Thien Hai Hotel

Hotels
8.8 (315 reviews)
220 Ly Tu Trong , Ho Chi Minh City , VN
+84 28 3915 9222

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Central location
Cons:
Noise issues
Bathroom cleanliness

Categories

Cleanliness
8.38
Several reviews appreciated the cleanliness, although there were some mentions of improvement needed in bathrooms.
Service
9.35
Many guests noted the staff's friendliness and helpfulness, which contributed positively to their experience.
Location
9.39
Guests praised the hotel's central location, making it convenient for exploring the area.
Room Quality
8.34
Rooms were generally comfortable; however, some guests noted issues such as size and noise.
Amenities
8.37
Basic amenities provided; some guests felt deficiencies were balanced by staff support.
Value for Money
8.83
Guests felt they received good value for the price, particularly in relation to the service provided.
Food and Beverage
8.88
Breakfasts received positive mentions, though some items were noted as limited.
Overall Experience
8.85
Overall, guests expressed a satisfying experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:44

Property Description

Luxurious Accommodation
Indulge in comfort at Thien Hai Hotel, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Enjoy complimentary WiFi and relax with provided slippers and free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk and free private parking during your stay. Whether you're here for business or leisure, we've got you covered with all the essential amenities for a seamless experience.

Prime Location
Located just steps away from Ben Thanh Market and Tao Dan Park, Thien Hai Hotel offers easy access to the city's top attractions. With Tan Son Nhat International Airport nearby, your travels are made convenient.

Book your stay at Thien Hai Hotel now for a memorable experience in Ho Chi Minh City.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8.8
Based on 315 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
S
Sergei • solo_traveller • ru
7
2026-09-14 • via Nuitee
Y
YUXIANG • solo_traveller • tw
7
Pros:

位置很方便
櫃檯人員非常親切，男生女生都很親切

Cons:

早餐沒了不會補，7點開始，7:10到的時候熱狗跟蛋都沒了，到7:30也都沒補，所以隔天開始我都7點整就來吃早餐（後面可能有補，但我不想再等了）

吃早餐的時候要小心，麵跟飯的蓋子打開後有時候比較難固定，所以ㄧ打開可能會蓋下來，然後就會有個工作人員發出生氣的嘶吼聲，那天吃早餐時，有三個人都沒蓋好，那個人就吼了三次

不小心打破洗髮精的罐子，請工作人員來打掃，工作人員穿著鞋把浴室跟房間踩到一堆腳印就離開了

有可能是因為使用太陽能的關係，住了四天，第一天有熱水，第二天只有溫水，第三天連溫水都沒有，第四天有溫水

2026-09-11 • via Nuitee
D
Deborah • couple • au
7
Central location. Overall pretty good stay.
Pros:

Location was excellent. We had a room with a small window that was fitted out nicely. Seemed like it was a newer fit out. Good storage, desk and chair. Housekeeping each day and fresh water. Lift worked well. Shower had good flow. Breakfast was fresh but sparse. The bed was comfy and earplugs provided. Aircon worked well.

Cons:

There was an issue with the account and despot staying for a number of days they didn’t address it until we were leaving for the airport. There was an extra 3-4% charge for a card payment. The washing was super expensive. Housekeeping had a photocopy of the guests passports sitting on the rubbish bin by the lift (total security breach). Water in the fridge wasn’t free and no notice as given. The bed was against the wall and difficult to navigate.

2026-08-26 • via Nuitee
Q
Quang • solo_traveller • ch
9
Pros:

Sehr nettes und hilfsbereites Personal. Die Lage ist zentral und das Zimmer ist sauber. Alles funktioniert und alles was man braucht ist da.

