Hyatt Place Salt Lake City/Lehi

Hotels
•
Hyatt Place
9 (792 reviews)
3700 North Outlet Parkway , Lehi , US
+1 385-345-8300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Cleaning issues
Breakfast could be better

Categories

Cleanliness
8.08
Some reviews mention cleanliness issues, including dirty bathrooms and a lack of proper housekeeping.
Service
9.55
Most reviews express high satisfaction with the friendly and attentive staff.
Location
9.59
Convenient location with easy access to restaurants and shopping.
Room Quality
9.04
Rooms are mostly described as cozy and comfortable, with some mention of temperature issues.
Amenities
8.57
Overall good amenities but some reports of cleanliness in shared areas needing attention.
Value for Money
9.03
Good value for a comfortable stay with several mentioned amenities.
Food and Beverage
8.58
Breakfast options were generally well-liked, though some found it a bit lacking.
Overall Experience
9.55
General sentiment is very positive, with a few caveats regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 05:28

Property Description

Luxurious Amenities
Hyatt Place Salt Lake City/Lehi boasts an outdoor swimming pool, fitness centre, and hot tub, offering guests the ultimate relaxation experience.

Gourmet Dining
Indulge in a variety of American dishes at the in-house restaurant, ensuring a delightful culinary journey during your stay.

Convenient Business Facilities
With access to a business centre, newspapers, fax machine, and photocopier, guests can seamlessly attend to work commitments while enjoying a comfortable stay.

Experience luxury, dining, and convenience all in one place at Hyatt Place Salt Lake City/Lehi. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SLC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 792 reviews
Cleanliness: 8.08
Service: 9.55
Location: 9.59
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
J
JasonSong • solo_traveller • kr
10
Pros:

편리한 위치와 좋은 전망
전형적인 미국식 아침식사

Cons:

없음

2026-09-04 • via Nuitee
L
Lori • couple • us
10
Excellent service!!!
Pros:

The whole stay was fantastic! Definitely will be visiting more Hyatt Places from now on!!

2026-09-03 • via Nuitee
W
Wendy • couple • us
9
2026-08-30 • via Nuitee
M
Michelle • solo_traveller • us
6
Bed to soft
Pros:

Food goood

Cons:

No mirror in room

2026-08-30 • via Nuitee
T
Tracy • solo_traveller • us
3
Pros:

Nice, clean, friendly staff.

Cons:

Horrible breakfast. Food was cold. Horrible waffles, and not enough of a variety.
The television never did work. Told the staff and they really didn't care.

2026-08-30 • via Nuitee
L
Liang • couple • us
10
2026-08-25 • via Nuitee
J
Jochen • solo_traveller • de
8
2026-08-21 • via Nuitee
C
CAROLA • family_with_children • at
8
2026-08-18 • via Nuitee
B
Brittany • family_with_children • us
10
Pros:

Great breakfast, friendly staff, clean rooms.

2026-08-17 • via Nuitee
K
Kende • couple • us
10
2026-08-17 • via Nuitee
D
Dan • extended_group • us
10
2026-08-14 • via Nuitee
D
Dan • extended_group • us
10
2026-08-14 • via Nuitee
A
A64FNsusanm • NONE • Salt Lake City, Utah
10
Good choice good hotel
Pros:

The location on a hill overlooking the surrounding area was nice. It’s right next to an outlet mall and Cabelas plus many eateries so very convenient for shopping, dining. Access on off freeway was great. Area was busy but with friendly people. Room was still quiet. Plenty of parking. Excellent breakfast. Breakfast had many guests but plenty of seating and items were kept stocked. Room was good size and clean. Mattress was comfortable. The outdoor pool and hot tub was a nice bonus. Water temperature of pool was perfect and refreshing. Many hotels keep their water too cold. Hyatt seems to care if pool is okay. There was a very nice exercise area as well. Price was comparable to other hotels in this area. The Hyatt was a good choice.

2026-08-13 • via Tripadvisor
O
Oscar • solo_traveller • us
10
2026-08-11 • via Nuitee
L
Laura • family_with_children • us
9
Great stay, lots to do in the area! Clean and good breakfast. Would recommend!!!!
Pros:

Great Location, very clean

Cons:

Nothing

2026-08-02 • via Nuitee
H
hunterp475 • NONE
2
The Worst of Lehi: Hyatt Place (Unhappy, Rude and Unhelpful)
Pros:

If you are looking for unhelpful and unhappy staff this is your hotel. One front desk lady with multi-colored hair spent more time knitting at her desk than she did attending to guests needs. A/C's in several rooms were not working and staff was unable to remedy without management help. Heat in the summer was 90+ degrees daily. Management is only on site a few hours a week, or at least the week and a half we were there. One of our four rooms was not turned over by housekeeping for over four days. That same room, one of our son's soccer cleats were stolen or thrown out by housekeeping. We ordered food delivery several nights and were scolded when trying to eat in an area that the staff didn't like. Our family stays at hotels probably 50+ nights per year and I've never written a review.

2026-07-26 • via Tripadvisor
4
408jennied • NONE
4
Ruined our night
Pros:

Cannot connect external devices to the TV. TV wasn't working, front desk nor customer service were able to resolve the issue.

2026-07-26 • via Tripadvisor
J
jacobhM5967XG • NONE
2
Didn't think I would ever honestly consider arson at a hotel...
Pros:

This hotel costs a bit more than the surrounding hotels, but it appears newer, so we thought it would be a better experience, which unfortunately was very much not the case. We were placed in a room close to the elevator, and for some reason, the elevator noises (probably cheap or non-existent insulation between walls, and the cheapest possible elevator - Thyssen) were VERY notable inside our room. This wasn't apparent when we were settling in, but became SUPER NOTABLE when we were sleeping. It woke my wife and I up over and over again all night long. I've stayed in rooms that were close to the elevator corridor before, and noted limited sounds of people coming and going, or the chimes of elevators at late hours - THIS WASN'T LIKE THAT AT ALL. This was the full motor sound, rumbling and bumping (this POS elevator feels like it's not aligned, not smooth, or struggles a bit) as it jerked and bumped along all night. Just when you thought nobody was going to use it anymore, and you could get some sleep, someone would go down to the lobby for a midnight snack. I bet we got maybe 20 minutes of continuous sleep all night. For most of the day, the elevators are running every 2-5 minutes, so I figured when everyone was in bed it would slow way down - NOT A CHANCE. The frequency of that damn elevator moving through our room all night simply moved to "as many minutes as it takes for you to almost fall asleep again" times per hour. The bathroom door didn't want to be left out of the experience as well, and happily BANGED (it was a glass sliding door) against its stopper every time someone opened or closed it (it slides closed automatically, so it's difficult to keep open). By the end of the stay, we were all considering peeing and pooping with the door open so the walls wouldn't shake when the damn door slammed. I'm not sure why we were put in that room - it was room 210 for any wary upcoming travelers - but we weren't the last ones to check in (checked in at 9pm), and the parking lot was only 1/2 to 3/4 full. I can't imagine they were full and didn't have any other rooms. All in all the continental breakfast was better than expected, so we zombied through that and hit the damn road.

2026-07-23 • via Tripadvisor
N
Nir • family_with_children • il
10
2026-07-21 • via Nuitee
T
Thomas • solo_traveller • de
10
Pros:

Das Hotel ist von der Ausstattung, den Betten und der Sauberkeit super. Das Frühstück ist auch für Europäer gut geeignet.

2026-07-18 • via Nuitee