Monark Hotel Cappadocia

Hotels
Independent
8 (48 reviews)
Esentepe Mah., Ürgüp Cad. No. 72, 50100, Nevsehir, Nevsehir, 50100 , Nevsehir , TR

Facilities

Free breakfast
Full-service spa
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Spacious room
Nice pool and jacuzzi
Cons:
Breakfast variety could be improved

Categories

Cleanliness
7.75
The room was spacious and clean.
Service
8.25
Standard quality for this hotel tier.
Location
8.25
Standard quality for this hotel tier.
Room Quality
8.25
The room was spacious and clean.
Amenities
8.25
The pool and jacuzzi were nice.
Value for Money
8.25
Standard quality for this hotel tier.
Food and Beverage
7.25
Breakfast was nice but could have more variety.
Overall Experience
7.75
Overall, a pleasant experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:44

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at our full-service spa, offering a rejuvenating experience like no other.

Abundant Recreational Facilities
From a relaxing outdoor pool to a soothing sauna, we provide a variety of recreational amenities for your enjoyment during your stay.

Exceptional Dining and Entertainment
Savor delicious meals at our restaurant, sip on your favorite drink at the bar/lounge or poolside bar, and start your day with a complimentary buffet breakfast.

Experience luxury and comfort at Monark Hotel Cappadocia. Book now to enjoy a delightful getaway with us.

Important information:

  • Clothing is optional at this property.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 48 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.25
Food and Beverage: 7.25
Overall Experience: 7.75
Z
Zeynep
10
Pros:

Oda geniş ve temizdi havuz ve jakuzi güzeldi yemek ve kahvaltı açık büfeydi. Kahvaltı sıcak daha çok çeşit olsa daha iyi olabilirdi

2025-07-19 via Nuitee
H
Hayat
6
Pros:

Bir gece kaldık 5 oda kiraldik ailece. Bizim odadaki duş bozuktu. Diğer odalarda sorun yoktu.baska bir sorun yaşamadık

2025-04-13 via Nuitee
M
Murat
10
Pros:

Odalar temizdi. Personel ilgiliydi. Herhangi bir olumsuzluk yaşamadık

2025-04-02 via Nuitee
T
Tamer
6
Pros:

Fotoğraflarda daha iyi görünüyor , idare eder , ortalama , nasıl 4 yıldız bilemedim , yangın sprink tesisatı yok

2025-04-01 via Nuitee
S
Sophie
10
Comfortable
Pros:

Good hotel. Practical for business stay.

2024-12-11 via Nuitee
Z
Zeshaan
10
Bathroom needs improvement!
Pros:

My stay was excellent, however the bathroom needs better lighting and the bath area was not draining, not to mention there were 2 short planks of wood keeping the water in the bath area and it was not sufficient, the bathroom kept flooding.

2024-07-25 via Nuitee
M
Muhammed
10
Fint
Pros:

Jeg har været her i 3 nætter med børnene og alt var fint. Kan klart anbefales. Rimelig pris hvis man har børn som får gavn af at svømme.

2024-07-14 via Nuitee
U
Umut
8
Tercih edilmeli/edilmemeli?
Pros:

Otelin alt kat kapalı havuz kısmı arızalı diyerek kullanıma açmadılar. Kahvaltı bizce felaketti çeşit yok lezzet düşük. Temizlik kesinlikle iyi, havlu değişimi muntazam. Personel genellikle asık suratlı sanırım zorla çalıştırıyorlar. Bizce bölge için tercih edilebilir. Sonuçta genellikle sadece konaklama amacı ile kullanılıyor

2024-06-19 via Nuitee
E
Emir family
2
Pros:

We had a reservation for 2 nights and when we arrive to the hotel everything was fine , the rooms were next to each other as a family trip . The restaurant servers are awful , they don’t clean the tables unless you requested even they see the table full of dirty plates . No one greet the guest ,not a single word which is awful in the hospitality industry , also we had issues with the AC the first night but didn’t complain thinking that was just an insignificant issue but 2nd night we had the same problem and we called the front desk and their answer was there’s not technician and we have to wait for next day . While we were doing Check out we mentioned the AC issue and they said that they didn’t receive any call regarding this matter telling me a LIAR which is very disrespectful answer.


