Mercure Danang French Village Bana Hills

Hotels
Mercure
8.2 (5137 reviews)
An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist , Da Nang , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cold rooms
Limited dining options
Issues with heating

Categories

Cleanliness
7.98
Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.
Service
8.45
Staff consistently described as friendly and helpful, providing good service.
Location
8.49
Highlighted as a strong point; excellent views and accessibility.
Room Quality
7.94
Rooms are generally comfortable, but issues like heater inefficiency noted.
Amenities
8.47
Good amenities, including breakfast and pool, though a few mentioned limitations.
Value for Money
8.13
No significant complaints, indicating it provides good value.
Food and Beverage
7.98
Positive remarks on breakfast but some criticism regarding variety and a la carte options.
Overall Experience
8.15
Overall a great experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

European Village Ambiance
Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities
Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access
Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Important information:

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for VND 800,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5137 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
R
Richard couple au
6
Small room in good location
Pros:

Close to Bana Hills attractions

Cons:

Long walk to room on arrival and not being told it would involve climbing stairs. Wouldn’t give extra water bottles on arrival. Room very small

2026-05-16 via Nuitee
L
Lisa solo_traveller nz
8
Good stay
Pros:

Great location, bell boys were amazing

Cons:

Rooms abit run down

2026-05-16 via Nuitee
R
Richard couple us
2
Waste of time and money-understaffed
Pros:

Comfortable bed

Cons:

Horrible customer service, awful cafeteria food, staff was rude, no English spoken (or French, German, Spanish, or Portuguese).

2026-05-15 via Nuitee
K
Keith couple au
5
Do a day trip instead
Pros:

Picturesque location and setting

Cons:

Everything closes at 5pm so little to do it if you are staying on the mountain for the night.
Upgraded room was street level looking over at the sushi restaurant.
Half way through dinner the staff came over with individual bills for all 8 guests despite us saying we wanted desserts and more drinks.
Ordered cocktails in the lounge and it took over 30 minutes and other guests were being served over us.

2026-05-15 via Nuitee
T
Tatiana family_with_children ru
9
Волшебное место. Рекомендую
Pros:

Удобно остановиться на ночь, два раза успели сходить на золотой мост. Это было волшебно. Народу было немного. Очень понравился завтрак. Вкусно и разнообразно. Жили в семейном номере. Все чисто и комфортно. Рекомендую

Cons:

Цена, конечно высоковата. Но это место того стоит.

2026-05-15 via Nuitee
Q
Quân extended_group vn
9
2026-05-14 via Nuitee
M
Mariano solo_traveller mx
7
Pros:

Nos dieron un upgrade. El personal es amable pero creo que están saturados, aún así el trato es muy agradable. Muy buen desayuno.

Cons:

El aire acondicionado es central, no se puede regular y hace mucho calor. Las habitaciones son cómodas pero algunos muebles ya son viejos.

2026-05-14 via Nuitee
M
Mia couple au
8
Pros:

As first time visitors to Vietnam we decided to stay at Bana Hills rather than a day trip to see
The Golden Bridge and French Village.

While this was the most expensive accommodation of our whole trip staying overnight gave us the opportunity to wander around both the Golden Bridge and Village after closing hours and before opening hours (less crowded) and get to see most of the village as well as unlimited cable cart rides and other included activities.

Our room was great - clean, comfortable bed and great shower pressure.

The included breakfast was exception - so may choices and excellent quality.

For first time visitors I would recommend an overnight stay

2026-05-14 via Nuitee
A
ankit solo_traveller in
10
2026-05-14 via Nuitee
F
Faava couple au
9
Beautiful!
Pros:

Absolutely STUNNING ! Beautiful scenery at every turn
Staff were amazing and attentive

Cons:

Gets very busy !

2026-05-13 via Nuitee
N
Nick solo_traveller be
7
Slechte communicatie
Pros:

De kabelbaan omhoog waarvoor je 700000 dong bijbetaald.

Cons:

Dat je opeens je stempel moet bovenhalen waarmee je het land binnenkwam en een internationaal paspoort. In principe heb je deze niet meer nodig vanuit de Europese Unie. Dus jammer dat ze zelf niet op de hoogte waren. Zonder foto van mijn reisgenoot op een andere locatie had ik er niet binnengeraakt. Dit was op voorhand ook niet gecommuniceerd.

2026-05-13 via Nuitee
P
Prasanna solo_traveller au
8
Pros:

Vibes

Cons:

Price of everything

2026-05-13 via Nuitee
M
Michael solo_traveller de
7
Pros:

Problemloser und freundlicher Check-In. Direkt schon an der Seilbahntalstation konnte man alles erledigen, da es einen separaten Hotelcounter gab.

Cons:

Das Zimmer war viel zu hellhörig, Die Klimaanlage ließ sich nicht regulieren, es war viel zu kalt. Selbst der zusätzliche eingeschaltete Radiator konnte das Zimmer nicht aufheizen.
Ein separates Badezimmer gibt es nicht. Es sind nur eine Duschkabine und WC-Kabine vorhanden. Das Waschbecken ist auf der Rückseite einer Abtrennung zum Bett. Die Wc-Kabine ist viel zu klein.

2026-05-12 via Nuitee
D
David couple ae
3
Amazing place so beautiful!!! shame about the hotel was bad. I’ve stayed in better 2 star hotels
Pros:

Nothing with the hotel however sun world was amazing, the views the scenery the beautiful French village, shops and restaurants

Cons:

I stayed in hotel Toulouse. The ac was permanently on an could not be remotely turned off or down in the room.
I slept real bad an had an are throat a sinus was blocked the next day. I was advise anyone with respiratory problems or asthma not to visit this hotel only do a day trip.

2026-05-12 via Nuitee
W
William solo_traveller za
5
2026-05-11 via Nuitee
P
Phuong couple us
10
2026-05-11 via Nuitee
A
Anthony solo_traveller au
7
2026-05-10 via Nuitee
A
Athip couple se
7
2026-05-10 via Nuitee
L
Le Yen Oanh solo_traveller au
1
2026-05-10 via Nuitee
D
Deborah couple gb
6
2026-05-08 via Nuitee