The Moon Residence & Spa

Hotels
9.6 (1615 reviews)
Old Market Area, St. 267, Vihear Chen Village , Siem Reap , KH
+855 12 671 117

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Clean accommodations
Excellent amenities
Good value for money
Cons:
Room cleanliness issues
Firm mattresses
Occasional language barriers with staff

Categories

Cleanliness
8.75
Several comments noted cleanliness but also mentioned improvements necessary, especially the smell in some rooms.
Service
9.71
Overall, multiple reviews praised the staff for being friendly and helpful, contributing to a positive experience.
Location
10
Most reviews highlighted the excellent location, close to major attractions and easily accessible.
Room Quality
9.2
Rooms generally praised for comfort, but some reviews mentioned issues with mattress firmness.
Amenities
9.73
Amenities, including the swimming pool and spa, were positively received, adding value to the stay.
Value for Money
9.69
Reviewers felt that the accommodations provided good value given the quality of service and amenities.
Food and Beverage
9.74
Breakfast and dining options were positively reviewed, indicating a strong offering in this category.
Overall Experience
10
Feedback suggests an overall exceptional experience with many satisfied stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:52

Property Description

Conveniently Located Oasis in Siem Reap

Prime Location: Just a 10-minute stroll to City Center, Pub Street, and Night Market, with easy access to Angkor Wat temple and Siem Reap airport.

Abundant Amenities: Enjoy 24-hour front desk service, tour arrangements, ticketing, laundry, massage, Apsara dinner show, and cooking classes. Free WiFi available throughout.

Relaxation & Dining: Unwind by the spacious salt-water pool with a swim-up bar, and dine at the on-site restaurant for breakfast, lunch, and dinner.

Ready to experience the charm of Siem Reap? Book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

9.6
Based on 1615 reviews
Cleanliness: 8.75
Service: 9.71
Location: 10
Room Quality: 9.2
Amenities: 9.73
Value for Money: 9.69
Food and Beverage: 9.74
Overall Experience: 10
L
Loretta • couple • fr
10
The best place to stay in Siem Reap
Pros:

I would recommend this beautiful place absolutely amazing and I could say enough that it is real paradise at the middle of Siem reap . I would stay again

2026-09-19 • via Nuitee
K
Klaudia • couple • gb
10
Amazing paradise
2026-09-12 • via Nuitee
J
Jame • couple • sg
10
Amazing resort
Pros:

A relaxing peaceful place in Siem Reap. We enjoyed our stay. The location just perfect we can to everywhere Old Market, Pup Street and Psa Khmer as well . We definitely stay here again .

2026-09-10 • via Nuitee
S
Samantha • solo_traveller • de
10
2026-09-10 • via Nuitee
J
Josep Miquel • couple • es
10
2026-09-09 • via Nuitee
G
Giacomo • solo_traveller • it
10
Pros:

Il personale è super accogliente, sempre con il sorriso e ci ha aiutato tantissimo a soddisfare ogni nostra esigenza.
Ci ha preparato la colazione al sacco per poter andare a vedere l'alba nei templi, ci ha prenotato il tuk tuo al mattino prestissimo e il massaggio che si è svolto nella loro SPA.
Consigliatissima anche la piscina in cui si può stare fino a tardi.

2026-09-07 • via Nuitee
E
Elizabeth • family_with_children • gb
9
2026-09-02 • via Nuitee
M
Max • solo_traveller • it
8
2026-09-01 • via Nuitee
V
Vemal • couple • my
8
2026-08-29 • via Nuitee
L
Lionel FAURE • couple • fr
10
2026-08-29 • via Nuitee
T
thao • family_with_children • fr
9
Très beau séjour de 5 jours en famille
Pros:

Très bel établissement proche du centre de Siem Reap (7 minutes à pied). A 15 min des temples d’Angkor en voiture.
Nous avons profité de la piscine et de la restauration.
C’était plutôt agréable de pouvoir se prélasser autour de la piscine.
Les chambres sont grandes et spacieuses avec une très grande salle de bain (douche et baignoire). Nos chambres étaient communicante, ce qui était pratique avec les enfants. Les balcons permettent de profiter de l’extérieur.
Le personnel est accueillant, souriant et très agréable.
L’hôtel propose des excursions à prix très intéressants. Ils sont assez réactifs pour les réservations.
Nous avons pu profiter du spa à 4, 2 dans le spa et 2 dans la chambre.

Cons:

Août correspond à la basse saison, des travaux étaient donc en cours, et nous n’avons été prévenu qu’en arrivant. Cela nous a partiellement dérangé.
Sur les moments de visite, pas de problème mais à partir du moment où nous étions autour de la piscine, ça pouvait durer. Nous avons été tranquille le samedi mais ça a repris le dimanche. Dommage

Le premier jour, le ménage n’a pas été fait, nous avons fait les demandes les jours suivants.

2026-08-29 • via Nuitee
R
Roberta • family_with_children • it
8
2026-08-21 • via Nuitee
D
Dimitri • family_with_children • fr
5
Pas cher, mais déçu
Pros:

Pas cher

Cons:

J'avais réservé un lit double + un lit pour un enfant. Mais il n'avait pas que des chambres avec 2 lits simple, ou 1 lit double. La proposition de rajouter un petit lit ou un matelas dans la chambre n'était pas viable car elles sont trop petites

2026-08-18 • via Nuitee
A
Adrien • couple • fr
10
Nous reviendrons
Pros:

Tout était parfait

Cons:

Rien

2026-08-18 • via Nuitee
M
Monika Sophie • family_with_children • de
10
2026-08-16 • via Nuitee
G
Georgios • couple • gr
10
2026-08-12 • via Nuitee
P
Peter • couple • nz
9
Will be back
Pros:

Staff were great, everything was as per advertising

Cons:

Hard to find fault

2026-08-10 • via Nuitee
P
pascales560 • Family • Trappeto, Province of Palermo, Sicily
10
Nice hotel AND tour!!!
Pros:

We took a family tour of four temples (arranged by the hotel the night before—so thoughtful!) with Lucky—‘Lucky-English Tour Guide’. It was a truly memorable experience. We had to get up early, but it was definitely worth it. Upon arrival at Angkor Wat, it wasn't too crowded yet, and we got to see the sunrise behind one of the most beautiful temples in the world. We learned a lot about the temple's origins and the long-standing tensions between Thailand and Cambodia. Lucky was a very attentive guide; she patiently took the time to explain everything and answer our questions. Whenever we wanted a break, she would pick up the pace a bit and take us to spots for lunch and coffee. All in all—both the tour and the hotel come highly recommended!

2026-08-08 • via Tripadvisor
S
Savannah • couple • us
10
Was by far the best hotel I’ve ever stayed in
Pros:

Everything. The staff were so incredibly kind. The room was exceptionally clean and beautiful. The whole hotel felt serene compared to the noise outside. The location was perfect.

Cons:

Nothing

2026-08-05 • via Nuitee
L
lee • solo_traveller • au
9
2026-08-04 • via Nuitee