Mercure Danang French Village Bana Hills

Hotels
•
Mercure
8.2 (5316 reviews)
An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist , Da Nang , vn
+842363799888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cold rooms
Limited dining options
Issues with heating

Categories

Cleanliness
7.98
Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.
Service
8.45
Staff consistently described as friendly and helpful, providing good service.
Location
8.49
Highlighted as a strong point; excellent views and accessibility.
Room Quality
7.94
Rooms are generally comfortable, but issues like heater inefficiency noted.
Amenities
8.47
Good amenities, including breakfast and pool, though a few mentioned limitations.
Value for Money
8.13
No significant complaints, indicating it provides good value.
Food and Beverage
7.98
Positive remarks on breakfast but some criticism regarding variety and a la carte options.
Overall Experience
8.15
Overall a great experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

European Village Ambiance
Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities
Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access
Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Important information:

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for VND 800,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5316 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
S
Staffan • family_with_children • se
9
2026-07-25 • via Nuitee
R
Róbert • couple • sk
10
Hotel veľmi príjemný a v krásnom prostredí Bà Nà Hills. Cena trošku vyššia, ale tu človek platí skôr za zážitok a okolie
Pros:

Príjemná “európska” atmosféra.

Cons:

Trochu menšia izba.

2026-07-25 • via Nuitee
A
Abdullah • family_with_children • om
7
Excellent place to visit , hotel facilities can be better
Pros:

The location in the middle of sun world and French village is excellent
Cable car was amazing

Cons:

The room is so basic not as per the value paid , you’re paying for the location but don’t expect any comfort feeling in the rooms.
Check in experience was horrible, they don’t speak English or any other language and they talk in Vietnamese and expect you to understand them.
No clear guidance on what is included or not included.
I booked two different types of rooms for the family and apparently they’re in two different buildings with no much of support

2026-07-25 • via Nuitee
N
nathan • family_with_children • us
9
Pros:

Everything, it was amazing and breathtaking beautiful at night. The staff was so king and helpful, especially when we arrived really late for check-in because of our flight delay. But the staff were very accommodating to us, we will definitely be back again.

Cons:

Need a/c in the room.

2026-07-25 • via Nuitee
S
SUNIL • family_with_children • in
8
Good Location, Wonderful experience at Ba Na Hills.
Pros:

Location was good.

Cons:

Bathrooms was very tiny, could not close the door while using the washrooms.

2026-07-25 • via Nuitee
J
Jacqueline • family_with_children • fr
6
Bien situé dans le parc mais la chambre est étroite.
Pros:

Situé dans le parc bana hills

Cons:

Chambre très petite et étroite. Sol de douche très glissant. Mon fils a glissé et il est tombé en entrant dans la douche car le sol était mouillé de la douche précédente.

2026-07-24 • via Nuitee
W
Wunpen • family_with_children • es
10
2026-07-24 • via Nuitee
A
Abdul rahim • family_with_children • il
1
לא חוזר נקודה בוחר בית מלון אחר בהילז
Pros:

המיקום מצויין

Cons:

אין מים חמים ואין זרם(סבל ) במקלחת. הצוות איטי

2026-07-24 • via Nuitee
C
Chao-An • couple • tw
10
2026-07-24 • via Nuitee
L
Lester • solo_traveller • au
9
Pros:

Liked walking around french village when the crowd has gone

Cons:

They couldnt provide an extra bed so 5 of us in a room was abit of a squish

2026-07-24 • via Nuitee
G
Gibson • family_with_children • gb
4
very disorganised, staff quite rude and dismissive.
Pros:

location

Cons:

uncomfortable

2026-07-24 • via Nuitee
D
Dang Nguyen • solo_traveller • vn
8
2026-07-24 • via Nuitee
D
Derwyn • couple • za
9
Lovely experience
Pros:

Mercure French Village Ba Na Hills
Lovely experience
The first experience of Ba Na Hills and the hotel was at the lower cable car station where residents have a separate check-in area and priority access to the cable car.
We were guided and helped with our bags onto a cable car which is quite a ride up to the French Village.
As we exited the upper cable car, a lovely young French lady ran up to us and helped us with our bags and showed us to the hotel check-in desk.
We were soon taken to a lovely room overlooking one of the village squares.
The Village and areas at Ba Na Hills provide a kind of escape from normal Vietnam life, you could be in the French alps. The Hills are wonderfully designed and well kept but you have to accept you are in a theme park. They have different areas with different focus, lots of fun fair activities and gardens. Of course, you can’t skip the Golden Bridge and as a resident, access is easier and quieter.
The buffet breakfast was fantastic and we stumbled upon some great activities and processions during our stay.
One bar/restaurant we stopped at (Gemination) turned out to be a real surprise! They were offering a happy hour special on cocktails and beer which attracted us. We were sat in a quiet spot and the atmosphere, (brilliant background music) and drinks had us confused to why it was so quiet!!?? We certainly didn’t complain and really appreciated the experience.
Later in the evening we had a similar experience at Le Taverne. This is downstairs in a basement area, lovely décor and it advertised live music. We were the only 2 x customers!! Maybe it was too early for most people but for us it was a nightcap moment!
We had a great stay in the Hills and on leaving, the young French lady helped us again to board the return cable car.

2026-07-23 • via Nuitee
A
Allison • extended_group • us
10
A Pleasant Experience
Pros:

I liked the entire experience, the atmosphere, the breakfast, and the opportunity provided to overnight guests to visit the golden bridge before the daily visitor crowd arrived. Thank you

Cons:

It is difficult to find something that I disliked.

2026-07-23 • via Nuitee
I
Ian Joy • family_with_children • ph
9
We really enjoyed our stay. Will definitely come back.
Pros:

The breakfast was excellent with a lot of variety of food. Room was very spacious and comfortable.

Cons:

Room lighting waa a bit dim. I wish it could have been better.

2026-07-23 • via Nuitee
T
Tania • couple • au
5
Not worth the stay could just do a day trip
Pros:

Location was good

Cons:

The food was horrible

2026-07-23 • via Nuitee
F
Fauze • solo_traveller • br
10
Pros:

Bed is very comfortable

2026-07-23 • via Nuitee
R
Renugaa • solo_traveller • my
10
2026-07-23 • via Nuitee
K
Kasper • solo_traveller • dk
3
Dårligste hotel ophold i Vietnam
Pros:

Lokationen

Cons:

Hotellet var det værste vi har boet på, fatter ikke hvordan det kan få 4 stjerner... Der var beskidt, utrolig lydt, så det var svært at sove. Bøvlet indcheckning, lang ventetid først ved liften, og så igen da vi kom op, dette på trods af at vi på hotellets opfordring havde checket ind online på forhånd...

2026-07-23 • via Nuitee
M
melissanne • solo_traveller • fr
6
Pros:

Le buffet du soir et du petit déjeuner
Très complet et des personnes aux petits soins.
La piscine est top et accessible facilement avec une grande fourchette horaire de 6h à 22h.
En revanche le toboggan et les jaccuzi ne fonctionnaient pas

Cons:

Un accueil très compliqué. Pas de réception à notre hôtel. Donc le check in et le check out se font à un autre hôtel. Résultat beaucoup d'attente et des allers retours frustrants. Pas digne d'un hôtel 4 étoiles. A ce prix on s'attend à minima à avoir une réception pour nous donner les clés

2026-07-23 • via Nuitee