Aloft Santa Clara

Hotels
•
Marriott
9 (211 reviews)
510 America Center Ct, San Jose, California, 95002 , San Jose , US
1-408-263-3900

listing image 1
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Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Newspapers in lobby (surcharge)
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Parking issues
Inconsistent room quality

Categories

Cleanliness
8.46
Overall cleanliness mentioned positively; however, there were mentions of some discomfort like an uncomfortable bed and malfunctioning toilet.
Service
9.43
The staff received multiple positive mentions, showing a high level of service.
Location
9.47
Many reviews highlighted the convenient location near Levi Stadium.
Room Quality
8.42
While clean, there were complaints about the mattress being too soft and noisy due to traffic.
Amenities
8.95
Amenities like the gym and pool were appreciated, though parking was a consistent issue.
Value for Money
8.91
Generally good value noted, but parking fees were a common complaint.
Food and Beverage
8.96
No specific comments on food except a favorable review about the bar service.
Overall Experience
9.43
Many reviewers expressed a strong desire to return and a positive overall experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:47

Property Description

Welcome to Aloft Santa Clara, your luxurious retreat in the heart of Silicon Valley!

Recreational Features
Dive into relaxation at our seasonal outdoor pool or energize your body in our fully-equipped fitness center. Whether you seek leisure or fitness, we have it all.

Convenience & Connectivity
Stay connected with complimentary wired and wireless internet access throughout the hotel. With 2702 square feet of versatile meeting room space, we're the ideal choice for your next corporate event or special occasion.

Comfortable Accommodations
Unwind in one of our stylish 175 guestrooms, featuring modern amenities including refrigerators, LED televisions, and private bathrooms stocked with complimentary toiletries. Enjoy the peace of mind that comes with ample convenience options.

Embrace comfort and convenience—book your stay at Aloft Santa Clara today!

Important information:

  • The seasonal pool will be open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJC

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9
Based on 211 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 9.43
C
Catherine • family_with_children • us
8
2026-05-27 • via Nuitee
R
Ronald • solo_traveller • us
10
Espectacular
Pros:

Excelente, ubicación limpieza y comodidad

2026-05-26 • via Nuitee
N
Noemi • family_with_children • us
10
2026-05-23 • via Nuitee
A
Audrey • couple • us
7
Pros:

Bed was comfortable

Cons:

Parking was not secure and outside yet had to be paid.

2026-05-18 • via Nuitee
S
Stephen • solo_traveller • us
6
Actual room up to par, but the "partnering" w/3rd parties is not up to my Bonvoy expectations
Pros:

Location is good for access to surrounding companies and the Convention Center. The room itself is up to what I've come to expect from Aloft.

Cons:

I have a restricted diet for health reasons so I did not get the breakfast as the items were "off the menu" for me. I ate in my room.

I was told by the front-desk that the "shuttle" apparently only drops off and doesn't do a return trip ? How is that useful ?

There is a button on the lightswitch panel marked "Press for Housekeeping", which apparently doesn't actually do anything but there is no signage or indication that you have to ask for it at the front-desk. I get that most hotels are not doing housekeeping everyday now, but that button needs to be covered or there needs to be signage.

The outsourced parking is *horrible*. Rather than just pay at the desk, I had to sign up with the third-party parking services company they use and now have an account with them which I did not ask for and can't seem to get rid of.

This particular property has some issues that need to be looked at and which I've not experienced at other Alofts.

2026-05-15 • via Nuitee
J
Junwoo • couple • kr
9
2026-05-13 • via Nuitee
J
Jiselle • couple • us
10
2026-05-12 • via Nuitee
G
Gicela • family_with_children • us
8
Clean, modern rooms, but parking could be better.
Pros:

Very clean, comfortable rooms.

Cons:

Parking. Was not informed prior to booking or checking in that i would have to pay to park. Ended up paying the fee and still received a notice on my car the next morning.

2026-05-06 • via Nuitee
K
Kelly • extended_group • us
9
2026-04-25 • via Nuitee
G
Gerry • extended_group • us
10
Another great stay on way from SFO, location, very clean, quiet, comfy beds and easy parking
Pros:

Location and overall comfort

Cons:

Nothing

2026-04-23 • via Nuitee
P
priscilla • couple • us
10
2026-04-23 • via Nuitee
A
Aberu • couple • us
10
2026-04-20 • via Nuitee
D
Darrell • couple • us
4
Great except for the staff in the bed
Pros:

The amenities

Cons:

The staff needs to take a customer service course and they need more comfortable beds and pillows

2026-04-14 • via Nuitee
S
Santhosh • solo_traveller • in
8
2026-03-26 • via Nuitee
U
Urbina • family_with_children • us
10
2026-03-25 • via Nuitee
A
Andre • couple • us
10
2026-03-19 • via Nuitee
C
Carson • family_with_children • us
10
2026-03-18 • via Nuitee
V
Villanueva • family_with_children • us
10
2026-03-14 • via Nuitee
S
Shaquaita • couple • us
4
The gentleman the checked me in was not friendly at all and there were ants in the room and the sheets were stained
Pros:

The location was nice

Cons:

The bathroom was not clean and there were ants in my room

2026-03-13 • via Nuitee
Y
Yatheesha • solo_traveller • in
3
2026-02-12 • via Nuitee