The Moon Residence & Spa

Hotels
9.6 (1528 reviews)
Old Market Area, St. 267, Vihear Chen Village , Siem Reap , kh

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean accommodations
Excellent amenities
Good value for money
Cons:
Room cleanliness issues
Firm mattresses
Occasional language barriers with staff

Categories

Cleanliness
8.75
Several comments noted cleanliness but also mentioned improvements necessary, especially the smell in some rooms.
Service
9.71
Overall, multiple reviews praised the staff for being friendly and helpful, contributing to a positive experience.
Location
10
Most reviews highlighted the excellent location, close to major attractions and easily accessible.
Room Quality
9.2
Rooms generally praised for comfort, but some reviews mentioned issues with mattress firmness.
Amenities
9.73
Amenities, including the swimming pool and spa, were positively received, adding value to the stay.
Value for Money
9.69
Reviewers felt that the accommodations provided good value given the quality of service and amenities.
Food and Beverage
9.74
Breakfast and dining options were positively reviewed, indicating a strong offering in this category.
Overall Experience
10
Feedback suggests an overall exceptional experience with many satisfied stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:52

Property Description

Conveniently Located Oasis in Siem Reap

Prime Location: Just a 10-minute stroll to City Center, Pub Street, and Night Market, with easy access to Angkor Wat temple and Siem Reap airport.

Abundant Amenities: Enjoy 24-hour front desk service, tour arrangements, ticketing, laundry, massage, Apsara dinner show, and cooking classes. Free WiFi available throughout.

Relaxation & Dining: Unwind by the spacious salt-water pool with a swim-up bar, and dine at the on-site restaurant for breakfast, lunch, and dinner.

Ready to experience the charm of Siem Reap? Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1528 reviews
Cleanliness: 8.75
Service: 9.71
Location: 10
Room Quality: 9.2
Amenities: 9.73
Value for Money: 9.69
Food and Beverage: 9.74
Overall Experience: 10
F
Fabian • couple • de
10
Perfect stay in the Moon Residence
Pros:

Amazing stay with brilliant location within the city. The property itself is truly amazing- like an urban jungle - which provides the perfect environment to relax after busy days of temple exploring! Staff is wonderfully friendly. Highly recommend!

2026-06-11 • via Nuitee
D
Daniel • solo_traveller • dk
10
2026-06-11 • via Nuitee
K
Kelly • solo_traveller • us
10
2026-06-11 • via Nuitee
D
Daniel • solo_traveller • de
10
Beautiful hotel .
Pros:

We had a very comfortable stay at this hotel . It was absolutely amazing and beautiful garden. We loved swimming pool and green garden around . Our driver also was great .

2026-06-08 • via Nuitee
A
Alamelu • solo_traveller • sg
8
Pros:

Pich and all the staff were most helpful

Cons:

The mirror in bathroom was dark.

2026-06-07 • via Nuitee
T
Timmy • solo_traveller • ru
10
2026-06-06 • via Nuitee
F
Finna • solo_traveller • es
10
Beautiful hotel
2026-06-06 • via Nuitee
W
Willam • solo_traveller • fr
10
Amazing for my second stay
Pros:

I would choose this hotel if I return to Siem Reap . It’s like paradise in the forest . Location is in the city center of Siem Reap.

2026-06-06 • via Nuitee
B
Belpaeme • couple • be
10
Een echte aanrader als je in Siem Reap bent!
Pros:

Alles was in orde! Het personeel was zeer vriendelijke en behulpzaam, ontbijt en het menu van het eten was super lekker, faciliteiten waren perfect en de kamer was proper en comfortabel.

Cons:

Ze hadden ons laten weten dat ze aan het werken waren op het dak van het hotel tussen 10am en 5pm. Eén van de ochtenden begonnen ze al om 7am. Dit was zeer vroeg! Gelukkig is dit maar tijdelijk!

2026-06-06 • via Nuitee
M
margret • solo_traveller • nl
10
Kom hier zeker terug!
Pros:

Het personeel, met name Saly, Len, Tola, Pich en Lee. Ze waren ontzettend behulpzaam. De kamer was ruim, schoon en comfortabel. Het restaurant had een goed menu met, voor ons, zeer redelijke prijzen. De cocktails waren heerlijk en ze hadden zelfs happy hour. De spa was schoon en de massages goed.

Cons:

Eigenlijk niets

2026-06-06 • via Nuitee
X
Xao • couple • my
10
2026-06-04 • via Nuitee
R
Ronal • solo_traveller • es
10
2026-06-03 • via Nuitee
A
Amy • solo_traveller • de
10
Wonderful hotel
Pros:

Hotel is very welcoming and comfortable with a nice central pool . We arrived Siem Reap late night and the staff welcomed and help us to arrange the trip for next day . Everything was perfect.

2026-06-03 • via Nuitee
J
Jennifer • solo_traveller • fr
10
2026-05-27 • via Nuitee
C
Chen • solo_traveller • hk
10
2026-05-26 • via Nuitee
G
George • solo_traveller • fr
10
Amazing
Pros:

Fabulous absolutely beautiful place to stay in Siem Reap . Great for value money . We definitely stay here again as soon as possible . Thank you for all staff who treat us very well during our holiday in Siem Reap.

2026-05-26 • via Nuitee
N
Nicholas • solo_traveller • ca
10
Nice place for our holiday
Pros:

It was a really wonderful trip. The accommodation was comfortable, the environment was clean and the breakfast also very nice .

2026-05-26 • via Nuitee
B
belinda • solo_traveller • au
10
2026-05-25 • via Nuitee
R
Ravil • solo_traveller • ru
10
Amazing beautiful perfect location
Pros:

Perfect

2026-05-25 • via Nuitee
S
Sara • solo_traveller • de
10
Great location
2026-05-25 • via Nuitee