Microtel Casselman

Hotels
•
Microtel Inns & Suites
8.5 (514 reviews)
17 Rue Industrial , Casselman , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Good customer service
Professional staff
Convenient location
Cons:
Cleanliness issues
Limited breakfast options
High price for quality

Categories

Cleanliness
7.23
Multiple reviews highlight issues with cleanliness, including dirty rooms and bathrooms.
Service
10
Generally positive remarks regarding staff friendliness and check-in experience.
Location
9.7
Good location noted in several reviews, including convenience for travelers.
Room Quality
8.24
Rooms generally adequate but some reports of poor experiences with cleanliness.
Amenities
8.19
Amenities such as breakfast have mixed reviews; some appreciate options for dietary needs.
Value for Money
8.22
Considered somewhat expensive for the quality received, especially when factoring in cleanliness issues.
Food and Beverage
7.18
Breakfast options are limited and were found lacking by several guests.
Overall Experience
9.23
Despite several negative comments, the overall impression remains moderate due to high ratings in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:22

Property Description

Modern Accommodation with Convenient Amenities

Fitness Centre and Family Rooms
Microtel Casselman, just 16 km from Calypso Waterpark, offers a modern stay with a fitness centre and spacious family rooms. The 24-hour front desk and concierge service ensure a seamless experience, while free WiFi keeps you connected throughout your stay.

Comfortable Rooms and Continental Breakfast
Each air-conditioned room is equipped with a flat-screen TV, private bathroom, and cozy bedding. Start your day with a complimentary continental breakfast before heading out to enjoy skiing and cycling in the surrounding area.

Business Facilities and On-Site Snacks
For business travelers, take advantage of the convenient business centre. Additionally, vending machines with a variety of drinks and snacks are available on-site for a quick bite. Book your stay at Microtel Casselman for a relaxing and hassle-free experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 514 reviews
Cleanliness: 7.23
Service: 10
Location: 9.7
Room Quality: 8.24
Amenities: 8.19
Value for Money: 8.22
Food and Beverage: 7.18
Overall Experience: 9.23
S
Sylvain • solo_traveller • ca
10
2026-06-27 • via Nuitee
W
Wilson • family_with_children • ca
8
2026-06-27 • via Nuitee
O
Olivia • family_with_children • ca
8
Pros:

Clean & comfortable

Cons:

Coffee was no good

2026-06-22 • via Nuitee
R
Robert • couple • ca
9
Pros:

Convenient on the edge of the hiway

Cons:

Pet friendly surroundings

2026-06-20 • via Nuitee
C
Couturier • couple • ca
9
Tres bien
Pros:

Dejeuner tres bien.

Cons:

Vente de boissons sur place

2026-06-20 • via Nuitee
O
Oreilly • solo_traveller • ca
10
2026-06-14 • via Nuitee
O
Oreilly • solo_traveller • ca
10
2026-06-14 • via Nuitee
D
Daniel • couple • ca
5
Not again…..
Pros:

Clean

Cons:

The room was the size of a broom closet

2026-06-10 • via Nuitee
R
Roy • extended_group • gb
9
Great location for East/West travel
Pros:

Very friendly staff & good breakfast

2026-06-09 • via Nuitee
M
Michael • solo_traveller • ca
7
2026-06-02 • via Nuitee
F
Francois • solo_traveller • ca
8
Pros:

Lit confortable et petit déjeuner de qualité

Cons:

.

2026-06-01 • via Nuitee
G
Germain • couple • ca
8
Très apprécié
Pros:

Le petit déjeuner était parfait pour nous deux.

Cons:

On aurait aimé avoir accès à un petit frigo.

2026-05-26 • via Nuitee
E
Evelyn • family_with_children • ca
8
2026-05-21 • via Nuitee
S
simon • solo_traveller • ca
8
Parfait pour une nuit pour le travail.
Pros:

L’emplacement et les équipements. Bon déjeuner gratuit.

Cons:

L’accueil le 14 mai 2026. Employé blasé et pas sympathique.

2026-05-19 • via Nuitee
L
Lawrence • couple • ca
8
2026-05-17 • via Nuitee
L
L • solo_traveller • ca
10
2026-05-14 • via Nuitee
A
Amanda • family_with_children • ca
7
Pros:

Had all the basics we needed.

Cons:

The breakfast wasn’t great. I took a picture of the bowl of oranges they had out. They were literally hard and petrified with black spots. I don’t understand how someone could see that and think it’s edible and ok to serve guests. Also one of the male front desk staff members wasn’t overly friendly or welcoming. Seemed more bothered than anything.

2026-05-13 • via Nuitee
Y
Yelyzaveta • family_with_children • ca
9
2026-05-13 • via Nuitee
S
Sarah • family_with_children • ca
8
Comfortable and relaxing
Pros:

Good location. We were upgraded to spacious suites with refrigerator and microwave.

Cons:

Continental breakfast is not my favorite. I would prefer a hot breakfast.

2026-05-05 • via Nuitee
K
Katy • couple • ca
7
2026-05-04 • via Nuitee