Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Good amenities
Cons:
Cigarette smell in hallways
Issues with deposit return
Weak coffee for breakfast

Categories

Cleanliness
7.81
The hallways smell of cigarette smoke.
Service
9.28
The service staff is good and friendly.
Location
9.12
Standard quality for this hotel tier.
Room Quality
8.97
The room size & bed size are good/bigger & spacious.
Amenities
9.1
Amenities like sauna and pool available.
Value for Money
9.26
Good price-quality relationship.
Food and Beverage
7.31
The coffee for breakfast is not bold & good enough.
Overall Experience
8.78
Overall good experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:22

Property Description

Luxurious Rooms with Stunning Views
Shangri-La Hotel, Hefei boasts rooms with breathtaking garden and city views through floor-to-ceiling windows, seamlessly blending modern design with traditional Hui culture.

Relaxation and Wellness Amenities
Indulge in the indoor pool, fitness center, sauna, and massage treatments for a truly rejuvenating experience. Let the travel desk assist in planning your adventures while children enjoy dedicated facilities.

Culinary Delights
Savor authentic Hui and Cantonese cuisine at Yangzi Xuan or opt for international dishes with flair at Café Wan. Your taste buds are in for a treat at Shangri-La Hotel, Hefei.

Book now to experience the epitome of luxury and hospitality at Shangri-La Hotel, Hefei.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HFE

Location

Guest Reviews

8.7
Based on 44 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.12
Room Quality: 8.97
Amenities: 9.1
Value for Money: 9.26
Food and Beverage: 7.31
Overall Experience: 8.78
A
amparo • solo_traveller • es
10
Pros:

Todo, hotel estupendo, personal de recepción excepcional. Cómodo y bonito. Habitaciones perfectas. Un poco alejado del centro pero nada que no se pueda solucionar con un Didi que por cierto son muy asequibles. Vale la pena!!

2026-09-15 • via Nuitee
F
Fangfang • family_with_children • ch
10
2026-08-30 • via Nuitee
R
Robert • solo_traveller • sk
10
Pros:

pekne izba s pracovnym stolom
velky 25m bazen a dve sauny s oddychovou zonou

2026-08-19 • via Nuitee
M
MICHAEL • solo_traveller • nz
10
Pros:

Brilliant location, best hotel I've found in this part of China. Excellent service, people are friendly and facilities really really good

Cons:

Was all good

2026-06-04 • via Nuitee
A
Alexey • couple • us
10
2026-05-31 • via Nuitee
J
Jesse • couple • za
2
Staff do not speak english. Check in takes more than 40 mins. Ordering a drink will take 30 mins or more. Room was poor
Pros:

Location was okay.

Cons:

Room was poor standard. Staff untrained. Check in takes over 40 mins. Ordering drinks takes almost an hour for a cocktail, 20 mins for a beer.

2026-05-13 • via Nuitee
J
Jessica • solo_traveller • gb
5
Pros:

Good gym, spacious rooms,

Cons:

Bad food options and got food poisoning from the restaurant. For an international hotel, not many people spoke English

2026-04-13 • via Nuitee
M
mikki • solo_traveller • my
10
⭐️👍
Pros:

⭐️👍

Cons:

⭐️👍

2025-12-23 • via Nuitee
S
SA • family_with_children • ar
10
Muy confortable. Buena relación precio-calidad
Pros:

El lobby, el desayuno, la ducha

Cons:

Hace falta renovar los colchones y los pasillos hacia las habitaciones huelen a humo de cigarrillo

2025-10-26 • via Nuitee
D
Daniela • family_with_children • de
8
Top
Pros:

Sauna,pool u d die Öffnungszeiten von beidem, sehr freundliches Personal. Der Horizonclub ist super.

2025-10-11 • via Nuitee
B
Brahim • solo_traveller • be
9
2025-10-09 • via Nuitee
W
Wai Fong Annie • couple • my
9
Will book again this hotel when visit hefei.
Pros:

The room size & bed size is good/bigger & spacious. Nice furniture. The service staff is good.

Cons:

The coffee for breakfast is not bold & good enough, hope can improve for an international 5 star hotel.

2025-09-16 • via Nuitee
A
Abhilash • couple • in
5
I paid 1000 yuan deposit on 19/7/24. Still the money has not credited back to my account.
Pros:

Okay. But I paid 1000 yuan deposit on 19/7/24. Still the money has not credited back to my account.

Cons:

I paid 1000 yuan deposit on 19/7/24. Still the money has not credited back to my account.
When I contact shangrilla no proper response.

2025-08-15 • via Nuitee
Z
Zi • couple • cn
10
2025-07-01 • via Nuitee
T
Theng • young couple • fr
9
Superb
2025-03-05 • via Nuitee
T
Theng • young couple • fr
9
Superb
Cons:

Wifi is slow, sometimes not have wifi in room.😠
I must use my own 5G

2025-02-27 • via Nuitee
L
Linda • young couple • gb
8
Very good
2025-02-07 • via Nuitee
S
Smarter Power
10
Pros:

good

2024-12-02 • via Nuitee
C
Christine • review category business travellers • tw
8
Very good
2024-09-19 • via Nuitee
V
Verified traveler
8
Pros:

Hotel service is perfect. I appreciate Jack, Dunkan and all other people. Food is nice. Thank you very much.

2024-09-04 • via Nuitee