Holiday Inn Express Jakarta International Expo by IHG

Hotels
•
Holiday Inn Express
8.1 (823 reviews)
Jalan Arena Pekan Raya Pintu 6 Kemayoran , Jakarta , ID
+62 21 28096000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (Desy, Helmi, Yuan, Janish, Faisal mentioned)
Convenient location for JI Expo / event attendance
Affordable / good value for money
Clean and compact rooms mentioned by multiple guests
Good buffet variety at times and standout dishes (nasi goreng rendang)
On-site Starbucks
Cons:
Breakfast area overcrowded / long lines and lack of seating
Rooms not well soundproofed; some given as connecting rooms
Air conditioning issues / rooms reported hot
Wi‑Fi weak in rooms reported
Pool not suitable for children
Some guests reported poor cleanliness and need for room renovation

Categories

Cleanliness
7.6
Mixed mentions: several guests note the hotel is clean and compact and cleaning was good, but others explicitly report poor cleanliness (Arabic: 'النظافة ضعيفه').
Service
9
Consistently positive: many guests praise staff by name (Desy, Helmi, Yuan, Janish, Faisal) for helpfulness, early check-in and friendly service.
Location
8.3
Mixed but strong for events: repeatedly noted as ideal for JI Expo and convenient for expo visitors, though some guests say it's distant from basic local services.
Room Quality
7
Several negatives: reports of thin/connecting rooms, poor soundproofing, noisy or ineffective air conditioning, some rooms hot and in need of renovation; also occasional plumbing issues.
Amenities
7.8
Mixed: gym noted but small, pool criticized as not suitable for children, on-site Starbucks mentioned positively; overall amenities are adequate but limited.
Value for Money
8.7
Generally positive: multiple comments call the hotel affordable and 'money's worth' for the price.
Food and Beverage
7.9
Mixed: buffet/breakfast receives praise for variety at times and some standout dishes (nasi goreng rendang), but many guests report average taste, crowding at breakfast and long lines.
Overall Experience
8.5
Predominantly positive overall impressions with thanks to staff and good value, tempered by issues like crowding, booking/checkout disputes and some room quality problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Modern Urban Stay with Free WiFi
Holiday Inn Express Jakarta International Expo offers a contemporary and convenient stay just a short walk from JIEXPO Kemayoran. Enjoy complimentary WiFi throughout the property and access to on-site meeting facilities.

Convenient Location and Nearby Attractions
Explore Jakarta with ease as the hotel is a short drive from popular areas like Kelapa Gading and Kota Tua. Additionally, attractions like Taman Impian Jaya Ancol and Bandar Kemayoran Golf are within a 10 to 15-minute drive.

Comfortable Rooms and Excellent Services
Relax in air-conditioned rooms equipped with essential amenities and enjoy daily breakfast during your stay. Take advantage of the 24-hour front desk for assistance with concierge services and relish in the buffet breakfast at the Great Room Restaurant.

Book your stay at Holiday Inn Express Jakarta International Expo for a seamless urban experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Location

Guest Reviews

8.1
Based on 823 reviews
Cleanliness: 7.6
Service: 9
Location: 8.3
Room Quality: 7
Amenities: 7.8
Value for Money: 8.7
Food and Beverage: 7.9
Overall Experience: 8.5
W
wuri • solo_traveller • id
9
Pros:

lokasi

Cons:

tidak ada

2026-10-31 • via Nuitee
F
Farook • couple • us
10
2026-10-30 • via Nuitee
M
Matasam • solo_traveller • om
9
2026-10-27 • via Nuitee
F
Farook • couple • us
10
Best hotel
Pros:

Best hotel

Cons:

Best hotel

2026-10-25 • via Nuitee
M
Mohammed • extended_group • om
7
Pros:

جيده

Cons:

جيده

2026-10-24 • via Nuitee
C
Candra • family_with_children • id
8
2026-10-21 • via Nuitee
M
malik • couple • sa
6
2026-10-15 • via Nuitee
A
Abdulaziz • solo_traveller • sa
10
2026-10-14 • via Nuitee
J
JITTIPHAT • couple • th
9
2026-09-19 • via Nuitee
W
wulandari • solo_traveller • id
10
Pros:

View dan layanan nya

Cons:

Tidak ada

2026-09-15 • via Nuitee
V
Vishal • solo_traveller • ee
7
2026-09-13 • via Nuitee
M
Mohammed • family_with_children • qa
7
Keep it up
Pros:

Cleaning condition was quite good
Buffet variety was good as well

Cons:

So far everything went okay

2026-09-05 • via Nuitee
M
Mohammed • family_with_children • qa
7
Keep it up and wish u all good luck
Pros:

Average variety but over all good quality

Cons:

All was okay so far

2026-09-03 • via Nuitee
M
Md Mohib • couple • bd
6
Pros:

Breakfast is ok.

Cons:

We booked hotel till 30th of September but unfortuanelty we check out on 27th so should be booking.com must return the rest of the amount. and we believe it will help us to continue with Booking.com. we have noticed the update 48 hours before but booking.com can not accept. it is not good overall.

2026-08-31 • via Nuitee
G
Giulia • solo_traveller • it
7
Pros:

Benissimo per una notte! Colazione molto varia e abbondante! Staff gentile e disponibile. Abbiamo provato il massaggio tipico di Java e le terapiste sono venute direttamente in camera.

Cons:

Stanze per nulla insonorizzate. Ci è stata data una camera che era evidentemente comunicante, quindi consiglio di chiedere che non lo sia prima che vi venga assegnata.

2026-08-31 • via Nuitee
M
Mauro • couple • es
7
2026-08-30 • via Nuitee
K
Kenneth • extended_group • id
9
Aside from the sink, it was wonderful.
Pros:

The dinner food, nasi goreng rendang was fantastic. Meat was tender and juicy, the fried rice was very rich in flavour. Not too spicy so i really enjoyes it. Unfortunately from what i know it was a seasonal menu for that specific month. Might be the best nasi goreng rendang i ever had. Compliments to the chef.

Cons:

The bathroom faucet sink feels a little clogged. Or it might be intended that way to prevent small items like rings from getting swallowed.

2026-08-29 • via Nuitee
S
Susan • solo_traveller • my
10
Pros:

The food serving

Cons:

Too many guests

2026-08-25 • via Nuitee
N
npramd • solo_traveller • id
9
Pros:

The staff were nice, the room and facilities were good, and the location was right in the JI Expo area, very suitable if you have an event to attend there.

2026-08-24 • via Nuitee
M
Michael Kent • solo_traveller • ph
10
Pros:

Thanks to Helmi, Yuan, and Janish for their assistance during my stay.

2026-08-22 • via Nuitee