Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Breakfast
Convenient Location
Cons:
Limited Room Amenities
Some Cleanliness Issues

Categories

Cleanliness
8.33
The bathroom was clean, although some facilities needed more attention.
Service
9.1
Staff were excellent, friendly, helpful, and went the extra mile.
Location
9.14
Perfect location for events at The O2 with easy access to the arena.
Room Quality
8.59
Rooms were comfortable, though more lighting and outlets were needed.
Amenities
8.62
Excellent gym, lovely pool, and spa facilities.
Value for Money
8.58
Price reflects the quality but could be slightly improved.
Food and Beverage
9.13
Breakfast was exceptional with a great selection.
Overall Experience
8.9
Wonderful stay overall, with just minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:26

Property Description

Luxurious Accommodation and Event Spaces
InterContinental London - The O2 offers stylish rooms with views of the River Thames and The O2, alongside competitive event spaces spanning over 4,500 square meters. The hotel boasts two pillar-free ballrooms, 34 meeting rooms, and outdoor event spaces by the River Thames, perfect for special occasions and corporate events.

Exquisite Dining Experiences
Indulge in signature dining at the hotel's various restaurants and bars, including Champagne Afternoon Tea at Meridian Lounge, cocktails at Eighteen Sky Bar, and award-winning Indian fine dining at Kinaara. Special occasion celebrations such as Valentine's Day and Christmas are elevated with delectable menus and stunning views.

Convenient Access and Entertainment
With direct access to Gate H of The O2, guests can enjoy shopping at designer outlets and entertainment venues. The hotel's proximity to North Greenwich Underground Station and the new Elizabeth Line ensures easy travel around London.

Book now and elevate your stay at InterContinental London - The O2 for a luxurious and convenient experience.

Important information:

The debit or credit card provided for the pre-payment needs to be presented upon arrival for verification.
On arrival the card will be pre-authorized for an amount equivalent to first night accommodations.
In case of the card not being available upon arrival to the hotel, guest will be asked to pay with an alternative card.

If you are planning to arrive by car, please note that car parking spaces are very limited and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.9
G
Gez • solo_traveller • gb
7
Pros:

The Indian restaurant and Sky Bar are very good. The views from a river front room are excellent.

Cons:

The rooms are outdated and shabby

2026-08-09 • via Nuitee
A
Angela • extended_group • gb
10
First Class hotel and first class service
Pros:

Loved the staff, the rooms, the food, the safe route of access to the O2

Cons:

Nothing to say here

2026-08-08 • via Nuitee
J
Jacqueline • solo_traveller • gb
9
Excellent
Pros:

Ideal to avoid the crowds when leaving the 02. Fabulous hotel with excellent attentive, customer focused staff. Pool & Spa facilities lovely and relaxing. Would thoroughly recommend.

Cons:

Unfortunately there was a very large contingent of ballroom competitors sraying at the hotel taking part in a competition. This meant that facilities such as bars and restaurants were exceptionally busy. Whilst the hotel did well to provide high standards of service, seating and service was impacted. In addition the sheer volume of individuals together were very noisy in communal areas only. No noise in rooms.

2026-08-08 • via Nuitee
S
Sandra • solo_traveller • gb
8
Very handy for access to O2
Pros:

The ease of getting to O2 Arena , just 5 mins walk from hotel , breakfast was very good

Cons:

The room was not very clean , we had a suite which had a little kitchen area with an oven that had cleaner all over it and not rinsed off and the bathroom mirror had hand prints on it
Our rpom was in tge old Arora building next to the hotel so was a long way to the main part and restaurants and bars, also room overlooked a building site with just a side view of the river ,a bit disappointing when it cost over £500 for a one night stay!

2026-08-08 • via Nuitee
M
Maria • solo_traveller • gb
10
2026-08-08 • via Nuitee
C
Colin • couple • gb
10
A great 2 days of luxury
Pros:

Great choice and of high quality

2026-08-08 • via Nuitee
H
hazel • solo_traveller • gb
9
Pros:

Location excellent for o2 arena. Lovely airy hotel and fantastic air conditioning in rooms. Very comfortable.

Cons:

We arrived very early for check in - would have been nice to be offered somewhere to sit and buy a coffee or a drink.

2026-08-07 • via Nuitee
R
Rachel • couple • gb
7
2026-08-07 • via Nuitee
S
SHYAMKUMAR • family_with_children • gb
10
2026-08-07 • via Nuitee
R
Rajiv • couple • gb
10
We really enjoyed our stay here for an excellent concert. Probably couldn’t do it every time unfortunately.
Pros:

Very handy for the O2, the staff were excellent & friendly, and everything was clean.
Breakfast very good. Top floor bar lovely. Nice pool.

Cons:

Quite expensive

2026-08-07 • via Nuitee
A
angela • solo_traveller • gb
10
2026-08-06 • via Nuitee
P
Pally1581 • solo_traveller • gb
10
2026-08-06 • via Nuitee
K
Khadija • couple • gb
6
2026-08-05 • via Nuitee
A
amy • couple • gb
10
2026-08-05 • via Nuitee
S
stella • couple • gb
10
2026-08-05 • via Nuitee
M
Muanda • solo_traveller • cd
6
Pros:

No comment

2026-08-05 • via Nuitee
A
Aoife • couple • gg
9
We will definitely stay again.
Pros:

The location for the O2 was fantastic.

Cons:

The limited fish choice menu on the Friday of our stay.

2026-08-05 • via Nuitee
T
Tina • extended_group • gb
10
2026-08-05 • via Nuitee
K
Konstanze • solo_traveller • de
10
2026-08-04 • via Nuitee
A
Andrea • couple • gb
10
A beautiful hotel with lovely staff and food.
Pros:

Very clean within the hotel and room with skipping corners

Cons:

Nothing

2026-08-04 • via Nuitee