Hotel des Alpes

Hotels
7.9 (981 reviews)
14 rue des Alpes , Geneva , ch
+41 22 731 22 00

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location near train station
Friendly, helpful staff
Clean and comfortable rooms
Free coffee/water and useful amenities (AC, transport card)
Convenient for travel (station, connections)
Cons:
Small bathrooms and small elevator
No private parking
Occasional cleanliness lapses
Some worn/tired furniture in rooms
Occasional nighttime noise due to central location

Categories

Cleanliness
7.5
Generally reported as very clean in many reviews, though a few guests mentioned a cleaning lapse and a comment that rooms could have been a bit cleaner.
Service
8.4
Staff repeatedly described as friendly, helpful and bilingual; accommodating (early check-in, responsive to issues) which supports a strong service score.
Location
9
Consistently praised as excellent — very close to the train station, central and convenient for restaurants and transport; location is the hotel's strongest point.
Room Quality
6.7
Rooms noted as modern, quiet and with comfortable beds, but several mentions of small bathrooms, tired furniture and at least one poor view/room-cleaning timing issue lower this score.
Amenities
8.2
Positive mentions of free coffee, free water, soda on tap in the foyer, air-conditioning and complimentary transport cards; limited parking and small elevator are minor drawbacks.
Value for Money
7.7
Mixed signals: some guests explicitly called it good value, others found it a bit expensive; overall slightly above average for value.
Food and Beverage
7.6
Breakfast described as good and varied (notably smoked salmon), although sometimes served in a nearby hotel — generally positive but not outstanding.
Overall Experience
8.1
Most guests report a positive stay (would return, romantic views, convenient for travel) with minor issues (noise, small facilities) that do not outweigh the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 08:11

Property Description

Central Location:
Located in the heart of Geneva, Hotel des Alpes offers easy access to both the Cornavin Train Station and Lake Geneva, just a short 5-minute walk away. With convenient proximity to bus, tram, and train services, exploring the city's main destinations is a breeze.

Complimentary Transport Ticket:
Upon check-in, guests receive a complimentary ticket for Geneva's public transport, including airport transfers, for the duration of their stay. This added perk ensures seamless travel throughout the city during your visit.

Modern Amenities:
After a complete renovation, all rooms at Hotel des Alpes are now equipped with air conditioning, providing guests with a comfortable and relaxing stay. Enjoy modern facilities in a charming setting during your time in Geneva.

Book your stay at Hotel des Alpes now for a memorable and convenient experience in Geneva!

Important information:

Guests are kindly asked to inform the hotel about the total number of children traveling and their age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

7.9
Based on 981 reviews
Cleanliness: 7.5
Service: 8.4
Location: 9
Room Quality: 6.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 7.6
Overall Experience: 8.1
A
alush • family_with_children • il
8
נוח נעים ומהנה
Pros:

מיקום מעולה, 350 מטר מהטיילת וקרוב לרכבת ולמסעדות טובות. צוות יעיל ועוזר, חדר נקי ממוזג ונראה ממש משופץ לאחרונה.

Cons:

המדרגות המצופות בשטיח נראות מאד מלוכלכות, לא מתאים לרמה הכללית. ניתן לשפר בקלות

2026-08-14 • via Nuitee
A
Armand • family_with_children • fr
10
Excellent séjour en famille
Pros:

Nous avons passé un excellent séjour dans cet hôtel, le personnel est vraiment accueillant et sympathique. Les chambres sont top, tout était vraiment parfait. J'y retournerai volontiers sans hésiter et je recommande vraiment cet hôtel au cœur de Genève.

Cons:

J'ai tout apprécié.

2026-08-14 • via Nuitee
G
GANG • solo_traveller • cn
8
2026-08-13 • via Nuitee
C
CLAUDIA 04 • solo_traveller • ar
9
Volveria a elegir este hotel.
Pros:

Excelente opción para Suiza con presupuesto moderado!. Ubicación perfecta. Rodeado de restaurantes, bares y lugares de comida rápida. A unos pocos metros de la estación de trenes. Y caminando se puede llegar fácilmente a muchos de los lugares de interés.
El personal es muy atento y dispuesto. Desayuno en otro hotel frente a este. Con productos frescos y típicos.

2026-08-13 • via Nuitee
A
Alison • extended_group • gb
9
Lovely central stay , close to station and lake , clean with friendly staff
Pros:

Great location, staff helpful, water machine in lobby great for filling bottles, looked after luggage on last day even after check out, shutters made it nice and dark , fairly quiet, air conditioned room was great in the heat

Cons:

, room at back overlooked rooftops and some occasional noise from other windows , no food on site so you have to go out and eat but loads of choice at nearby eateries but we knew that before we booked so no surprises, breakfast was at a nearby hotel

2026-08-13 • via Nuitee
C
Christian • solo_traveller • de
7
2026-08-13 • via Nuitee
F
Faiza belachi • solo_traveller • dz
9
Pros:

Emplacement central entre la gare et le quai, personnel souriant lit confortable

Cons:

Rien

2026-08-12 • via Nuitee
F
frederique • solo_traveller • ch
6
Pros:

Le lit...bien grand et confortable...

Cons:

La salle de bains...le lavabo minuscule...la douche glissante..
La TV ne marchait pas...on.a du nous changeait de chambre

2026-08-12 • via Nuitee
F
FRANCOIS-XAVIER • extended_group • mq
10
Plutôt agréable
Pros:

L’emplacement, literie excellente

Cons:

La télévision pas vraiment opérationnelle

2026-08-12 • via Nuitee
C
christophe • couple • fr
9
2026-08-11 • via Nuitee
E
Eric • solo_traveller • fr
10
2026-08-11 • via Nuitee
A
Artem • solo_traveller • ru
9
Pros:

Location, price, hospitality

Cons:

Breakfast

2026-08-11 • via Nuitee
J
Josephine • couple • gb
8
Comfortable and good location
Pros:

Comfortable room, quite basic (not a very nice view out the window) but everything works and the coffee machine is a nice touch - great location! Very friendly staff too!

Cons:

Quite expensive but it is Switzerland!

2026-08-11 • via Nuitee
V
VIRGINIE • couple • fr
8
Pros:

Hôtel à taille humaine. Personnel à l'écoute de nos besoins.
L'emplacement permet d'accéder rapidement aux transports en commun et de visiter les lieux touristiques

Cons:

A proximité de l'hôtel des rues adjacentes pas tres bien fréquentées.

2026-08-10 • via Nuitee
O
Oz • solo_traveller • il
4
2026-08-09 • via Nuitee
K
Krešimir • solo_traveller • hr
6
Nadomak jezera i kolodvora
Pros:

Izvrsna lokacija i doručak, iako u hotelu preko ceste.

Cons:

Prekasno uređivanje sobe.

2026-08-09 • via Nuitee
B
Barbara • couple • pl
8
Everything was ok
Pros:

Localisation

2026-08-09 • via Nuitee
M
mohammad • couple • kw
8
2026-08-09 • via Nuitee
P
Pawel • solo_traveller • be
8
Fijn hotel
Pros:

Zeer goede locatie, helemaal in het centrum dicht bij leuke restaurantjes. Vriendelijk en behulpzaam personeel, proper kamers. We hadden alles wat we nodig hadden.

2026-08-08 • via Nuitee
A
ann-sofie • solo_traveller • se
5
2026-08-07 • via Nuitee