Hotel Montejo

Hotels
•
Kavia Hotels
8.1 (1113 reviews)
Calle 57 No. 507 x 62 y 64 , Mérida , MX
+52 999 928 0390

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
7.56
Some reviews indicate maintenance issues and unpleasant odors in rooms.
Service
9.03
Guests praised the staff for being friendly and attentive.
Location
9.07
Multiple reviews highlight the convenient city center location.
Room Quality
7.52
Some comments mention poor mattress quality and issues with bathrooms.
Amenities
7.55
Facilities need upgrades, including the water control and general maintenance.
Value for Money
8.01
Several guests believe it offers good value based on location.
Food and Beverage
8.06
Restaurant nearby mentioned positively, but little detail on hotel food.
Overall Experience
8.03
Guests enjoyed their stay overall, citing pros that outweigh the cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:13

Property Description

Charming Oasis in Mérida's Heart

Beautiful Gardens: Enjoy the serene beauty of our lush gardens surrounding the outdoor pool, perfect for relaxation.

Convenient Amenities: Stay connected with free WiFi, and unwind in air-conditioned rooms featuring cable TV and private bathrooms with free toiletries.

Central Location: Explore Mérida's historic center with ease, as Montejo Hotel is just steps away from the city's iconic cathedral and a short drive from the airport.

Experience comfort and convenience at Montejo Hotel. Book your stay now for an unforgettable Mérida getaway.

Important information:

Please note that check-in time is until 17:00. Please ensure you inform the property in advance if your expected arrival time will be after 17:00, otherwise your reservation may be canceled.

Please note that for reservations of 3 or more rooms, special conditions may apply. Please contact the property for further information.

Reservations with breakfast do not include breakfast for minors who enter for free, this service has an additional cost.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Location

Guest Reviews

8.1
Based on 1113 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.03
A
Andrea • family_with_children • mx
10
2026-11-07 • via Nuitee
O
Osanne • family_with_children • ca
10
Great stay, would visit again
Pros:

Very well located, great isolation from the road's noises, comfortable beds, great water pressure in the shower, and gave each adult a small bottle of water every day of our stay. Very clean, they change towels and bedding everyday. Swimming pool area is pleasant.

Cons:

Swimming pool water too cold. Very surprising, giving it was more than 30 degrees during our 5 day stay, i dont understand how the water could be this cold.

2026-11-06 • via Nuitee
M
María Del Carmen • family_with_children • es
10
Pros:

La amabilidad y profesional de su personal

Cons:

El aparcamiento estaba algo retirado

2026-11-05 • via Nuitee
Y
YADIRA • extended_group • mx
8
Perfecta ubicación y precio
Pros:

Nos gustó mucho la ubicación. Muy cerca del zócalo, las tiendas y restaurantes. El hotel no es de lujo pero es agradable y perfecto por el precio que se está pagando.

Cons:

El WiFi no es constante y a veces la información que da el personal se conflictúa. Una recepcionista nos dijo que no podía conseguir servicio de lavandería y otro que sí. El que dijo que sí, tenía razón. Pero siempre todos fueron muy amables y serviciales.

2026-11-05 • via Nuitee
A
Ana Claudia • solo_traveller • uy
6
Decente.
Pros:

Es un hotel decente, pero caro para lo que ofrece. El personal de limpieza muy amable, no tanto el de la recepción.

Cons:

Había que subir las maletas por la escalera y no había personal que ayudara con esa tarea, me ayudó la chica de recepción porque me vio complicada. No tiene opción de desayuno porque no tiene restaurante, y las habitaciones no tienen frigobar, creo que este último detalle fue lo peor.

2026-11-04 • via Nuitee
C
Chrystelle • extended_group • fr
9
2026-11-01 • via Nuitee
D
Danielle • solo_traveller • au
9
Really enjoyed my stay. Staff could be a bit friendlier!
Pros:

It’s a beautiful hotel with very convenient location. I was grateful for the bottles of water every day and excellent cleaning.

Cons:

Rooms have windows with very light curtains. Lights are on all night in the corridor outside. Need an eye mask.

2026-10-29 • via Nuitee
C
Caceres • family_with_children • mx
9
2026-10-27 • via Nuitee
J
jose antonio • solo_traveller • mx
9
2026-10-26 • via Nuitee
B
balam • solo_traveller • mx
8
Pros:

Todo

2026-10-26 • via Nuitee
N
Norma Eugenia • family_with_children • mx
9
Dias agradables en Mérida
Pros:

La amabilidad del personal

Cons:

Las cortinas son muy delgadas y se filtra la luz de las luminarias en la noche

2026-10-23 • via Nuitee
A
Antonio • family_with_children • mx
8
Cons:

Estacionamiento..

2026-10-19 • via Nuitee
A
Alicia • solo_traveller • mx
9
2026-10-19 • via Nuitee
T
trecinos • family_with_children • bz
10
Pros:

All staff members were warm and friendly!

Cons:

The hotel itself doesn't have a diner or restaurant so we had to go elsewhere for food or order in.

2026-10-15 • via Nuitee
J
Jay • solo_traveller • ca
8
My stay was excellent overall! You couldn’t ask for a better location, surrounded by cafés, restaurants, and shops. The
Pros:

I really loved the interior courtyard, I was able to sit down there in the evening and enjoy a glass of wine. I like that all the rooms were facing this area

Cons:

Honestly there was nothing I didn’t like. I think a room refrigerator would’ve been nice to have but the staff was nice enough to lend me some space in the staff room refrigerator.

2026-10-14 • via Nuitee
D
DAMIAN • family_with_children • mx
8
ESTANCIA BIEN
Pros:

Ubicación

Cons:

Instalaciones en remodelacion

2026-10-13 • via Nuitee
A
Antonio • couple • mx
10
Pros:

Excelente lugar y muy cerca del centro.

2026-10-10 • via Nuitee
P
Paola • solo_traveller • mx
9
Pros:

La caaa es preciosa!!!! De noche es un espectáculo!

Cons:

Siento que pagué mucho por una habitación como la que encontré. Muy limpia pero la tarifa era más acorde a otro tipo de mobiliario

2026-10-09 • via Nuitee
R
Rita Consuelo • extended_group • mx
8
Pros:

lo amplio del baño

2026-10-08 • via Nuitee
S
Sanchez • solo_traveller • mx
10
Pros:

Excelente atención del personal, muy amables y atentos.

Instalaciones limpias, accesibles y muy cómodas.

2026-10-07 • via Nuitee