I will suggest more training regarding hospitality and Guest relations because the building doesn’t look bad and is clean but the service is AWFUL ,terrible . Also there is a lack of language that is even worst .



2024-06-10 via Nuitee
Κωνσταντίνος review category business travellers gr
6
Pleasant
Pros:

Food was nice.

Cons:

Internet was really really bad. At any place of the hotel.
Bath water was very hot and as soon as you would try to make it less hot the pressure dropped down to zero. It was therefore impossible to wash ourselves.

2023-09-16 via Nuitee
M
Mariusz with friends gb
10
Fantastic
Pros:

Staff was very friendly.

Cons:

You are perfect. Please don’t change anything.

2023-07-30 via Nuitee
S
Shaikh family with young children ca
2
Very poor
2022-10-09 via Nuitee
A
April young couple us
5
Good location, staff needs improvement
Pros:

Good location with easy access to getting around the area. Pool area was large and nice amenity to use during the heat wave. Cooler / AC also very helpful.

Cons:

Bathrooms have no vent or fan — please upgrade. Also hairdryer needs upgrading. Because it didn’t work I had to go to local salon to get a wash & dry.

Even at a budget hotel like this, staff needs to have basic customer service training. I could give a million examples. Please upgrade your staff to provide a more welcoming and peaceful environment. As a hotel geared to tourists, it would be wise for the staff (not just reception) to learn at least some useful phrases in other languages.

Besides that, some examples of what we experienced: It’s not pleasant to jump over huge bags of trash directly blocking the staircase leading to our room, have the floor mopped right under our feet with buckets of water while eating breakfast, our keys being deactivated multiple times for no apparent reason, being woken up from resting by cleaners fighting loudly with each other, slamming things, and smoking on the hallway (daily!), etc..

I’m not the type to complain, but please do better. It gives the Kapadokya area a bad name to see this low standard of service.

2022-09-18 via Nuitee
M
Monty young couple au
10
Exceptional
2022-08-29 via Nuitee
A
Alberto solo traveller it
7
Good
Pros:

Wide swimming pool, awesome breakfast , very green garden

Cons:

Forget to reach it by pubblic transport, very tiny bathroom, wifi most of the time didn't work.

2022-08-15 via Nuitee
S
Suhail family with young children gb
8
Very good
Pros:

Nice hotel 15min drive from the cave hotels and the hot air baloon. we preferred it as it was away from all the hussel
we had a family room which was big. Bfast was good
staff especially Mustafa was amazing. Highly recommended especially with kids as you have 2 pools in door and outdoor and lots of open area

Cons:

Too many stairs

2022-08-11 via Nuitee
K
KILANI family
6
Pros:

ne merite pas ses 4 étoiles
chambre spacieuse mais un peu vieillotte clim qui fonctionne a peine. petit dej avec peu de choix de n sucré juste pain confiture et fruits. pour le salé il ya de quoi faire.

2022-08-10 via Nuitee
S
Serdal friends
6
Pros:

Omgeving van hotel is prima, het hotel zelf is “ok”.

2022-08-06 via Nuitee
I
Iglar young couple rs
8
Had it not been for the cardinal omission of the hotel management, the stay would have been good.
Pros:

The hotel is on the outskirts of the city, close to all the sights of Cappadocia. The hotel has its own parking lot. Breakfast was good.

Cons:

We had an inconvenience with the hotel staff. The offer stated that it is not necessary to pay for the hotel in advance, and we additionally asked to pay in cash when we are at the hotel. Behind our backs, during our stay, the hotel staff, without consulting us, charged our three nights with a credit card, they used the data stored in the Buking.com database. We did not complain to Booking.com because we have a bad experience that even though we have Genius level 3 status, they almost never protect us in disputed situations.

2022-07-30 via Nuitee
F
ft
2
Pros:

My father died due to which was not able to do the tour.The property didn’t have courtesy to give credit of money so that booking can be done later in same hotel or partial refund of amount.

2022-07-03 via Nuitee