Aloft by Marriott Santa Clara

Hotels
•
Aloft
8.6 (803 reviews)
510 America Center Court , San Jose , US

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff / early check-in
Close to Levi's Stadium / convenient location
Clean, comfortable rooms and beds
Nice lobby/bar and outdoor seating
Excellent breakfast (reported by some)
Quiet and good atmosphere for events
Cons:
Paid/outsourced parking and parking security/notice issues
Towels with odor/hair; stained sheets; ants reported
Missing towels and housekeeping communication problems
No in-room microwaves; EV charger not working
Occasional unfriendly front-desk interactions
Room issues: flashing smoke detector, noisy sliding door

Categories

Cleanliness
8
Many guests describe rooms as clean and comfortable, but there are several notable incidents (stained sheets, ants, towels with odor/long hair) that lower the score slightly.
Service
9.1
Staff are frequently described as friendly and helpful (early check-in, pleasant front-desk interactions), though a few reports note unfriendly reception and communication issues around shuttle/housekeeping.
Location
9.4
Consistently praised for proximity to Levi’s Stadium, Great America, airport and convention centers — a clear strength across reviews.
Room Quality
8.4
Rooms are generally modern and comfortable with good beds, but some guests reported problems (missing towels, noisy/flashy smoke detector, sliding barn-door issues, no in-room microwaves).
Amenities
8.3
Good public spaces (bar, lobby seating) reported, but some amenity issues: EV charger not working, no microwaves in rooms, shuttle limitations and third-party parking arrangements.
Value for Money
8
Reasonable value given location and room comfort for many guests, but unexpected paid/outsourced parking fees and parking security/notice issues negatively impacted perceived value.
Food and Beverage
8.6
Breakfast is described as excellent by some guests and the hotel provided a pleasant atmosphere (World Cup games), though options may be limited for restricted diets.
Overall Experience
9
Overall positive stays driven by location, clean/comfortable rooms and largely friendly staff; however, parking problems, occasional cleanliness lapses and a few service inconsistencies tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 07:25

Property Description

Modern Urban-Inspired Hotel with City Views

Year-Round Outdoor Pool and On-Site Bars
Guests at Aloft Santa Clara - San Jose North can enjoy a refreshing dip in the year-round outdoor pool while taking in views of the city. Additionally, they can unwind and socialize at one of the two on-site bars, perfect for relaxing after a day of exploring.

Comfortable Rooms with Free WiFi
Each air-conditioned room at the hotel features a flat-screen TV, private bathroom with complimentary toiletries, and a hair dryer. With free WiFi available throughout the property, guests can stay connected and entertained during their stay.

Convenient Amenities and Entertainment Options
From a 24-hour front desk to a billiards game area, Aloft Santa Clara - San Jose North offers a range of convenient amenities. Guests can also grab a quick bite at Re:fuel by AloftSM or savor specialty cocktails at the W XYZ® bar, ensuring a delightful and hassle-free stay.

Book your stay at Aloft Santa Clara - San Jose North for a modern and vibrant hotel experience in San Jose!

Important information:

Please note: Children cannot be accommodated at the hotel without an adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Location

Guest Reviews

8.6
Based on 803 reviews
Cleanliness: 8
Service: 9.1
Location: 9.4
Room Quality: 8.4
Amenities: 8.3
Value for Money: 8
Food and Beverage: 8.6
Overall Experience: 9
A
Angie • solo_traveller • us
10
2026-10-28 • via Nuitee
T
Tsuji • couple • us
9
Happy with my choice
Pros:

Isabella was very helpful and had great customer service

2026-10-27 • via Nuitee
S
Sandra • couple • us
9
2026-10-24 • via Nuitee
P
Paul • couple • us
3
Disappointed and disgusted by what their staff did
Pros:

Location, early check in

Cons:

Price was decent, incidental fee that they hold is high. Staff is semi friendly. So I went for a 49er game, ended up leaving the next day at 5am. I called to check out of my hotel and let them know that I had left my shoes in the room. I am 100 percent positive that I left them there and I was returning back to pick them up. When I called back they had no clue or notes of my shoes. A place that steals my property is pathetic and low. I will never stay at another Marriott again.

2026-10-21 • via Nuitee
V
Veronica • couple • us
10
2026-10-21 • via Nuitee
P
Patel • solo_traveller • us
1
2026-10-19 • via Nuitee
R
RHODORA • family_with_children • ph
10
2026-10-16 • via Nuitee
D
Djalma Luiz • couple • br
10
2026-10-15 • via Nuitee
R
Rosalinda • extended_group • us
7
Ok
Pros:

Location and price

Cons:

The lights in the room were not working I had to turn on the master light. Also, there was no information on TV programs had too watch news over and over.

2026-10-14 • via Nuitee
E
Elizabeth • couple • mx
8
2026-10-14 • via Nuitee
J
Jody • couple • au
7
2026-10-08 • via Nuitee
J
Jessica • couple • us
10
Fantastic
Pros:

The room was spacious and clean.

Cons:

NA

2026-10-08 • via Nuitee
P
Paul Devanesan • solo_traveller • us
10
2026-10-07 • via Nuitee
S
Sarah • family_with_children • us
10
2026-10-07 • via Nuitee
A
Ailene • couple • pa
6
Buenas instalaciones pero falta en limpieza y servicios.
Pros:

Las instalaciones están bonitas y espaciosas.

Cons:

Falta de limpieza. En el cuarto dejaron comida en el refrigerador del huesped anterior y cuando nos fuimos a acostar las sábanas olían mal, llamamos y las cambiaron. El wifi no funcionaba. También decía que el parking era gratuito en Booking, pero había que pagar $15 diario.

2026-09-19 • via Nuitee
J
Janet • family_with_children • us
1
would not stay there again. we stayed there about 4 yrs ago and your employees were so friendly .
Pros:

didnt eat there

Cons:

paying for parking when i had a handicap plate

2026-09-14 • via Nuitee
C
Cliver • solo_traveller • us
8
Pros:

Location

Cons:

Food. Train

2026-09-12 • via Nuitee
S
Sonny • extended_group • us
9
2026-09-08 • via Nuitee
V
Veronica • solo_traveller • us
8
Pros:

The room were clean and bed were comfy

Cons:

The parking fee since it was thru and app and it ended charging me for extra days

2026-09-07 • via Nuitee
G
Garland • solo_traveller • us
1
Terrible Service
Pros:

The customer service was terrible. I canceled my stay. I spoke with 3 different people that could not find my reservation. In the end I was still charged.

Cons:

The customer service was terrible. I was told to contact the hotel directly for assistance. Phone hung up times.

2026-09-02 • via Nuitee