Hayward Hotel

Hotels
6.5 (1215 reviews)
37 and 39 Dickson Road , Blackpool , gb

Children allowed

Facilities

Non-smoking rooms
Family rooms
Non-smoking throughout
Kid meals
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Filthy conditions
Cold rooms
Lack of basic amenities

Categories

Cleanliness
3.64
Multiple reviews note the hotel was filthy, with unclean rooms and mold.
Service
8.61
Some positive mentions of friendly staff, although overall service was impacted by various complaints.
Location
9.65
Frequently highlighted as a strong point; close to bars and clubs.
Room Quality
4.6
Numerous complaints about rooms being cold, not as requested, and lacking basic repairs.
Amenities
5.63
Basic amenities were lacking, with instances of broken heating and missing items.
Value for Money
6.59
Some reviews mention it being acceptable for one night, but overall poor conditions detracted from value.
Food and Beverage
7.64
No significant mentions; standard quality for this hotel tier.
Overall Experience
5.61
General consensus reflects dissatisfaction and disappointment across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:53

Property Description

Convenient Location
Located in the heart of Blackpool, Hayward Hotel offers easy access to popular beaches and attractions such as North Pier and Blackpool Tower.

Comfortable Accommodation
The hotel provides well-equipped non-smoking rooms with modern amenities including free WiFi, private bathrooms, and cozy bed linens for a comfortable stay.

Family-Friendly Features
With family rooms and a sun terrace, Hayward Hotel is the perfect choice for families looking to enjoy a relaxing vacation near Bispham Beach and other nearby attractions.

Book your stay at Hayward Hotel now for a memorable experience in Blackpool.

Important information:

Guests staying for five days or longer are entitled to one change of towels and bed change. Otherwise all additional towel changes and bed changes are charged at GBP 1.50/towel and GBP 5/bed on request.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.5
Based on 1215 reviews
Cleanliness: 3.64
Service: 8.61
Location: 9.65
Room Quality: 4.6
Amenities: 5.63
Value for Money: 6.59
Food and Beverage: 7.64
Overall Experience: 5.61
C
Christina solo_traveller gb
4
Pros:

The shower was actually working

Cons:

The door didn't lock and had children

2026-05-30 via Nuitee
C
Cal Von D solo_traveller gb
1
2026-05-28 via Nuitee
W
Will family_with_children gb
1
Booking.com allow this property to feature on their site . We had no working toilet , no air-con or fan, there was no
Pros:

The property was in the location we wanted to be in so was ok

Cons:

It was labelled a family hotel and with a bar.
This is definitely not a family hotel

2026-05-28 via Nuitee
K
Kailem couple gb
10
Pros:

Everything

Cons:

Everything

2026-05-27 via Nuitee
P
Price solo_traveller gb
10
2026-05-27 via Nuitee
I
Isherwood family_with_children gb
5
2026-05-26 via Nuitee
K
Kayley solo_traveller gb
1
Pros:

Nothing we arrived and the owner.of the hotel was absloutley legless.to the point he1couldn't even show us where our room was my sister. Didn't want.her.children that.all so she left that night as single parents we couldn't afford.to pay.for another.hotel and have a nice weekend away with the children the hotel smelt like stale smoke was absolutely disgusting there were also drug bags under amd tgr side of the bed with white powder all over them the bedding was disgusting the shower wasn't even usable or suitable to even wash in

Cons:

Nothing at all. Has to leave

2026-05-25 via Nuitee
S
Shaun solo_traveller gb
7
Pros:

Good for the money very friendy people would stay again

Cons:

For the money you get what you get

2026-05-25 via Nuitee
Y
Yana couple gb
8
2026-05-25 via Nuitee
L
Liam couple gb
10
Lovely place to stay
Pros:

The staff were really friendly bed was comfortable and was clean

2026-05-25 via Nuitee
A
Abbie extended_group gb
3
Overall, the stay was disappointing due to poor cleanliness, lack of security, and an unprofessional check-in experience
Pros:

The location of the property is a five minute walk to the town and north pier.

Cons:

When we arrived to check in, the guy was fast asleep on the sofa in the dining room, he didn’t even know we were there and we had to help our selves to the keys to access our rooms. The doors to the rooms are not that secure, there is a key lock however with a little force you can push them open. The towels had bleach stains on them, and the shower gel/hand wash was empty. There was mould and limescale all over in the shower and on the shower head.

2026-05-25 via Nuitee
L
lisa solo_traveller gb
6
Nice cheap get away
Pros:

The location wasn't too bad we were there for pier on pier had an amazing time only a 5 - 10 min walk from hotel. Was very peaceful at hotel. The man at reception was lovely we will definitely consider coming back next time we visit blackpool.
Beds were very comfortable

Cons:

Door lock on bedroom was broken but there was a bed in front of it.
Shower cubicle not much room for movement when ur a bigger woman.

2026-05-24 via Nuitee
J
Jobie solo_traveller gb
7
2026-05-24 via Nuitee
D
David family_with_children gb
8
The stay was great
Pros:

Staff was great and it was 2mins from train station

Cons:

The bath room.could been little bigger im at big lad lol

2026-05-23 via Nuitee
S
STUART solo_traveller gb
7
Pros:

It was cheap and cheerful. I could write a list of negatives but for 38 quid for me the wife and the little one it was worth it.
We came away relatively unscathed

Cons:

Blackpool

2026-05-23 via Nuitee
R
Robin solo_traveller gb
1
What I was in Blackpool for was worth it I was alone so the room had to do
Pros:

Very old property and the owners only want the money , taken over by Pakistanis like a lot round Blackpool and they don’t give a shit only the money

Cons:

I new what I paid so just got on with it , it was very convenient for where I needed to be

2026-05-21 via Nuitee
I
Ian extended_group gb
3
AVOID AT ALL COSTS !
Cons:

If anyone has the pleasure of staying in room #1 please be aware the door DOES NOT LOCK. Don't bother asking for the TV remote - because it doesn't work as there is no aerial connected. If you like the sound of dripping water - you will love this room as the shower is hanging off the wall and drips water every 10 seconds. Also if you are a big person and you want to use the loo - be careful as you manoeuvre yourself to sit down as a well positioned metal toilet roll holder will rip into your right thigh. Also only 1 light out of three work in the toilet - so when this bulb goes you will be taking a shower and a shit in the dark. Apart from all this the bed was comfortable enough ... Oh and there are very strange smells of shit that waft through the hotel.

2026-05-18 via Nuitee
J
jasmime solo_traveller gb
1
Pros:

Owner was lovely

Cons:

The rooms where a bit outdated and there was alot of noise and mess in the rooms also the police where called because of people fighting on the landing and trying to get into our rooms where we had children.

2026-05-17 via Nuitee
A
Andrew couple gb
8
Nice stay great staff
2026-05-17 via Nuitee
S
sara solo_traveller gb
10
2026-05-17 via Nuitee