Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Room quality issues
High noise levels
Limited amenities

Categories

Cleanliness
8.62
Some reviews mentioned issues with room cleanliness and odor.
Service
10
Multiple reviews praise the helpfulness and friendliness of staff.
Location
10
Many reviews highlight the excellent location near transport and attractions.
Room Quality
8.12
Several comments indicated rooms were basic and did not match online descriptions.
Amenities
9.12
Facilities such as the rooftop pool received mixed feedback regarding value.
Value for Money
8.62
Comments suggest the pricing may not justify the quality of the stay.
Food and Beverage
9.12
Breakfast and beverage options were adequate, though not exceptional.
Overall Experience
10
Despite the issues mentioned, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:23

Property Description

Rooftop Plunge Pool and Terrace
Dear Hotel Madrid offers a unique experience with its rooftop plunge pool and terrace, perfect for relaxing and enjoying stunning views of the city.

Stylish and Modern Rooms
Each room at Dear Hotel Madrid is meticulously designed, featuring modern amenities like a 40-inch flat-screen TV, free high-speed WiFi, and a rain shower in the private bathroom.

Nice to Meet You Restaurant & Lounge
Indulge in delicious cuisine at the hotel's restaurant while taking in breathtaking panoramic views of Madrid. The contemporary and cosmopolitan menu is sure to delight your taste buds.

Experience luxury and convenience at Dear Hotel Madrid. Book now for an unforgettable stay in the heart of central Madrid.

Important information:

When booking for more than 9 people, different policies and additional supplements may apply. Please contact the hotel directly for more information.

Please note that when booking a rate where payment is due before arrival, Dear Hotel Madrid will provide detailed payment instructions, for example a link to a secured payment platform.”Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: MAD

Location

Guest Reviews

9.2
Based on 13945 reviews
Cleanliness: 8.62
Service: 10
Location: 10
Room Quality: 8.12
Amenities: 9.12
Value for Money: 8.62
Food and Beverage: 9.12
Overall Experience: 10
M
Michael • solo_traveller • ie
10
2026-10-31 • via Nuitee
R
Ruth • couple • gb
10
Fabulous
Pros:

Little touches that really showed attention to detail

Cons:

Nothing!

2026-10-31 • via Nuitee
J
Jessica • couple • gb
10
The location was excellent, breakfast was superb, room was clean and the staff were very helpful and friendly. We would
Pros:

Location was excellent, breakfast was superb and we loved the rooftop bar.

Cons:

N/A

2026-10-31 • via Nuitee
R
Ruiz Benítez • couple • es
10
Pros:

La ubicación y el personal excelente.

2026-10-31 • via Nuitee
P
Philippe • couple • be
7
2026-10-31 • via Nuitee
İrem • couple • tr
8
2026-10-31 • via Nuitee
J
Jonas • couple • de
9
Super Lage für City Trip
Pros:

Rooftop and room cleaning.

Cons:

Frühstück war im vergleich mit anderen Optionen fußläufig nicht angemessen von der Preis-Leistung.

2026-10-31 • via Nuitee
B
Baki • couple • fr
7
Good value good location
Pros:

The room, the location

Cons:

You need reservation for breakfast, the lobby very small

2026-10-31 • via Nuitee
N
Nicole • family_with_children • de
9
Perfekt als Ausgangsbasis für eine dreitägige Madrid Reise
Pros:

Die Unterkunft ist super zentral gelegen und die Skybar mit dem hervorragenden Frühstück ist wirklich top

Cons:

Wenn man mit viel Gepäck reißt, könnte es etwas eng werden. Aber für einen kurzen Städtetrip mit Trolley ist das Doppelzimmer völlig ausreichend.

2026-10-30 • via Nuitee
K
Khaled • couple • kw
8
2026-10-30 • via Nuitee
M
Maya • couple • de
9
2026-10-29 • via Nuitee
D
di • couple • fr
8
Pros:

地理位置很好，房间很干净。
就是靠近主路警车声音还是听得到。

2026-10-29 • via Nuitee
M
Mawish • couple • gb
7
EXCELLENT LOCATION
Pros:

- location
- complimentary fruit /drinking fountain in reception
- free tote bag and indoor slippers
- friendly staff
- nice decor

Cons:

- limited storage (no wardrobe)

2026-10-28 • via Nuitee
R
Robert • solo_traveller • gb
10
My favorite hotel in Madrid
Pros:

Everything! This is my favorite hotel in Madrid

Cons:

Nothing, I love it

2026-10-28 • via Nuitee
L
Lara • couple • gb
9
Pros:

Beautiful rootop bar and pool. So classy and stylish. View is sensational.
Standard rooms were an excellent size.
Staff are extremely accomodating.

2026-10-27 • via Nuitee
E
Eman • solo_traveller • eg
10
Pros:

The location the staff were excellent

2026-10-27 • via Nuitee
J
Jose David • solo_traveller • es
8
2026-10-26 • via Nuitee
A
Alina • solo_traveller • fr
7
2026-10-26 • via Nuitee
H
HTM • extended_group • nl
10
Fijn hotel op prima locatie met vriendelijk personeel en heerlijk ontbijt.
Pros:

Fijn hotel op handige locatie. Schoon en netjes. Stil op de kamers. Erg vriendelijk personeel. Heerlijk ontbijt.

2026-10-26 • via Nuitee
J
Jennifer • couple • ch
7
Sympathique
Pros:

J’ai beaucoup aimé son emplacement, en plein centre de Madrid, à proximité de la Gran Vía. C’est vraiment idéal pour visiter la ville, car tout est facilement accessible.

Cons:

Les produits ménagers utilisés pour nettoyer la chambre laissaient une odeur persistante et peu agréable. De plus, le lit n’était pas très confortable, ce qui a malheureusement nui à la qualité de notre séjour.

2026-10-25 • via Nuitee