Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Expensive food
Limited choices

Categories

Cleanliness
8.51
Rooms described as clean and well-maintained.
Service
8.98
Staff praised for being accommodating, friendly, and helpful.
Location
8.52
Hotel location noted as convenient and accessible.
Room Quality
7.97
Rooms noted for comfort, but some dated features mentioned.
Amenities
8.5
Amenities viewed positively, with mention of pool and spa facilities.
Value for Money
7.96
Food and beverage noted as expensive with limited choices.
Food and Beverage
7.51
Food quality criticized; lack of variety and cold dishes mentioned.
Overall Experience
8.48
Visitors expressed high satisfaction overall despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:10

Property Description

Luxurious Amenities
Villa Caceres Hotel offers a charming escape in Naga City with an outdoor pool, jacuzzi, sauna, and aerobics studio for guests to unwind and relax.

Elegant Rooms
Indulge in the Victorian-inspired decor of the rooms, featuring wooden flooring, flat-screen TVs, and tea/coffee facilities, providing a cozy and comfortable stay.

Convenient Location
Situated along Magsaysay Avenue, the hotel is just a short drive from Basilica Church and SM Naga, with free airport shuttle service and on-site parking for a hassle-free stay.

Book your stay at Villa Caceres Hotel for a perfect blend of luxury, comfort, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WNP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₱ 500 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 454 reviews
Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
C
Carol • couple • ph
10
Comfortable
Pros:

All

Cons:

None

2026-06-13 • via Nuitee
S
Shaw • couple • us
9
Great
Pros:

The best hotel in Naga

Cons:

Food is always cold on the buffet (RJ’s) at breakfast

2026-06-11 • via Nuitee
S
Serrano • solo_traveller • vg
9
2026-06-10 • via Nuitee
E
Enrique • solo_traveller • us
8
2026-06-08 • via Nuitee
V
Veronica • family_with_children • au
8
The exceptional staff made the big difference in our stay.
Pros:

Staff are amazing! I truly felt the hospitality that we Filipinos are known for!

Cons:

Its outdated. Particularly the free room provided for the bride. We came to visit her room and it had filthy carpeted floor. Our rooms were clean, bed was comfortable, shower / toilet bit small.

2026-06-07 • via Nuitee
S
SOLOMON • couple • jp
10
2026-06-06 • via Nuitee
C
Charity • solo_traveller • ph
10
2026-06-04 • via Nuitee
M
Mariel • couple • ph
6
Pros:

It’s accessible

Cons:

The hallway didn’t have carpet, so you could hear every footstep at all hours. The hotel hosts guests for weddings, and you can only imagine how loud it is around 4:00 a.m. when families are prepping—loud voices, heels clicking, and constant noise.

There’s also this constant sound of tables and chairs being moved from upstairs. I reckon it’s an events hall being set up, which only adds to the disturbance. Suffice it to say, I did not sleep off my jetlag.

I called reception to report the issue, but nothing was addressed. The door also had significant gaps; a cockroach was able to get through and make it all the way to the bathroom.

Reception did apologize, but I expected them to move me to a different room—ideally far from where the wedding guests (bride, groom, and their group) were staying. Unfortunately, that never happened.

2026-05-31 • via Nuitee
R
Reylina • solo_traveller • au
4
Pros:

Location near to good tourist attractiom

Cons:

Thw staff, rooms, and the some reception staff not too welcoming

2026-05-26 • via Nuitee
R
Reylina • solo_traveller • au
3
2026-05-25 • via Nuitee
S
Shaw • couple • us
10
Always an excellent place to stay
Pros:

Central to everything

Cons:

Beds are on the harder side

2026-05-22 • via Nuitee
T
Toralde • extended_group • ph
10
2026-05-15 • via Nuitee
I
Ian Derek Fortuno • solo_traveller • de
10
2026-05-11 • via Nuitee
M
Mariett • extended_group • gb
4
Expensive is not worth for the money and the toilet is filthy
Pros:

Easy access

Cons:

Noisy because the window is not double blade

2026-05-08 • via Nuitee
A
Aira • solo_traveller • ph
10
2026-05-02 • via Nuitee
M
Marife • solo_traveller • ph
10
Excellent
Pros:

Breakfast and cleaness

2026-05-02 • via Nuitee
T
Tita • solo_traveller • ph
9
Pros:

The hotel has a friendly aura.
Restaurant food are good.
The bar club accessibility.

Cons:

One of the desk staff is not friendly.

2026-04-30 • via Nuitee
J
Jennifer • family_with_children • ph
9
Pros:

the beds were large (even the twin ones) and super comfortable. Also, the free wifi while in the hotel was very useful. We appreciated very much that we could have small meetings within the hotel instead of us having to go out and hold the meetings all over the city.

Cons:

Pest control -- especially in the bathrooms. Can be much improved.

2026-04-20 • via Nuitee
D
Dee • solo_traveller • ph
7
2026-04-16 • via Nuitee
L
Lina • couple • us
7
Our stay was okay to good but it could have been better.
Pros:

Staff was excellent, especially the front personnel who were very helpful and pleasant on the job.

Cons:

Breakfast was not as good as our previous stay 2 years ago. Selection was limited and when we came down a little late, we noticed that some dishes were quickly gone and not replenished. But it was understandable - it may be due to the higher cost of groceries this time. Regarding our room, we had to transfer to another room due to inoperable outlets and the staff that came to fix the problem could not make them work. Outlets are important to us, especially when traveling on business.

2026-04-12 • via Nuitee