Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Breakfast
Convenient Location
Cons:
Limited Room Amenities
Some Cleanliness Issues

Categories

Cleanliness
8.33
The bathroom was clean, although some facilities needed more attention.
Service
9.1
Staff were excellent, friendly, helpful, and went the extra mile.
Location
9.14
Perfect location for events at The O2 with easy access to the arena.
Room Quality
8.59
Rooms were comfortable, though more lighting and outlets were needed.
Amenities
8.62
Excellent gym, lovely pool, and spa facilities.
Value for Money
8.58
Price reflects the quality but could be slightly improved.
Food and Beverage
9.13
Breakfast was exceptional with a great selection.
Overall Experience
8.9
Wonderful stay overall, with just minor suggestions for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:26

Property Description

Luxurious Accommodation and Event Spaces
InterContinental London - The O2 offers stylish rooms with views of the River Thames and The O2, alongside competitive event spaces spanning over 4,500 square meters. The hotel boasts two pillar-free ballrooms, 34 meeting rooms, and outdoor event spaces by the River Thames, perfect for special occasions and corporate events.

Exquisite Dining Experiences
Indulge in signature dining at the hotel's various restaurants and bars, including Champagne Afternoon Tea at Meridian Lounge, cocktails at Eighteen Sky Bar, and award-winning Indian fine dining at Kinaara. Special occasion celebrations such as Valentine's Day and Christmas are elevated with delectable menus and stunning views.

Convenient Access and Entertainment
With direct access to Gate H of The O2, guests can enjoy shopping at designer outlets and entertainment venues. The hotel's proximity to North Greenwich Underground Station and the new Elizabeth Line ensures easy travel around London.

Book now and elevate your stay at InterContinental London - The O2 for a luxurious and convenient experience.

Important information:

The debit or credit card provided for the pre-payment needs to be presented upon arrival for verification.
On arrival the card will be pre-authorized for an amount equivalent to first night accommodations.
In case of the card not being available upon arrival to the hotel, guest will be asked to pay with an alternative card.

If you are planning to arrive by car, please note that car parking spaces are very limited and not guaranteed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Location

Property Video

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

Cleanliness: 8.33
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 9.13
Overall Experience: 8.9
C
christopher • solo_traveller • gb
3
2026-10-13 • via Nuitee
N
Nick • couple • gb
10
2026-10-13 • via Nuitee
C
Claire • couple • gb
6
Not as good as previous visits
Pros:

Location and have used before

Cons:

Wasn’t the same standard as last time

2026-10-13 • via Nuitee
W
Wayne • couple • gb
9
2026-10-13 • via Nuitee
L
Lisa • family_with_children • gb
10
Loved it and will be back
Pros:

Loved the room, link to the O2 and the breakfast was delicious. Plenty of choices and staff very attentive.

Cons:

One cracked and chipped mug in the room but that was the only thing.

2026-10-13 • via Nuitee
L
Lisa Downes • couple • gb
7
Amazingly close to 02 arena but parking is expensive and difficult when there is a private function
Pros:

Room was wonderful, bed amazingly comfortable with everything you could wish for in a room. Fabulous views over the River Thames and the best location in terms of easy access to the 02 Arena than anywhere else.

Cons:

There was a private function on and car parking spaces had been paid for and pre-allocated to the event. This made parking for other hotel guests extremely inconvenient with trips back and forth to concierge to try and sort things out, which to be fair to the kind gentleman on Concierge he did, but at a cost of £52 for the privilege of parking for less than 24 hours I expect to be able to park my car, especially around the 02 arena when there is a full to capacity event being held. The Skybar on the 18th Floor was also closed due to lack of staff, which was very disappointing and I think as a matter of courtesy should have been mentioned on arrival so guests were aware of the closure

2026-10-13 • via Nuitee
C
christopher • couple • gb
3
2026-10-13 • via Nuitee
C
carl • family_with_children • gb
9
Pros:

15th floor great view nice breakfast good choice comfortable bed nice 18th floor to chill at night over looking london

Cons:

Smell which came from bath plug for a short time and tap on shower nd when turn shower the water sprayed out on floor because head is dirty plus didn't turn fully and bit mold in shower near bottles the main window had alot dirt on it blocking some view , plug in 240v ex leads running breakfast room being held down with black tape not sort thing you see at 5 star and £365 a night

2026-10-13 • via Nuitee
D
Dawn • couple • gb
9
Loved my stay here perfect location for my trip to the 02 would definitely recommend and I will be staying again ☺️
Pros:

The staff were outstanding!

Cons:

There wasn’t anything I didn’t like just quite dusty mirrors in the room

2026-10-12 • via Nuitee
A
Alix • couple • gb
10
Fabulous concert and hotel stay
Pros:

The Clipper bar outside area was beautiful - watching the boats pass with a cocktail! A fantastic location for a Concert at O2. Good breakfast buffet with plenty of choices

2026-10-12 • via Nuitee
C
Catherine • couple • gb
7
Fantastic location for O2 arena
Pros:

Great room size with top class furnishings and bathroom.

Cons:

Breakfast was just ok. We ordered poached eggs, but both dishes arrived with the eggs hard like boiled eggs. Disappointed in the quality for the cost.

2026-10-12 • via Nuitee
T
Theresa • family_with_children • gb
4
Pros:

Location for O2 was fantastic. Hotel was clean.

Cons:

Room not ready until 5pm although check in was 3pm. We had dinner booked for 5pm, so were unable to get ready for the concert which we were attending. All we we were offered was a refund of ONE drink (there was two of us) and some sweets from the mini bar - Joke!

2026-10-12 • via Nuitee
E
Elizabeth • couple • gb
8
2026-10-12 • via Nuitee
M
Maria • solo_traveller • it
9
Pros:

Stanza ampia e accogliente con una bellissima vista, personale molto gentile, colazione ottima

Cons:

Prezzo un po' alto

2026-10-12 • via Nuitee
M
Mason • couple • gb
10
2026-10-12 • via Nuitee
S
Stacey • couple • gb
10
Had a fabulous stay. Can’t wait to come back
Pros:

Close to the tube. Own entrance into the arena. The bars the food

Cons:

The pillows

2026-10-12 • via Nuitee
J
Joanne • family_with_children • gb
8
A brilliant place and connection to the O2.
Cons:

I booked in advanced requesting no feathers in bedding as i'm allergic, I also messaged them separately, yet both twin beds had feather bedding! I got ill and they charged £50 to come and put non-feathered bedding on. Their mistake and I am penalised for it! And for having an allergy!

2026-10-12 • via Nuitee
L
Louise • family_with_children • gb
10
Clean, good service,good facilities and great location for 02
Pros:

Location to 02, free upgrade, cleanliness and a special thanks to Laytina

Cons:

Nothing

2026-10-12 • via Nuitee
S
Sue • couple • gb
8
Friendly staff, Great location
Pros:

The location

Cons:

Not getting the security deposit back the next day

2026-10-12 • via Nuitee
J
June • family_with_children • gb
10
Westlife stay!
Pros:

Excellent location - had booked tickets at O2 for Westlife!
Enjoyed the views from the bar and great breakfast.
Slept really well.

Cons:

Could have done with toilet roll topping up.

2026-10-12 • via Nuitee