Hôtel des Alpes

Hotels
•
Independent
8.4 (127 reviews)
14 Rue Des Alpes, Geneva, 1201 , Geneva , CH
41-22-7312200

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Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Safe-deposit box at front desk
Free newspapers in lobby
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room renovations
Basic breakfast quality

Categories

Cleanliness
8.4
Clean, but some rooms need renovations.
Service
9.36
Staff were courteous and helpful.
Location
9.4
Great location, very convenient.
Room Quality
7.85
Rooms are comfortable but somewhat dated.
Amenities
7.88
Basic amenities, with some renovations ongoing.
Value for Money
8.34
Fair pricing for the location, but issues with room.
Food and Beverage
7.39
Breakfast quality was basic, some inconsistencies.
Overall Experience
8.55
Overall a nice stay with some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:20

Property Description

Central Location
Discover the perfect hub for your Geneva adventures at Hotel Des Alpes, centrally located within minutes of iconic landmarks like City Center Shopping Area and the Jet d'Eau Fountain.

Comfort and Convenience
Indulge in a comfortable stay in one of our 28 air-conditioned rooms featuring modern amenities such as flat-screen TVs, complimentary wireless internet, and cozy bedding, ensuring you feel right at home during your visit.

Amenities Galore
Enjoy a range of conveniences including a 24-hour fitness center, complimentary newspapers in the lobby, and helpful concierge services, all designed to enhance your stay with us.

Ready to experience Geneva in style? Book your stay at Hotel Des Alpes now!

Important information:

  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 127 reviews
Cleanliness: 8.4
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 8.34
Food and Beverage: 7.39
Overall Experience: 8.55
M
monique • couple • nl
8
Gewoon goed.
Pros:

De ligging vanuit het station (we reisden met rugzak) was perfect. En de airco was top!
Koffie en thee op de kamer.

Cons:

Het koelkastje deed het niet.
En de kitranden van de badkamer mochten wel eens vervangen worden.
Verder was het schoon. Goed bed.

2026-07-04 • via Nuitee
M
Maria • couple • se
7
Bra vistelse.
Pros:

Fantastiskt läge!!!
Nyrenoverad duschrum med tvättställ.
Nyrenoverad köksdel.
Bra jalusier för fönstren.
Möbler och torkställ ing på uteplatsen.

Cons:

Smutsiga golvlister, bla på toaletten och inget toalettpapper.
Dammigt på hyllor och plana ytor. Dammtussar under sängen.
Flera hål i underlakanet.
Handdukarna var väldigt slitna.
Inget diskmedel eller disktrasa.

2026-07-02 • via Nuitee
O
Olga • solo_traveller • lt
8
Pros:

Great location, friendly and helpful staff. Clean, neat.

Cons:

Hair dryer from another room seemed to be just near my ears. Thin walls 🙂

2026-07-01 • via Nuitee
D
DAVID • solo_traveller • us
3
Pros:

AC was not working in room as circuit breaker had tripped. Was able to open box that was stuck shut to reset circuit. AC exhaust right above bed, which was loud and uncomfortable. Room was extremely small. Not even a water bottle inside. Shower was old. Breakfast was OK. Staff were nice. Room (305) very overpriced for what it offered.

Cons:

Very small room, AC was not working, very plain decor. Bathroom was old. No water inside room.

2026-06-28 • via Nuitee
V
Virginie • couple • fr
10
2026-06-26 • via Nuitee
S
Siriki • solo_traveller • ci
9
Agréable
Pros:

Son emplacement, ses équipements et la courtoisie de son personnel.

Cons:

Aucun avis négatif

2026-06-25 • via Nuitee
P
Penny • couple • us
8
Great price and clean
Pros:

Convenient location, clean with helpful staff

Cons:

Nothing

2026-06-23 • via Nuitee
T
Teemu • solo_traveller • fi
8
2026-06-22 • via Nuitee
R
Romain • solo_traveller • it
8
Soggiorno al lago
Pros:

Ottima posizione vicino alla stazione ed al lago, perfetto per spostamenti di lavoro ed incontri
Personale gentile ed accogliente

Cons:

Colazione
Assenza di ristorante

2026-06-22 • via Nuitee
N
Nicole • extended_group • gb
10
Great location and solid hotel room to sleep in
Pros:

Perfect location and good value for money. Air conditioning worked great as well! Decent space. Loved that there was a station for complimentary tea, coffee, and water in the lobby.

Cons:

Nothing, it was great!

2026-06-21 • via Nuitee
M
Mara • family_with_children • es
9
2026-06-16 • via Nuitee
M
monique • couple • fr
8
2026-06-15 • via Nuitee
P
Philippe • solo_traveller • ch
8
2026-06-14 • via Nuitee
S
Sophie • solo_traveller • fr
9
Bel hôtel proche gare
Pros:

L'emplacement proche gare
Hôtel très propre
Personnel très sympathique

Cons:

Chambre en face de l'ascenseur
Attente au petit-déjeuner car arrivés à 9h15 et plus de pain ni de viennoiseries

2026-06-14 • via Nuitee
A
Anne-Catherine • solo_traveller • fr
10
Parfait!
Pros:

Personnel toujours sympathique, très bon petit déjeuner, emplacement très pratique. J’y reviens depuis plusieurs années

2026-06-13 • via Nuitee
M
Mariam • solo_traveller • se
10
2026-06-12 • via Nuitee
S
sarah jennifer • solo_traveller • ga
10
Agréable
Pros:

Le personnel hyper accueillant, l'emplacement impeccable... J'ai adoré 😊

Cons:

Une bouteille d'eau dans les chambres serait bien.

2026-06-12 • via Nuitee
V
Velidgaber • solo_traveller • tr
1
Pros:

حجزت ودفعت المبلغ ولما ذهبت للفندق قال الفندق مليان لا يوجد غرف لقد كنت متعب من السفر وكنت مستاء جدا

2026-06-12 • via Nuitee
A
Amandine.. • solo_traveller • fr
9
Top
Pros:

J'ai passé un très bon séjour à l'Hôtel des Alpes. L'emplacement est idéal. La chambre était propre, confortable et calme. Le personnel a été accueillant et professionnel.
J'ai bien apprécié les petites attentions proposées aux clients, notamment les boissons chaudes et l'eau mises gratuitement à disposition. Nous avons également bénéficié d'une carte de transport permettant d'utiliser gratuitement les mouettes genevoises, les bus et les tramways, ce qui est très pratique pour découvrir la ville.
Je recommande cet hôtel sans hésitation et j'y séjournerai de nouveau avec plaisir.

2026-06-12 • via Nuitee
J
Julia Valeria • solo_traveller • uy
10
2026-06-12 • via Nuitee