Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful hotel and surroundings
Attentive service
Charming location
Cons:
Noise from nearby activities
Additional charges for amenities

Categories

Cleanliness
8.79
General mention of cleanliness, although some reviews indicated issues with amenities.
Service
9.76
Personnel are attentive and available, many reviews praise the service.
Location
9.8
The hotel is described as being in a charming medieval village, with great access.
Room Quality
9.25
Beautiful rooms and hotel ambiance noted, but some minor issues with noise reported.
Amenities
8.78
Some amenities require additional fees, impacting the overall satisfaction.
Value for Money
8.24
Some guests felt the pricing did not align with the service and amenities provided.
Food and Beverage
8.79
Mixed reviews on food quality; specific issues with breakfast noted.
Overall Experience
9.36
Consistently high remarks about the overall experience, despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 01:43

Property Description

Historic Charm in Medieval Village

Le Vieux Castillon, nestled in the medieval village of Castillon-du-Gard, offers a unique blend of history and luxury.

Luxurious Rooms and Amenities

With 34 modern rooms spread over 2 buildings, each equipped with air conditioning, satellite TV, and a coffee machine, your comfort is ensured. Indulge in the minibar's selection for a delightful treat.

Gourmet Dining and Relaxation

Savor exquisite cuisine in the restaurant adorned with wooden beams, reflecting regional flavors. Unwind by the heated outdoor pool or pamper yourself at the on-site spa.

Book now for an unforgettable stay at Le Vieux Castillon!

Important information:

The main building was renovated between January and July 2015.

One pet is charged EUR 15 per night.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    Children up to and including 3 years old stay for € 15 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 4 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 461 reviews
Cleanliness: 8.79
Service: 9.76
Location: 9.8
Room Quality: 9.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 9.36
G
Gesche Jasmin family_with_children us
8
Overall, this is a beautiful hotel I would return to.
Pros:

Le Vieux Castillon is set in a beautiful village that feels almost dreamlike. While having a car is helpful for exploring the surrounding area, the village itself offers several excellent restaurants and a few charming shops, making it easy to stay local if you prefer a quieter, off-the-grid experience for a couple of nights while enjoying the hotel.

Cons:

We did experience some challenges with the invoice, including confusion around additional charges and items that may or may not have been correctly included.
In addition, the staff appeared to have limited experience with international travelers, which contributed to some of the misunderstandings.
When on vacation, I prefer not to have to worry about the accuracy of my invoice, and this aspect of the stay was disappointing.

2026-05-28 via Nuitee
B
BOOST couple gb
9
friendly helpful staff, good assistance with the luggage and car parking.
Pros:

all friendly roomy a nice staff

Cons:

do not know but the shower at the pool was defective.

2026-05-26 via Nuitee
L
LOUIS couple fr
9
2026-05-21 via Nuitee
M
matthieu couple fr
10
2026-05-21 via Nuitee
T
tristan solo_traveller fr
8
Presque parfait mais....
Pros:

L'emplacement est parfait et le bâtiment est magnifique.
Le personnels de l'hôtel est très serviable. Notamment le voiturier de très bon conseil.
Les massages du Spa, j'ai rarement eu un aussi bon massage dans un hôtel.

Cons:

Les prix des " options" qui sont en faites obligatoires:
Notamment le parking 20euros par nuit( non couvert ) et pas de bornes de recharge rapide ainsi que les tarifs du restaurant Azur.
Pour finir l'accès au SPA 50 euros pour 30 minutes... cela ce passe de commentaires au vue de la taille de celui-ci

Manque un centre de remise en forme

2026-05-20 via Nuitee
D
drydry solo_traveller fr
10
2026-05-18 via Nuitee
C
christophe solo_traveller fr
7
2026-05-17 via Nuitee
L
Liliane couple fr
7
Séjour restreint eclair suite petit déjeuner mal preparé et csq santé
Pros:

Gestion petit dejeuner défaillante avec personnel sympathique ,mais inexperimenté.
Signalé à la reception et départ anticipé.
Absence de structure adaptée pour le déjeuner ey restaurant proposé inadapté.
Heureusement restaurants independants sur place adaptés dans le village.