2026-08-11 • via Nuitee
S
simonmQ5876IC • Solo travel
10
Hi guys thanks for all. You know I not so was. I am booked onto Qatar Air 04 Dec
Pros:

Fantastic I want to put some photos of my Viet Mates

2026-07-29 • via Tripadvisor
E
Excursion36475333921 • Solo travel • Ho Chi Minh City
10
What an amazing little unseen gem. I had a great stay as I knew I would. This is my third visit in 2 years from the UK. STAFF IN
Pros:

This is a fantastic medium sized Hotel in a location that is just perfect for Tourists. Ir is in an area great fot shopping good transport links and yet relatively free of the problems generallly found in Bui Vien (walking street). Hotel is very safe, very friendly and spitlessly clean and totally suitable for young Children up to elderley. It is ideally located for Cho Ben Thanh, the money change shops and the new Metro.

2026-07-23 • via Tripadvisor
P
Philip YF • couple • us
8
Staff is help , can do attitude
Pros:

Good location

Cons:

Small breakfast buffet

2026-05-21 • via Nuitee
Z
Zoltan • couple • gb
10
Pros:

Everything
Great staff

2026-05-03 • via Nuitee
A
André • solo_traveller • de
10
Pros:

My favourite hotel in HCM. Stayed here 2018 (twice), 2023 (twice), 2024 (twice) and now 2026 (twice). It will always be my first choice in HCM. The best location with Family Mart next door and Ben Thanh Market two minutes away. Always helpful staff. Looking forward to come back in the future.

2026-05-01 • via Nuitee
C
Chi • couple • au
8
Pros:

Location is good for visiting HCM, in proximity to many good restaurants, attractions, and markets... Staff are very helpful and friendly. Breakfast is good.

2026-04-21 • via Nuitee
P
Philipp • couple • au
9
2026-04-10 • via Nuitee
A
André • family_with_children • de
10
Pros:

Location and staff. Been here many times before and will come back.

2026-04-07 • via Nuitee
H
helen • couple • gb
3
Cheap and convenient
Pros:

Location and staff

Cons:

Room is smell, bedding and towels was poor and old.

2026-04-06 • via Nuitee
G
Gráinne • family_with_children • ie
10
Pros:

Great location, very helpful staff, breakfast was lovely.

Cons:

All was good

2026-04-04 • via Nuitee
C
Chi • couple • au
8
Thien Hai hotel is a mid range hotel in Sai Gon - Central locaton and is a good place to stay.
Pros:

Staffs (especially Van Anh at the reception) are friendly and very helpful. The Hotel location is good, Close to the market and attractions. Overall, it is a good place to stay in HCM for a short trip.

Cons:

Could be a bit noisy at night on the lower floor.

2026-04-01 • via Nuitee
R
Rafał • couple • pl
7
Na jedną noc ok.
Pros:

Lokalizacja jest super, Bardzo miły personel. Akceptowalne śniadanie.

Cons:

Pokój bardzo mały. Klimatyzacja bez względu na zmianę ustawień cały czas działa z taką samą mocą, rano było zimno. Twarde łóżko, ale wygodne.

2026-03-29 • via Nuitee
M
Marinel • couple • au
10
The place is clean and amazingly clean. The staff is very accommodating and gave a good recommendation of places to eat
Pros:

I really love their staff and the breakfast option every morning. You can feel the warmth of vietnam, simple but so good.

Cons:

You can hear the loud music from the nearby bars and vehicles from outside.

2026-03-23 • via Nuitee
A
André • family_with_children • be
9
Pros:

Accueil, propreté, Petit déjeuner

Cons:

Lit un peu dur et bruit de l'extérieur

2026-03-21 • via Nuitee
C
Chi • family_with_children • au
9
A very good mid range hotel, good location, friendly and helpful staff.
Pros:

Good location, close proximity to Ben Thanh market, MRT station and other attractions

Cons:

.

2026-03-21 • via Nuitee
C
Chi • family_with_children • au
9
Pros:

Staff are friendly and helpful. Good location +++

Cons:

N/ A

2026-03-21 • via Nuitee