but recurring issues — no TV/small fridge, dim rooms, lumpy/mattress problems and cabins closely spaced at times.
Amenities
7.7
Pool and solarium praised but pool was often cold; complaints about missing in-room TV/fridge, outdated outlets, narrow parking and lack of EV charger; some facilities need renovation.
Value for Money
8.1
Mixed: many guests enjoyed the experience and breakfast, but at least one guest felt the hotel is overvalued for its current condition.
Food and Beverage
8.8
Breakfast repeatedly praised (buffet, fruits, good selection); a few guests found breakfast mediocre but overall positive sentiment.
Overall Experience
9
Overall very positive impressions: many 'recommended' and 'excellent' comments, relaxed/natural environment and friendly staff, tempered by some cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-08 22:40

Property Description

Luxurious Amenities
Hotel Bugabutik offers an outdoor pool, a spa, and a shared terrace for guests to unwind and relax in style. The tropical gardens surrounding the property provide a tranquil atmosphere, while the air conditioning in the rooms ensures a comfortable stay.

Convenient Location
Situated just a short 5-minute walk from the beach, guests can easily enjoy the sun, sand, and sea. Additionally, with various restaurants within a 5-minute drive, culinary delights are always close by. The on-site tour desk is also available to help plan exciting activities like hiking and snorkelling.

Nearby Attractions
Explore the beauty of Cocles with Puerto Viejo Beach only 3 km away and the Jaguar Rescue Centre a mere 700 metres from the hotel. For convenience, Limon International Airport is just an hour's drive away.

Book your stay at Hotel Bugabutik now for a tropical getaway like no other!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 203 reviews
Cleanliness: 6.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 7.7
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 9
S
Santi family_with_children es
10
2026-08-06 via Nuitee
S
Sofia family_with_children cr
6
Pros:

The bartender was nice and helpful.

Cons:

There was a smell in our room. The receptionist was had no good customer service.

2026-07-24 via Nuitee
J
Juan Carlos solo_traveller cr
7
2026-07-16 via Nuitee
C
Castro solo_traveller cr
8
Pros:

El aseo

2026-07-12 via Nuitee
S
Sara solo_traveller cr
10
Pros:

Demaciado tranquilo, exelente servicio al cliente, desayunos exepcionales.

Cons:

Sin quejas.

2026-07-11 via Nuitee
M
Marcela solo_traveller cr
10
Tranquilidad
Pros:

Un lugar muy tranquilo y perfecto para mi familia

2026-07-10 via Nuitee
J
Jenny family_with_children cr
9
Cómodo y relajante
Pros:

La ubicación muy estratégica , la limpieza muy buena

Cons:

Que no haya televisión en las habitaciones y el menú del desayuno siempre fue el mismo los tres días , siento que pueden variar por ejemplo no todos los días ofrecer lo mismo , podrían cambiar en vez de huevos revueltos cambiar por huevitos fritos , incluía plátanos maduros, cambiar el salchichón por mini salchichas . Solo es una crítica constructiva

2026-07-10 via Nuitee
D
Daylan couple cr
10
Pros:

El desayuno muy completo el personal super agradable, además te facilitan el buscar transporte en caso de que lo necesite

Cons:

No hay televisor en la habitacion

2026-07-08 via Nuitee
D
Diana extended_group pe
8
Pros:

It is comfortable and quiet.

2026-06-29 via Nuitee
P
Peter solo_traveller cr
9
Espléndido
Pros:

Excelente servicio de Bar y Desayuno. La decoración y en si la estructura del lugar. Ubicación de piscina y habitaciones.

Cons:

El piso de césped artificial. Fatal no se puede andar descalso literal tiene espinas y te quedan por varios días, el área de piscina prácticamente lo tiene.

2026-06-22 via Nuitee
V
VARVAR solo_traveller cr
10
2026-06-19 via Nuitee
J
Jessica couple cr
10
2026-06-13 via Nuitee
T
Tifany couple es
7
2026-06-11 via Nuitee
D
Dmt family_with_children cr
7
Pros:

La cercanía a todas las playas

Cons:

Mucha realidad a lo que muestran las fotos, sin embargo aunque decía desayuno incluido, siempre fue el mismo. No hubo variedad 👎🏼
Otra cosa que no me gustó, es que la piscina el primer día olía bastante mal! Logramos observar que en sus paredes había mucho musgo, lo que al desprenderse expedía un mal olor. El resto estuvo bien.

2026-06-07 via Nuitee
R
Rodriguez solo_traveller cr
9
Pros:

La piscina....

Cons:

Falta tv en el cuarto

2026-06-06 via Nuitee
K
Kontalos solo_traveller us
4
2026-05-29 via Nuitee
S
Shirley A solo_traveller cr
9
Pros:

Me encantó el ambiente. Excelente y trato. Lo recomiendo.

Cons:

Las cabañas muy pegadas. Pero no es importante.

2026-05-24 via Nuitee
J
Jose Francisco couple cr
9
Relax
Pros:

Piscina

Cons:

no hay televisión en la habitación

2026-05-12 via Nuitee
S
Susana solo_traveller es
7
la habitación que me toco tenia poca claridad.
Pros:

Piscina es agradable. Desayuno:frutas muy bien, tenían panes y mermeladas.

2026-05-11 via Nuitee
L
Leandro family_with_children cr
9
Pros:

El hotel

Cons:

Su ubicación

2026-05-04 via Nuitee