Cons:

Comme classiquement des probémes de personnel.
Stationnement un peu délicat .

2026-05-13 via Nuitee
S
SERGE couple fr
8
Pros:

LES CHAMBRES TRES BIEN Et le personnel a l accueil super ,le cadre , le coin piscine ,

Cons:

La restauration manque sérieusement d un directeur , le petit déjeuner un désastre que de la pâtisserie congelé inadmissible pour un 5 Etoiles,? La cuisine est bonne mais des portion beaucoup trop petites une morille dans l assiette , une asperge alors que c la saisons a 3.50 €le kg ,,? vraiment dommage .
on vous sert l apéritif en terrasse sur des table mouillées il a fallu demander a la serveuse de les essuyée,, un cocktail sans paille et cuillère pour remuer le sucre caïpirinha , des fautes inadmissible ....

2026-05-13 via Nuitee
J
Joana couple pt
7
Bom, mas podiam ter mais cuidado com os hóspedes
Pros:

O local de uma forma geral. Vila linda, assim como as intalações do Hotel

Cons:

Não fiquei no quarto que paguei. O quarto na foto tinha uma cama dossel e nao foi o que recebi. Além disso, por ser um Hotel 5 estrelas e o único hotel na Vila, tinham que ter um cuidado maior com os hóspedes. Fui tentar jantar as 21hs da noite no domingo e me disseram que nao serviam mais nada que a cozinha ja estava fechada. Nao podiam servir nem um sanduiche. Me indicaram para ir a cidade mais proxima ( 15 km de la) . Fui, mas ja estava tudo fechado tambem. Tive que dormir com fome nesse dia. Alem disso pedi duas garrafas de agua para o meu quarto e disseram que nao podiam pois nao tinham garrafas sobrando. Sinceramente fiquei bem decepcionada

2026-05-13 via Nuitee
M
Massimiliano couple it
10
2026-05-11 via Nuitee
M
Martin family_with_children nl
9
overall, a great hotel in a great location
Pros:

pool area, restaurant

Cons:

breakfast could have been a bit more diversified (e.g. fresh fruit)

2026-05-06 via Nuitee
O
olivier couple fr
9
Bon moment à Castillon du Gard
Pros:

Accueil et emplacement

Cons:

Le spa n était pas en service

2026-05-04 via Nuitee
Y
Yohan couple fr
9
Pros:

Lieu de grande qualité, grand confort et deco tres agreable,. Espace plein air piscine avec vue extraordinaire.

Cons:

Juste l insonorisation des couloirs car le sol étant en pierre, le passage des voisins devient un bruyant.

2026-05-02 via Nuitee
L
Linda family_with_children ch
10
2026-04-30 via Nuitee
A
Adam solo_traveller gb
10
Excellent
Pros:

Great location. Staff always great.

2026-04-24 via Nuitee
M
Monique extended_group fr
7
Établissement en rodage début de saison
2026-04-20 via Nuitee
N
Nicole couple fr
7
Ne mérite pas 5 etoiles
Pros:

Petit-déjeuner de qualité indigne d'un 5 étoiles:
Tables sans set ni nappe
Serviettes en papier de la plus mauvaise qualité
Confitures industrielles servies dans les 2 étoiles
Yaourts avec dates périmées
Charcuterie de supermarchés
Distributeur automatique de boissons
Etc....

Cons:

En plus de ci-dessus
Salle de sport inexistante
Propreté de la chambre à revoir
Etc...

2026-04-19 via Nuitee
N
Nina family_with_children sk
10
2026-04-14 via Nuitee
R
Ronnie couple gb
10
Sensational
Pros:

This property and staff was stunning

Cons:

There was nothing we didn’t like

2026-04-13 via Nuitee